A Time Was Had!!!! - Booking this tour was easy. I had issues with the dates at first but the company was able to change it without issue. We ran late because we have an elderly person with us who walks slower and moves slower, but during the tour Jimmy was very patient with us. The Maid of the Mist was great. Jimmy gives great tips to push through lines and enjoy the best seats in the house. The cave of the winds was awesome and you enjoy it at your own pace which is nice. The food.... we were ALL able to eat what we wanted from the menu that was available. Jimmy stayed with us until drop off. Took us to our car which was welcomed because we were tired. It was a full day so be prepared. Bring water, towels, and a change of socks. The price was worth the worry free maneuvering Jimmy did. Also the discounts that come with the tour allow you to buy all of your pictures and gifts for a low cost! We had a great time!!!

Saied from tripshepherd awesomeness - Our tour guy Mr. Saied was very professional, friendly, and informative about the niagara falls tour that l greatly appreciated. I'm coming back next year and I hope to have Mr Saied from tripshepherd. Again thank you Mr. Saied, you made our experience memorable may God bless you

Amazing Waterfalls, Fireworks & Dinner - VIP to all the waterfalls filled with history of Niagara Falls including Tesla sponsored by Westinghouse

Amazing time - Our tour guy was amazing... beautiful sights and a great experience. Definately will be using this in the future.

Memories of a lifetime. - We booked our excursion online. The reminders and updates were appreciated! Our guide Jimmy picked us up directly from our hotel. He was knowledgeable and friendly. We brought our six year old with us. She enjoyed the tour and Jimmy was accomadating to our speed level. The dinner stop was a hit even for my daughter and I who are picky eaters. Anyone looking for an in-depth knowledgeable tour, this is it!

Perfect Tour! - We were a small group of seven, in a very comfortable van, skipping the line from tour site to tour site. We felt like VIPs! Our tour guide was informative, helpful, punctual. He made it so easy to see everything on our bucket list! Even the evening meal was exceptional. I highly recommend!!

Absolutely Beautiful - So awesome to be able to get up close and into the falls. Simply amazing. Pictures cannot show what it's like to be here.

Amazing Experience - Our guide Jimmy was absolutely wonderful, he was incredibly informative, and there was a balance of also able to explore on your own. I think this is the only way to experience Niagara Falls in its entirety and you’re able to fully experience everything

Whirlwind falls visit - The cave of the winds hurricane platform, then maid of the mist and the falls illumination were all great. Only problem was even with only 6 people you couldn't hear the guide most of the time,even in the vehicle also the guide was working two groups which led to some confusion. Over all we'll worth it.

Good tour package, disappointingly executed - Word of warning: if you book this tour, especially on a busy weekend, I would ask if your tour guide will be with you the whole time or if they will have multiple groups. I hate to leave a negative review, but for what this cost and the experience, I need to share in the hopes the company will improve certain practices. We were supposed to be picked up at 330 and were picked up 45 minutes late--we were the first to be picked up of our small group. Before pick-up, our tour guide started out great, letting us know he'd be "5 minutes late". Well...that turned out to be a theme. He was always 'just 5 minutes away', but it would turn into 20, 30, 40 minutes. We got to our first activity--Cave of the Winds--at 5ish and out at 610. We texted and he said he'd 'be there in 20 minutes'. Well...45 minutes later, he showed up. At this point it was 7pm and we'd done only 1 activity. I contacted the tour guide company asking what our options were for a partial refund given we wouldn't get the full value of our tour...and never heard back. We confronted him about all the delays and he said it was circumstances beyond his control --he'd been double booked ("juggling") so was actually managing two tour groups on one of the busiest weekends of the season. That's on the company, for sure, but he didn't change anything to make up time or be upfront about what we would miss or what the revised plan would be. He took us for a walk around the falls and proceeded to mostly tell us about how the Mafia controlled the Canadian side--good chunks of his commentary was quite morbid/sordid like this, rather than about the natural wonder of the waterfalls. I get it, and perhaps on a different day I would have been in the mood, but learning about drug dealers getting killed, etc. just wasn't what I wanted. Then he sprinted over to the Maid of the Mist to get us on the very last boat at 8pm. Good for him for swinging it, but if he hadn't spent so much time talking about the Mafia or had just let us go see the falls instead of making us wait around for 45 mins after Cave of the Winds without him...well we wouldn't have had to rush. Though we did walk straight onto the Maid of the Mist, no wait, which was nice and clearly a result of him having built solid relationships with the tour guide operators over the years. Then he took us to dinner. It was 9pm at this point. He came in a couple times to check on us and started apologizing for all the delays. Because it was so late, we missed seeing Whirlpool state park and we missed seeing the fireworks--he didn't even bother to tell us we'd miss the fireworks until we were driving back to the falls after 10pm. He took us to the waterfalls to see them illuminated and very kindly offered to drive us back to our hotel on the Canadian side. He was a good guy, but the lack of transparency about time and accountability when we confronted him about how much of our time was being wasted (and the endless talk of the Mafia and some other off color commentary) put me off enjoying much of the trip. The attractions themselves were amazing. Dinner & service at Steak Stone & Sushi was good. Honestly, it would have been more efficient and cheaper to just do the 2 pay-for attractions ourselves and take ourselves to dinner. We wouldn't have missed the fireworks, then, either, or spent so much of our day frustrated & standing around in the rain waiting for our tour guide who was "just five minutes away" and offering commentary that was off putting.