Best Guide Ever!!!! - We had the best day!! Started with Malasadas and ended with rum!! Can’t go wrong with that!! Auntie Kelly was the Best guide!! ❤️

The Real Deal - We had a great day on our tour of the North Shore and Waimea Falls. Our guide was very interested in the places he took us to and flexible with what we wanted to do. We went to places that large tour buses couldn’t get to. We even made an unscheduled stop at a market in Chinatown just because some of the people wanted to buy some fresh tropical fruit. The van was large and comfortable.

Northshore Food & Waterfall Tour. - Aunty Kelly was a fabulous guide. Friendly and very knowledgeable tour guide. Highly recommend this tour for everyone

Fun Trip - Kelly was an excelent tour guide. She was informative fun and gracious. It was fun to be in a small group. The waterfall trip was my favorid. We enjoyed all the different stops. Ken and Linda

Aunty Kelly made the day amazing! - The day was absolutely amazing! A huge testament to Aunty Kelly for making the day so special and showing my boyfriend and I the best of Hawaii. From the food tour, the waterfall and learning the Hawaiian culture I would 100% recommend the tour.

Must Do ( The Waterfall was especially memorable to me) - I have been to Oahu before and have always enjoyed the experiences I've had when taking tours- I can leave the driving to someone else, I don't have to worry about parking, I get to hear insights and information from the guides... There are many tour options to choose from on the island and I am so happy that I found tours from Hi 5 this time. I went on one and it was so incredible that I booked 2 more! For the purpose of this review, I will focus on the Waterfall tour that also stopped at some famous food spots. All I can say is WOW!! The Waterfall experience was so fantastic. I can only describe it as magical. You actually get enough time at this spot in this tour to walk straight through the botanical gardens on your way to the Waterfall, which has a huge variety of plants and trees and flowers. Just be aware that it is a bit of a long walk to the Waterfall, but the way is paved. There is also a trolley type shuttle that can get you almost all the way to the Waterfall. It has a fee and is only every half hour each direction, but there is enough time to get to the Waterfall, have a refreshing swim and take some photos and head back. This spot as well as some of the views we stopped at were the highlights of the tours for me. Also, I noticed because of the small group size they are able to customize the details a bit, which worked out really well:). My guides were incredible, awesome, and attentive in every way! Because the group travels in a bus/van that is not huge, I found the group sizes to be comfortable and made it easier to hear the guides. I also loved the wealth of information my guides were able share. They were also respectful of moments when we just needed to absorb and take things in. I loved the time I spent with the guides so much. They were so thoughtful and also supportive of concerns that arose ( for example, I was worried about having enough time to get to and from the Waterfall because I'm a bit slower because of a knee injury). They were accommodating and helped find solutions when needed occasionally. I also felt very safe with them and they were great drivers too. I am so pleased I booked with this tour group. I came across them by accident, but these tours really magnified my experience in Hawaii and I felt like I learned a lot. Thank you Hi 5 for some memorable and enriching times! Sincerely, Mary

We had an excellent time, Ryan made our tour very enjoyable. We learnt and saw so much of the island. Highly recommend! - Excellent tour, fantastic guide- we will be booking more tours through this company!Shoutout to our guide Ryan! 10/10

Perfect & Relaxing - Relaxing no rush layed back enjoyable day- stop at Lenard’s for famous pastry’s, we went to old sugar mill where they make coffee & chocolate, stopped at secluded beach & saw a sea turtle in the distance it was quite relaxing beautiful. Trip to Waimea Valley Visitor Center and walked to the water fall, were there was enough time if anyone wanted to take a dip, then we stopped at food trucks where we had time to walk around and get something to eat, the last stop was at the KoHana rum factory for tasting. - we had a small group of only 6 unlike some of the tours we have been on with lots of people and felt rushed- Hi5 Tours gave us the plenty of time to Relax and enjoy.

I implore you to go on a trip with Hi5 tours!!! - Hi5 tours is one of the best when it comes to knowing local areas and hiking trails. I don’t think I’ve had this much fun in just one area and wouldn’t be able to do it alone without Hi5 tours. They’re absolutely incredible with what they do and with such enthusiasm about what they do as well. If you get a chance to join Hi5 tours for one of their rides, I recommend you ask for the best places to eat, and especially ask where to get malasadas.

Northshore Food & Waterfall Tour - The good - Good tour guide, was about half an hour late in picking us up due to traffic problems but kept us updated in the process. Favorite stops were the Waimea Falls and the food trucks at the North Shore. The coffee and chocalate farm was also very intesting, plus we were given a little tour by an employee prior to samples, followed by a gift shop visit. We were reimbursed for things no longer included due to old information as a result of a glitch in their website. They were pleasant to deal with, and resolved the situation within a 24 hour time period (more on this below). The bad - The macadmia nut farm was a gift shop stop, they did have macadamia nut and coffee samples with option to purchase. No tour was given at this stop, but after rereading the website, it does state you learn the industry in more detail by of course touch and taste. We missed out on Malasadas from Leonard's Bakery as it was closed for renovations, and later learned from Hi5 that we should have been taken to Leonard's Bakery Malasada Truck in lieu of the Bakery. To be fair, I should mention that our tour guide did stop at Doles Plantation for some Dole Whip instead as it was on the way back, but this wasn't a new experence for us. We had booked online one day in advance. There was glitch in Hi5's touring website saying that Waterfall admission (and Fresh Flower Lei) was included, which it was not as pointed out by the driver. Turns out that this was old information. We did pay the waterfall entrance fees to avoid an argument, but were reimbursed after calling and sending a screen shot of the advertisement to Hi5. We didn't notice anything about tipping in the website as to whether it is included or not (and if it's optional), but there is a sign facing you in the tour bus stating we get paid by tips, and request tips in the 15 to 20 percent range. In our opinion, it should be noted in the website, and if tipping is optional. Tipping culture varies depending on which country you are coming from, and its good to know how much cash to bring along.