Oct 29, 2024
Despite the rain all super - Excellent service from Quality advisors, pending at all times to coordinate everything, I recommend them 100%,.....
Review provided by Tripadvisor
Jun 22, 2024
Family is family - We congratulate Mr. Rogelio for all his attentions with the group, my brother and I are leaving satisfied, and reaffirming which family is family, will be unforgettable moments that will be kept, we thank all of him. Personal q. He did. Possible this great experience.
Review provided by Tripadvisor
May 17, 2024
3 wonderful tours - Today we went to Tulum the ruins, Mother Nature, the vdd was great, the whole cenote was super delicious, the guides and the driver were always friendly, always attentive to everything, it was an excellent service, we are going to return with youâŠ. The only thing they have to change is, for example, they picked up the people who stay in hotels and since we were renting a house in a subdivision, they never came for us, always at a remote point and that generated hotel expenses and we are 9 people, I hope. that they change the way of picking up but it was great thanks to Eduardo, Fernando and Juan, they were from the first tour and super attentive to everything yesterday with Pedro also the treatment was great and today with Carlos and the driver Marco their service was super good congratulations to everyone and Of course we would return to you
Review provided by Tripadvisor
Jan 19, 2024
Mayan experience - First class service, experienced guide in Mayan culture, I recommend them 100%. The food is authentic Mayan, very Creole and delicious.
Review provided by Tripadvisor
Jul 31, 2024
Good service - The attention of the boys and the excellent operator. The tour is long but worth it as Tulum is very beautiful.
To the place they took us to eat, it was also delicious đ€
Review provided by Tripadvisor
Feb 16, 2024
Good tour, can be better - Tulum is stunningly beautiful, the views are stunning and the Kuxtal cenote is a paradise. The plus of the Mayan ceremony is an experience to remember. Unfortunately, the operator picked us up more than 1 hour late and therefore we had less than 40 minutes to stay in Coba, we could not appreciate the place nor did we have a guide to explain to us the little we could see.
Review provided by Tripadvisor
Jan 30, 2024
Good experience Tulum and Coba - Very good tour, although that day we had rain in Tulum, then the Citadel of Coba, very nice bike ride and the ruins, and the refreshing cenote
Review provided by Tripadvisor
Jul 28, 2024
Get what you pay for - My grandson taking photos holding a monkey and a big lizard.The food was good and filling but the road to the restaurant was very bumpy and uncomfortable and the AC in the van was horrible
Review provided by Viator
Feb 12, 2024
Choose another company or visit the sites on your own. - We are staying in Akumal Bay so we were the last to get on the bus, thank heavens. They messaged us to be ready in the lobby for 9:25 and then messaged at 9:15 that they would not be here until 9:45. We tried to call at 10 and it went right to voicemail. They showed up at 10:05, not a great start. Couple besides us were the first to get on and they were late picking them up, not very professional at all. We drove 30-40mins to Tulum and paid the tax for the site, about $3.50 American each. We had to stay with the group, which was super hard because it was so busy, many groups. The tour guide was great at giving us information on the bus and as we walked. BE PREPARED, you cannot bring plastic bottles in and it is a big walk so bring a refillable water bottle. The site was interesting, but super crowded so hard to get around and get pictures, but still worth it. We did not have enough time to browse in the shops, but many were late getting back to the bus (we went off on our own for half an hour). We headed off to Coba and were told on the bus that we could rent a bike or a limo ( a man rides the bike with you on it)...if you go do the limo, so worth it. Some tries to walk it, but it is a long walk and you would be rushed with the little time you get.Our bike rider told us the history of each site and let us get off to take pictures, this was our favourite spot. The couple beside us were starving, as they were picked up at 7:30 in Cancun and so they missed this beautiful spot so they could go and buy some lunch (they did not offer us food or water at all). Back on the bus for half an hour to Coba. We got off the bus at 3pm for lunch lol. The restaurant had pork tortillas, chicken, rice, vegetables, spaghetti and salad, which was alright. If you wanted a drink of anything, alcoholic or not, you had to pay for it. We were lucky they had MasterCard as we did not bring enough money at all. Outside was the cenote, but yep you had to pay for a lifejacket and we're not allowed in without one....around $3 American each. This was worth the money just for the experience and to cool down, we felt refreshed after that and a Corona ($4 American each). Back on the bus at 5pm and the grumpy assistant came to us for the tax payment for Coba. We were running out of money fast, no bank machines around. We tried to pay with MasterCard and he was going to overcharge us by a lot, luckily he could not find a signal for the machine to work and so we gave him the last of our American dollars ($12). The tour guide came on and let us know that he would be coming up and down the aisle with a tin to receive tips, but by this point we had $1 to our name. We were the first to be dropped off at 6:30. We did not get to go to Playa del Carmen because we are on the other side, but we were happy to get off and enjoy our night at our resort. The poor couple beside us were told they would return to their resort in Cancun at 10pm. Overall, we were soooo lucky to be the last ones picked up and the first ones dropped off. We enjoyed all three sites and would highly recommend them, but not through this company. One last point is that we were all confused most of the time as to whether we were waiting for our group, on our own and overall what the hell was going on lol. Beautiful places to visit, but not through this company.
Review provided by Tripadvisor
Apr 29, 2024
Terrible not at all reliable - Terrible, in themselves they are not the same but they subcontract to another transport company which was terrible in attention, they only wanted to sell, they gathered several tours and we lost a lot of time and worst of all the van was stranded and it took us 1 hour Parked on the road, they didn't even have the necessary tools for when they were in trouble.
Review provided by Tripadvisor