Highly recommend-made a busy day very enjoyable and relaxing! - We are so pleased we booked this tour to experience the amazing Niagara Falls. We booked the small group tour but were lucky enough for it to be only us, so got the private tour treatment in a very comfortable Tesla. Prior to the tour we had great communication from Nick about some specifics of the tour. Steve, our guide, was great and gave us a good balance of tour guide and to be left to our own devices. We had been considering hiring a car ourselves from Toronto but after witnessing the Toronto traffic we were so pleased to have Steve at the helm! We highly recommend adding on the walk behind the falls and the dinner option at Skylon Tower, both amazing. At the end of our dinner Steve had the car waiting for us at the entrance ready to take us home. A full day and we thoroughly enjoyed it, and would highly recommend this tour.

Visit Niagara Falls by yourself would be better - Good: -transport from central location -tickets to hornblower included hence no need to queue for it -winery wine tasting had good wine Bad: -not enough time for lunch and exploring around the very exciting look Clifton Street -floral clock & chapel was uninteresting and unnecessary -merely drove by niagara on the lake -accent of guide was rather hard to understand. And she had to drive and talk at the same time. Would rather there be a dedicated guide -winery tour didnt actually tour anything Would like to make a comment on the pick up and drop off system. We had some guests being picked up out of town, on the way to Niagara Falls, after picking us up from Toronto City. But based on the company's first-to-pick-first-to-drop system, these guests ended up making a big detour into the rush hour of Toronto City before being dropped back out of town. It would make more sense to drop them first then go into the city. Think the company needs to be more flexible about this.

Tour cancelled with delay in receiving refund; offered 2 tickets to compensate - Tour was cancelled by the company (a few days before the trip was due to occur in Dec 2022), it took 6 months and multiple follow ups but I have received my refund. To compensate for the delay they offered 2 tickets for a day tour. We are unlikely to be able to use these as we do not live in Canada, however they have extended this offer to allow my son to use them who is on a working holiday in Canada.