Great Castles of the Loire Valley - The guide gave great insight on all three castles; including history and historical significance of each castles

Great tour. Probably a flute that we had a bus that the air conditioner broke. You have to see these three château. - We had an excellent guide and her English was very good. The bus driver was terrible and didn’t know how to use a clutch and jerk very bad and the bus had an air conditioner that wasn’t working and it was extremely hot and made for a memorably bad experience in the middle of the day. The itinerary was perfect, and the guide took us into the rooms that didn’t seem to be open to the public so I think we had an absolutely excellent tour of the three Châteaus!

Castles Galore - The trip was great. The information preceding the tour regarding details was complete and timely. The tour guide was knowledgeable and engaging. The castles were each unique. It was a really good day!

Discovering a few of the Loire Valley chateaus - Our guide was so knowledgeable and informative, the Chateaus all had their own charm. The Loire Valley is a most picturesque area so the coach ride was a pleasure as well.

Wonderful trip on Loire Valley - We left from Paris at 07.00 with the bus. Franck and Severine are very nice are caring people, they told a story about each castle before we arrived and we had also the audio guide when we went inside. We visited 2 castles: Chambord the largest one, Chenonceau and Cheverny. Loire Valley with its castles looks like a fairytale and it was the best decision for a day trip. Thank you.

Merveilleux! - I chose to take a guided tour rather than just the audio guided tour. I am so glad I did! Our guide added so much insight into the people who built and lived or stayed at the chateaus, not just the history and architectural features. The memories will last a lifetime.

A beautiful summers day - The opportunity to see beautiful examples of French architecture and hear about the people and stories behind them

Wonderful tour with two issues - The night before the tour, I was reading all the negative reviews and started regretting that I booked this tour. However, the tour turned out to be great! There were two charming tour guides ladies that were leading the people who bought the "live guide" package in English and Spanish. They gave some basic info to everyone on the bus, but then they were giving more details to the paying customers on their devices. The rest of the people (audio guide and discovery) could not hear them. In the castles, they led their groups, and the rest of us were roaming the area independently. It was important to be punctual during this tour, but we felt like the free time that was given was enough to see everything and get some lunch in a very relaxed manner. Caution: DO NOT get the audio guide! because it's loaded on your phone, and apparently, it depends on the internet connection, and if the connection in the castle is off, your audio guide is not working. That's what happened to us. We couldn't use the audio guide while in the castles. But when we got back to the bus, it was working fine. So either get the live guide or just do the discovery option. It would be more educational with the live guide, of course, but it was fine to be on our own too. You can rent the audio guide devices in the castles, which I am sure work well. The really bad part of the tour FOR US was the "luxury bus". If you are a tall person, beware - your knees will not be happy. My husband is 6'3" and I am 5'9" - it was a torture for us to sit in those seats. So the tight bus seating and the useless audio guide app knocked off the fifth star. Otherwise, the tour was wonderful and totally worth it.

Great Tour! - Chambord castle tour was great, guide could speak 3 languages well and very knowledgeable bus was comfortable

Not good - The chateaux are gorgeous and the bus was comfortable. We really really wanted to enjoy this tour, but we were given zero information about any of the places we visited. The tour leader didn’t seem to know anything. We had paid for audio guides but they didn’t work. Victor explained that this could ONLY be because the new technology that they just installed last month is too new for our phones. The “new technology” was a standard QR code — adopted what, 12 years ago now? — and our phones are iPhone 13 pros, 3 years old and hardly ancient. He said that nobody uses iPhones any more. He kept repeating that we are lucky because scanning is so much better than what they had been using. When we asked how to get the cost of the guides refunded, he said it has nothing to do with him because he doesn’t work for the company, and discouraged us from calling customer service because “they won’t do anything.”