Old Town segway tour - Brilliant scoot around Palma old town and sea front. The segway is far better than trudging around the town in the heat of the day.

Loved it - Our guide was fantastic. There were 6 in our group and was always checking we were ok. He was very informative on our tour of Mallorca old town. Very knowledgeable and he loved his job. Fully recommend

Fun in the sun - Decided to use this segway tour to see as much of Palma as possible. Tour guide was very knowledgeable and informative throughout the tour, with plenty stops for pictures. Certainly saw much more than we would have done on foot. Segways were perfect for zipping through the narrow streets and only took 5mins to master. Overall a thoroughly enjoyable experience, would certainly use similar tours now in other locations. Both myself and my partner thought it was good value for money and gave us a memorable experience.

Viator needs to coordinate better with their tour vendors - We weren’t able to do our Segway tour even though we had a booking through Viator. When we arrived for our tour, the tour guide said that they don’t accept Viator bookings anymore. He was completely booked for our 11 am tour as well as all of his tours the rest of the day. We were really disappointed we weren’t able to do it,

No show by the tour operator - The tour operator was a No Show. After waiting for 30 min and contacting the tour operator (via Viator) no response was received to date about our tour. The operator has confirmed the tour and simply didn’t show up or communicated with us during or after.

Tour operator out of business - I booked the Old Town Segway Tour as something fun to do with my nephew. When we got to the meeting place it was abandoned. It looked like the store front had not been occupied in weeks.

No Show By The Tour Provider - We arrived 40 minutes early and no one was there. The store location was closed and unable to contact anyone with the app or phone number provided on the Viator app. Spent about 1 hour on the phone with Viator customer service. Would not recommend this tour via Viator. Was able to finally get a refund. We went to a local vendor called 2 Wheel Tours Palma. They were amazing and helped us.

Sad - I been on place and no one there, and the telephone number is not working, I tried to call many times, and the place was closed.

Total Scam - Arrived on time and nobody there. Place was closed up and when I called no oone answered. Total scam do not book with this company.

Avoid at all costs!! - I booked the tour in advance to see the highlights of Palma on a weekend away with my son. The shop was closed (as you van see in my photo). The phone number on the booking was wrong and nobody answered when I called the number on the ship window. My son was devastated and we wasted so much time when we were only visiting for a couple of days. I then checked other reviews (which I should have done before booking) and this appears to be a frequent issue. I suspect we were the only ones booked onto that time slot and they couldn't be bothered to turn up for 2 customers. Luckily I was able to get a late booking with 2 wheel tours Palma. The tour guide for 2 wheels was excellent and they have is some great recommendations. If you are looking to book a Palma tour please avoid these cowboys and look for an alternative (we would recommend 2 wheel tours). Credit to viator we did receive a full refund within a couple of days.