Great Value and Guide - The day trip to Papallacta was fantastic. The van was extremely comfortable and clean. Our guide took us on a wonderful hike on the property and pointed out all kinds of fauna, flora, and wildlife. Although only about a 45 minute hike, it was one of our favorite of our entire trip. The hot springs are fantastic and relaxing, and the restaurants on the property had top notch service and food. This tour is priced very well and I would highly recommend to anyone looking for a stress free way to the hot springs.

Best place for natural beauty & relaxation - Fabulous day with perfect weather. We stopped to take pictures of the Volcano that is normally in the clouds. Our guide took us on a nice short hike on arrival at Thermas Papallacta. We checked in and scheduled a spa treatment for later in the afternoon, had a delicious lunch. Tried all the thermal pools and ended the day with a massage. Our very knowledgeable and informative guide gave us great info on the dude up and back. We loved it so much we went back and stayed overnight and ended the pools and beautiful grounds. Best place ever don’t miss it!

Great Experience! - We had such an amazing time! First, we booked very last minute on a Saturday morning, and were expecting to have the booking to be rejected because we were so late. Not only did the company respond quickly to confirm, they also let us know that all of their guides were booked for the day, but they would be happy to book us with a driver who would help as much as he could if we were still interested. Our driver, Luis, could not have been nicer and more accommodating. He went above and beyond to make sure we had a great day, still lead us on the hike, and happily spoke Spanish with us even though our Spanish is not very good haha. It was just a very kind gesture to accompany us and try his best, and we really enjoyed his company. The hot springs were beautiful, clean, and relaxing. The restaurant was very good, too! We needed a day of relaxation and this was perfect. Thank you, Luis!

Best Thermal Pools at the Spa - We had a clear day and arrived early so the pools were not busy. This is the best thermal pools we have been to visit. We have done thermal pools all over the world.

Relaxing in Ecuador - Our driver Danilo was prompt to meet us at our hotel and communication with the company was very good. He was a safe driver and had all sorts of good information and knowledge as we chatted along the drive. The scenery during the drive was beautiful. He stopped for breaks as needed. The resort seemed very nice as were the thermal pools. I enjoyed a very well done, relaxing and inexpensive spa treatment as well while my husband hiked again along the nature trails. Nothing can beat sitting in a thermal pool with greenery and beautiful volcano scenery all around us. It was a memorable experience during our short visit to Ecuador. Highly recommended!!!

Great day at the spa - Had a great experience! Just my friend, myself and Cristian. I got sick in the car ride and Cristian was so nice and helpful! The spa hot springs and spa were great! Wine wrap was amazing.

Great day at Papallactas but skip the guide - Not sure if a tour guide is needed😐. We would have been fine with just the transfer back and forth and save a lot of money. Termas was great - nice lunch, very hot thermal pools with great vistas surrounding, and pretty good massage (don’t expect a super deep massage).

PHS Voyage of the Panthers - Cristian Umaquinga is the best guide ever! I brought a group of students from Kansas City Missouri USA and Cristian personalized the trip to accommodate all our wishes.

Beautiful - The grounds are beautiful and the different pools are so relaxing. Spending the day at the spa is so affordable, highly recommended

Relaxation - David was a great guide and took care of us all Day. Really enjoyed the hot springs highly recommend the tour take an umbrella in case it rains x