World Trade Center Tour: Comprehensive 9/11 Experience

Experience the comprehensive 9/11 tour at the World Trade Center Complex, uncovering the heroic stories of Stairwell B and the resilience of survivors. Includes skip-the-line access to the Memorial Museum and One World Observatory.

Duration: 5 hours
Cancellation: 24 hours
Highlights
  • The Oculus - The experience starts at the Starbucks across the street from the Oculus, the most expensive subway hub in the world. The tour also introduces FDNY Captain John Jonas and his team “the Dragon Fighters.”
What's Included
  • One World Observatory admission
  • 2-Hour Guided Walking Tour with Large Visual Aids
  • 9/11 Museum entry
  • All fees and taxes included
What's Not Included
  • Gratuities (Welcomed and Appreciated)
Additional Information

[Superior 5-Hour Tour] We present a guided exploration of the World Trade Center Complex, offering deep insights into the events of September 11, 2001, with a specific focus on the Heroes and Survivors of ‘Stairwell B’.
Through the employment of huge 11’ x 17’ historical photographs from September 11th, we trace the course of that unforgettable day,…

Location
20 Dey St
Dey Street
This tour meets at the 9/11 Memorial's Starbucks Café located on 20 Dey Street between Broadway and Church Street. Please arrive 15 minutes before your tour to check-in with your host at the Starbucks.
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.9
(136 Ratings)
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Deborah_d
Mar 15, 2025
Very Informative! - Our tour guide, Richard, was so knowledgeable and has lived in NYC for 50 years! The museum is awesome but getting his personal knowledge of 9-11 surpasses reading or listening to audio.
Review provided by Viator
Jimmylkw
Mar 3, 2025
911 memorial - The dreaded terrorist event which occured in 11 Sep 2001. Those memories, the lives lost. Highly recommended to those who remembered watching this live on their TV back in 2001. Get a guided tour, makes more sense to this tour. Amazing experience.
Review provided by Tripadvisor
Rina_c
Feb 3, 2025
Worth it - Christopher was excellent, very knowledgeable and had lots of pictures of the original scene that he would show us when he was explaining points
Review provided by Viator
452caseyf
Jan 9, 2025
Excellent experience - Richard is an excellent tour guide. He has a great personality and tells interesting stories of those directly affected by 9/11. Highly recommended.
Review provided by Tripadvisor
Stephanie_t
Jan 5, 2025
Ground Zero with tour guide Chris! - Chris was an AMAZING tour guide! His knowledge, his empathy, and professionalism are next level! I would highly recommend him and this tour! It was a highlight of our trip.
Review provided by Viator
Michael_s
Jan 5, 2025
You're guide very... - You're guide very friendly and knowledgeable. Knew all the cool extras spots to see while teaching cool stuff.
Review provided by Viator
Jdubbbb
Dec 27, 2024
The Best!!!!! - Richard was by far THE BEST tour director I have ever encountered during my travels. He has obviously done his research and honed in on his presentation skills. His illustrations and large sized photos make the story and visualization come to life. As an actual career firefighter during the actual 911 attact, it was obvious that Richard not only educated himself but survived the attack himself , being he lives just adjacent to ground zero. Thank you, sir, for your professionalism and heartfelt dedication honoring the first responders who tragically lost their lives protecting the people of NYC. I SALUTE YOU, SIR!!! 💪🏾🚒💨💨 Captain J. Williams (Ret) Los Angeles Co. FD
Review provided by Tripadvisor
Blitt1
Dec 21, 2024
Great tour - The guide was very knowledgeable and very friendly. The tour moved along well. He answered questions well and spoke loud enough for all.
Review provided by Tripadvisor
Jill_r
Dec 16, 2024
A must do triple play tour of 9/11 memorial - What a great tour of the WTC area. Learned many things about what happened on 9/11. Also so very many heroes. It was an emotional day. I can’t wait to come back and do it again. The 911 Memorial museum is a 5-6 experience in of itself. Going to the top of One World Trade is such an incredible view. Actually breath taking. You have to go at dusk. You get the best of both worlds. The view during the day and the incredible night lights of NYC. Last but not least…… Andrew our tour guide. He was amazing. Knowledgeable, shared many stories and has a great sense of humor.
Review provided by Viator
Lenard_n
Dec 16, 2024
Great tour of World Trade Center - Our tour guide was extremely helpful and informative. We learned a lot. Highly recommend this tour. Our tour guide showed us many interesting photos related to 9/11 and his expertise on the topic was extensive. Could not have asked for a better tour guide. Great experience.
Review provided by Viator
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up to 15 guests
1 Adult
April 2025
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