Feb 10, 2024
Night time tour take own food. - Great tour and good value for money. Don't waste your $ on dinning cruise it is far too over priced and you waste time away from the dinning table in order to capture your photographs. Get there early to secure an indoor seat in the winter months. Take your own drinks and snacks as they are expensive.
Review provided by Tripadvisor
Nov 11, 2023
Very grateful to visit NY on a boat ride. - Very good tour with the music when visiting the Ellis Island. The skyline of downtown is a romantic place to be with someone you care about on that tour.
Review provided by Viator
Sep 11, 2023
Great time - The views were awesome. Music was great and staff was very friendly. A must do for anyone spending time in NYC
Review provided by Viator
Dec 19, 2024
I have this experience... - I have this experience scheduled for 6 o’clock The reservation office called me and said that the last boat going out would be at 4:30. We were already in a Broadway show so we were unable to attend. I am hoping to have my money returned.
Review provided by Viator
Aug 19, 2023
NY night cruise - Seeing Lady Liberty and the city from the water with NYC all lit up. Some narration would have been helpful, so I would know what part of the city we were passing
Review provided by Viator
Aug 19, 2023
Average - Was fun but very crowded for the size of the bus, hard to get a good view, would get to a spot and get shoved by others
Review provided by Viator
Aug 14, 2023
Pretty crowded, but okay - The cruise was so crowded on the outside, you barely have space to stand and take pictures. There was no guide or any information about the places we were seeing. It is decent if all you wish to see is the skyline and the Statue of liberty.
Review provided by Tripadvisor
Sep 13, 2024
Do not book - Was not able to go on our boat ride. We tried 3 times. 1 originally booked and rescheduled twice. Our first time we arrived early after driving through traffic, around construction and arriving on time, was told by a rude man “there is parking but not for you”. Our second time, we left earlier and couldn’t find.a parking spot. Our third time we left 3 hours early and still no luck. It took us over an hour to drive 2 miles. Traffic is impossible and parking is the worst, they don’t offer refunds so don’t waste your money unless you understand the city better then someone who has never been to a city like this. I’m not mad, just wished they were more willing to try to help someone or have information for insinuations like this, instead of just taking money.
Review provided by Tripadvisor
Apr 20, 2024
The boat was a no-show - It didn't turn up there was our group and another we were there 35 mins beforehand and were a little concerned as there was no one there, a different sailing confirmed we were in the right Pier and were were slightly reassured when another group appeared, we all waited...and waited and nothing arrived. We weren't notified of a cancellation and am now waiting for my refund.
A word of warning, the area is undergoing major building work and there's no obvious transportation near by which we found disconcerting as this should have been an evening cruise!!
Review provided by Tripadvisor
Oct 30, 2023
Overall terrible!! waste of money!! bad customer service!! - My family and I arrived to New York and put in the address that was given to us.. for some reason it took us to a pier all the way in the opposite side, I tried endlessly to get in contact with the phone number that was provided to me because I wanted to get more information on getting to the correct place and of course no answer until after the excursion began, when trying to call to reschedule they gave me a lame explanation that because they provided me the wrong information and did not answer to fix it, they still wanted to charge a $15 dollar fee per person and steal more money from me.. honestly if it was my fault I would understand but that wasn’t the case, on top of that the operator Kimberly was rude and hung up on me while I was talking… smh terrible terrible customer service! They are just trying to steal your money! Will not be booking with them again!
Review provided by Viator