World Trade Center Tour: Comprehensive 9/11 Experience

Experience the comprehensive 9/11 tour at the World Trade Center Complex, uncovering the heroic stories of Stairwell B and the resilience of survivors. Includes skip-the-line access to the Memorial Museum and One World Observatory.

Duration: 5 hours
Cancellation: 24 hours
Highlights
  • The Oculus - The experience starts at the Starbucks across the street from the Oculus, the most expensive subway hub in the world. The tour also introduces FDNY Captain John Jonas and his team “the Dragon Fighters.”
What's Included
  • One World Observatory admission
  • 2-Hour Guided Walking Tour with Large Visual Aids
  • 9/11 Museum entry
  • All fees and taxes included
What's Not Included
  • Gratuities (Welcomed and Appreciated)
Additional Information

[Superior 5-Hour Tour] We present a guided exploration of the World Trade Center Complex, offering deep insights into the events of September 11, 2001, with a specific focus on the Heroes and Survivors of ‘Stairwell B’.
Through the employment of huge 11’ x 17’ historical photographs from September 11th, we trace the course of that unforgettable day,…

Location
20 Dey St
Dey Street
This tour meets at the 9/11 Memorial's Starbucks Café located on 20 Dey Street between Broadway and Church Street. Please arrive 15 minutes before your tour to check-in with your host at the Starbucks.
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.9
(123 Ratings)
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Glenn_b
Nov 9, 2024
Great tour, Christopher is a fantastic guide. - My wife and I have wanted to visit the 911 Memorial grounds, museum, observatory, etc. for years, and we finally achieved that goal yesterday. Christopher was our tour guide for the first couple of hours, and he provided an energized and compassionate tour. He was a wealth of knowledge and information. The entire experience of all of the facilities was amazing.
Review provided by Viator
Evelyn_r
Oct 31, 2024
Out of the ashes, New Yorkers rise! - Our tour guide was very knowledgeable and brought a sense of connectedness to the city and the events. Since he lives in New York, he conveys the passion and energy that New Yorkers felt that day. He is a great communicator, personable, and emphasized the rebuilding of region in a hopeful manner.
Review provided by Viator
Martha_m
Oct 28, 2024
Excellent - Christopher was our guide and he did a fabulous job with the tour. He was very knowledgeable and passionate about the experiences within the tour.
Review provided by Viator
Steve_h
Oct 15, 2024
Walking tour was worth it! - We had Parker for our guide around the area prior to entering the museum. He was 100% fantastic. Great knowledge about events and some nuances that will amaze you.
Review provided by Viator
Lee_a
Oct 13, 2024
Fantastic and learnt a lot - Our tour guide, showed amazing passion towards showing us what happened on that dreadful day, he made the experience really good and enjoyed listing to the history of that day and the future development.
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Kristin_d
Oct 12, 2024
911 tour - Andrew was a great guide, very informative and entertaining. The pace of the tour was perfect for my aunt and uncle who move a little more slowly. I would definitely recommend this tour.
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Anna_g
Oct 5, 2024
Complete tour of 9-11 sites, museum and observatory. - Christopher was an amazing guide and 10/10 for how well-dressed he was! He’s lived in NYC for over 50 years and provided such great information, even on our random questions. The photos he provided before and during 9-11 were appreciated to assist in understanding the events while we stood where the events occurred.
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Wayne_s
Sep 30, 2024
Almost perfect - Andrew was excellent. Only problem was the day we did the tour there was no visibility at the top of the observation deck so would not have gone up but it was part of the package.
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Mary_b
Sep 26, 2024
Very Informative Tour and Guide - Andrew was an exceptional tour guide. To begin with, he answered his phone when I called him to tell him we would be late. He was kind enough to wait for us until we arrived. His tour of the 911 Memorial and the surrounding area was informative and thorough. We appreciated his stories and large photos. I highly recommend this tour. Thank you, Andrew!
Review provided by Viator
Paulandnia
Oct 9, 2024
I could not fault our... - I could not fault our tour guide and the way that he explain what happened before, during and after 9/11. He bought along visual aids that help to capture a moment from 9/11 as we toured the different sites affected by the collapsed towers, which bought an added dimension to his explanation.
Review provided by Viator
From $129
up to 15 guests
1 Adult
Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).