Best arcade in town! - Our family loves going to this arcade when we are in town. They have great prizes and pretty fair chances at winning. The staff here is great. Ivan goes above and beyond to help you out if any issues arise. Super nice guy!

Great time - Zane was awesome and patient when it came to the kids picking out their toys. Kids had a blast! I would definetly come back!

FUN TIMES AT ARCADE CITY THE ISLAND PIGEON FORGE - Harley Flynn you are the best and hardest working crew member. Thank you and Mandie for such a fun day! I would recommend Arcade City The Island Pigeon Forge highly. If you have any problems with a game Harley is right there to help.

Clean, friendly staff - The Arcade is very clean, staff are friendly especially Zane who helped us at the counter. He was very kind & patient with the kids , and super helpful. We will definitely be back!

Awesome service - Ivan and Zane were fantastic. We came in about an hour before closing and they let us spend all our points and pick out our prizes with no rush. Fantastic job and clean arcade with great games

Thanks Zane for no stress experience!!! - A great arcade for our 5 through 14 year olds. Typical arcade though not many prizes for a lot of money. HOWEVER the prize pick (which is always stressful!!!) was easy and non stressing thanks to Zane! He helped offer suggestions and was very cordial and pleasant! He did not rush us or make us think he wanted to be anywhere but there as has been our experience. We left there with happy children, not children in tears. Thanks to Zane for making our night fun!!!

Fun at the Arcade - Our family had so much Fun and when my kids were ready to pick out prizes Zane was amazing helping us Thank You for a great time.

Must stop at the Island - This is a must stop at the island! Our family has a blast every time. The arcade is clean and so much fun. Many different games to choose from.

Great Fun! - I did not know you bring a cola in to drink. I ask Chancy and she told I could have brought my drink inside. I told her thank you for the information. She then ask me if I liked coke products to drink and then went and got me a cola. Thank you for going above and beyond!

Fun for all ages - The variety of the games accommodates all ages. The reason for not a five star is some of the games glitched while playing and the long checkout line at the end.