Magical Caves - Our tour guide, Marite, was exceptional—both knowledgeable and incredibly caring. The cave tour itself was breathtakingly beautiful, and one of the most magical moments was when we observed a minute of silence inside the cave.

SPECTACULAR! - After many ruins, fancy such a visit. The place is fantastic. Visit for the whole family and if you are lucky and go with Alfredo as Guide, much better. Very well explained and pleasant. A 10 !!!

So Fun!! - This was probably one of our favorite excursion on our trip, the tour was so much fun and the buffet was delicious. You can also go directly to Rio Secreto & purchase your tickets for $89. You don't need to purchase them in advance, I would recommend you get there early if you do.

Highly recommend!! - Great staff, amazing experience, well organized, good equipment, and very reasonably priced. Gaby was superb!!

Great experience at the caves - We had a fantastic time at Rio Secreto today. The caves were beautiful. There was wheelchair access via a steep slope into the cave, and our guides Pepe and Dany were very helpful in guiding us down. They were also very knowledgeable about the caves and made our experience extremely enjoyable.

Super fun - All excellent, the guide Jose (Pepe) Very patient, attentive and fun 100% recommended A pleasant Sunday with my family

Amazing Cenote Adventure - Not disappointed at all! Read the reviews, so we knew to book the earliest tour available, 10:00am. We arrived (via other transportation, not part of tour) at Rio Secreto Playa del Carmen around 9:30am. Since we prepaid online, check-in was a breeze. From the check-in area, we boarded a van that drove 10+ minutes to the staging area where we rinsed off, were fitted for wetsuits (highly recommended), close-toe water shoes, placed our stuff into single lockers, and we headed off for a short hike/ walk. There is a short Mayan blessing (cultural, not religious) and we entered the underground river system. You are not allowed to take your own pictures and I suspect the reason is two- fold: they don't want people wondering off- course to take pictures and they make money selling pictures. We purchased pictures because they are professional and it was beautiful. There were 8 people in our group so they added one other couple to our tour (you can pay to have a private tour if you desire that). The guide, Imelda, really loves what she is doing. She was informative, enthusiastic and made sure we were taken care of from beginning to end. I recommend taking the walking stick that is offered, as the river walk is not a smooth path. The water was cold, I heard 75 degrees F, but thanks to the half wetsuit, I wasn't cold at all (that was my biggest worry prior to booking: will I be so cold I won't enjoy it). Pictures and words can't describe the beauty and feeling. After the walk/ swim/ float, we went to the building where we had lunch and were able to purchase the professional pictures and/ or stuff from the gift shop. Lunch was good (included), as expected, not spectacular. It took us over 4 hours from arrival to departure, so plan accordingly. I think later in the day it would take even longer. Everyone in our group raved about the day, not one complaint to be had. Imelda made it the best.

Definitely recommend - We had a great time. Perfect amount of time and a very unique experience that everyone in our family enjoyed. We stayed in Playa del Carmen and transportation was simple and Rio Secreto was nearby. Our tour guide was great and provided a good balance of information, history and humor.

Wonderful experience - We visited Rio Secreto as a family for the first time, it is a wonderful place. I highly recommend it. Being able to see stalactites formed over millions of years and taking the tour inside the cavern was something spectacular. Our guide Tainara was always super friendly and gave us a lot of information.

Photos are too expensive - It was an amazing tour- the natural wonder of this creation was awe inspiring. I did not enjoy the Mayan ritual even though they claimed it was not “religious” I felt very uncomfortable. It was a huge disappointment was that you cannot take your own photos. They do offer pictures taken by their staff at the end of the tour but they were unreasonably priced.