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Xplor Park: Underground Adventure in Riviera Maya
4.5
829 Ratings
Playa del Carmen
Experience unlimited thrills and adventure at Xplor Park in the heart of the Riviera Maya. Enjoy ziplines, amphibious vehicles, underground rafts, and more, with lunch and drinks included!
Experience unlimited thrills and adventure at Xplor Park in the heart of the Riviera Maya. Enjoy ziplines, amphibious vehicles, underground rafts, and more, with lunch and drinks included!
Duration:
6 hours
Cancellation:
24 hours
Highlights
-
Xplor - Xplor Explore the dimensions of the adventure park and its natural beauty: Fly through the air and speed down ziplines ranging from 26 to 148 feet (8 to 45 meters) in height, then land in the crystal-clear waters of the cenotes where you can climb suspension bridges.
Drive an all-terrain amphibious vehicle through jungle trails and…
- Xplor - Xplor Explore the dimensions of the adventure park and its natural beauty: Fly through the air and speed down ziplines ranging from 26 to 148 feet (8 to 45 meters) in height, then land in the crystal-clear waters of the cenotes where you can climb suspension bridges.
Drive an all-terrain amphibious vehicle through jungle trails and fascinating caves where you’ll marvel at the extraordinary rock formations. Paddle a raft through underwater caves and discover fascinating grottos. Swim along the river between stalactites and stalagmites in this spectacular underground world. Trained staff are on hand to ensure your safety at all times, and all equipment (including lifejacket and helmet) are included.
Your admission includes an all-you-can-eat buffet (go as many times as you wish during the day), unlimited fruit-flavored drinks and hot chocolate when you get out of both rivers.
What's Included
- Walking in caves underground in a 740 metres of cave adventure
- Underground river access are circuits to trip on a raft, paddling with your hands
- Access to two circuits with 14 ziplines
- Lunch buffet and unlimited beverages (coffee, hot chocolate and multi flavor water. We do not offer alcoholic beverages)
- Hammock splash
- Amphibious vehicle…
- Walking in caves underground in a 740 metres of cave adventure
- Underground river access are circuits to trip on a raft, paddling with your hands
- Access to two circuits with 14 ziplines
- Lunch buffet and unlimited beverages (coffee, hot chocolate and multi flavor water. We do not offer alcoholic beverages)
- Hammock splash
- Amphibious vehicle traversing jungle, bridges and flooded caves
- Amazing and fun spots for pictures
- Locker for two, rest areas, changing rooms and toilets
- Toboganxote, a 5-in-1 giant slide that ends in a wave pool
- Swimming circuit in a river of stalactites and stalagmites
What's Not Included
- Souvenir (available to purchase)
- Hotel pickup and drop-off
- Photos
- Souvenir (available to purchase)
- Hotel pickup and drop-off
- Photos
Additional Information
Xplor is a unique underground world, located in the heart of the Riviera Maya that invites you to explore and rediscover your emotions and senses in nature. It is an impressive site ideal for a day surrounded by jungle, adventure and fun. Your all-inclusive ticket gives you access to the park and its four adventure activities in a total of 7 circuits….
Xplor is a unique underground world, located in the heart of the Riviera Maya that invites you to explore and rediscover your emotions and senses in nature. It is an impressive site ideal for a day surrounded by jungle, adventure and fun. Your all-inclusive ticket gives you access to the park and its four adventure activities in a total of 7 circuits. Brave the heights with the fourteen zip lines. Drive an amphibious vehicle through the jungle, over bridges and between caves. Experience the thrill of rafting down our Toboganxote, a 5-in-1 slide that ends in a wave pool. Underground, swim through rivers of stalactites and stalagmites to discover the secrets hidden beneath.
- As a preventive measure, before boarding the bus or accessing to the park, the temperature will be scanned through a digital remote device on every visitor, guest or staff member.
- The minimum age recommended is 5 years. Children aged 5 to 11 pay half the adult ticket (must show ID at the ticket office)
- Children over 55” m but under 12 years of age, must present identification to verify their age. Children must be accompanied by an adult.
- Bring insect repellent free of the following chemicals to be use in the Park: Benzophenone, Etilhexila, Homosalate, Octyl Methoxycinnamate, Octyl Ssalicylate, Octinoxate, Oxybenzone, Butyl Methoxydibenzoylmethane
- Bring cash for incredible souvenirs purchasing.
- The park operates in all weather conditions, Please wear comfortable clothes and watershoes. It is recommended to bring a change of clothes.
- Zipline requirements: Minimum height/weight is 4.5 feet (137 cm) or 88 lbs (40 kg); the maximum weight is 300 lbs (136 kg); maximum waist width is 51 inches (130 cm) and leg width 25 inches (65 cm)
- You can get to the park by using the local transportation system “Colectivo” or by taxi.
- It is not possible to make the change of date the same day of your visit
- In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
Location
Xplor
Puerto Juarez
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
For a full refund, cancel at least 24 hours before the scheduled departure time.
Customer Ratings
4.5
(829 Ratings)
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1 star
Zoebz3105cg
Aug 30, 2024
Brilliant day out! - After looking online at the various “X” parks we decided to visit Xplor. We went as a couple, in our own car rental and arrived at 9:15 just after park opening.
The day was amazing!! We managed to do every activity apart from the hammock splash- which we weren’t too bothered about seen as we had already done the zip line routes and it is essentially a less steep version of that.
A storm hit while we were there which meant the zip line was initially closed so we went straight to the river rafts. We read online they can take a long time to do due to people getting stuck around the course and it being a single-lane activity. We lucked out going first. We didn’t queue long and while there were a few people getting stuck it wasn’t massively backlogged so it took about 45 mins total. By the time we had finished the zip lines were open so we went straight there. While there was a queue to get the harness and safety talk once on the route there was hardly any wait to go on the lines. Be warned there are a LOT of stairs involved in parts of the zip line route- definitely worth it though! Once you have done one route you can skip straight to the next without returning the harness- I recommend doing this as you could get stuck in another queue later if you want to split it up. It took us about 40 mins to do each route so it was 1pm by the time we had finished the rafting and the zip lines.
We had a quick lunch which was very good- great variety, organized seating service. We only stopped for around half an hour as we had a lot left to do.
We did the adventure walk- it can get about 4ft deep and the ground is ragged so life jackets are available. The river swim is similar environment to the walk so if you’re tight on time you could skip one, though we enjoyed both. The amphibious vehicles were great, and the water slide had quite the queue but we timed it just right by going just before it shut. There is also a wave pool at the bottom of the slide which you can go in without going on the slide even though it isn’t sign posted in the park so keep an eye out if you’d like to do that. We left at 5 when the park shut so it was a packed day.
We had an amazing day and would definitely recommend to anyone visiting Cancun. Be mindful there is a lot of walking- we walked over 10km- but it is mostly walking through caves to get to each activity so you’re protected from the sun. If you were traveling with children and/or using shuttle bus services that leave before close you may not be able to do everything (we didn’t stop and still struggled to fit it in) so may need to prioritize what you want to do while there!
Review provided by Tripadvisor
Lolabrum
Aug 30, 2024
Fantastic day out - Fantastic day out. Family of 5 with 3 teens.
I had read the reviews and was concerned about not having enough time to do everything to make the high entrance fee worth it so we decided to use a taxi in order to get there when the park opened. (We were staying nearby). I purchased the tickets online easily.
We quickly navigated the entrance and made our way to the lockers and following advice from other reviews headed to the waterslide. The queue was minimal and so we managed 2 go’s. We had issues with weight but this was sorted efficiently and politely by the staff unlike others who claim otherwise.
We then did the underground expedition and rafts. The caves were amazing. I agree with others that the rafts were our least favourite activity due to other peoples inability to steer! When we got clear water it was great but being stuck behind others got frustrating!
We then did the ATV’s which were fun before heading for lunch. The food was great and being seated etc was again very efficient.
After lunch we tried the hammock splash but due to a possible storm it was closed. So we did the river swim instead. We then headed to the zip lines but again due to the weather it was stopped just as we got to the front. We then waited for about 30 mins to see if it cleared. During that time the staff kept us updated and answered all our questions. We were relieved when the activity reopened and we were able to do both routes.
So overall we managed to do all the activities except the hammock splash. We did have to go quickly between activities in order to fit it in but found the queues to be minimal despite it being a nice day and August!
We also found every member of staff to be polite and helpful and seriously don’t know what park some of the reviewers on here have visited!!
The layout with the ‘heart’ in the middle make it easy to navigate and signage is excellent. Plenty of water stations as others have mentioned.
Definitely recommend for those looking for something a bit different and like a bit of adventure. Thank you to all the staff for a fabulous day out.
Review provided by Tripadvisor
Armando
Aug 27, 2024
Great outdoor adventure park - Great adventure park, vast natural underground caverns to explore on foot or on a raft, fun off-road vehicle driving experience, zip lines, the lunch buffet was way better than I expected with large variety of food, and the outdoor snack shack gave as much juice as you wanted with as much snacks as you wanted. A family with hungry teenage boys could make out really well here.
Review provided by Tripadvisor
Alexandreaf2019
Aug 12, 2024
Very worth it with teenagers - The most important with so many tiroles and being Father...the park is Safe !!!
Careful staff in general and well trained!
Lunch with a lot of variety and being a giant buffet yet a well crafted food
Now know that to do the whole circuit you have to be quick even the park being not big and not even without so many attractions
This eh the bad side of the park...it closes at 17h and I found a lot of running...not the time to contemplate the beauties of the place
In my opinion they should have longer hours that the experience would be more pleasant because it is less running!
Review provided by Tripadvisor
Jaimes3838
Aug 11, 2024
Amazing day at Xplor - Took my 6 year old nephew here and it was fantastic. We booked direct through their website with transportation. Transportation was great air conditioned and very comfortable. The activities were fabulous. Our guide on the bus gave us a tip which was amazing. Everyone says do the zip lines first, but everyone is doing that. Do the other activities, have an early lunch and then hit the zip lines. We started on the first circuit the green line about 1:15 and there was zero lineups. My nephew is a daredevil but the only flag is if you’re going with a little one who might be scared make sure to get the harness that you can go tandem together. I didn’t have the right one on so he went by himself (he was totally fine). If kids are nervous I’d suggest starting at the splash hammock. That was a great starter on what to expect The swim through the cave, jeep ride and all the activities were so fun. As the reviews all say I can confirm that lunch was amazing. So many options! Although an expensive ticket it was totally worth it for us to take the day trip down from Cancun!
Review provided by Tripadvisor
Nathancf1439xp
Sep 1, 2024
Excellent day out - Excellent throughout and so much to do - kids and adults will love it ... an adventure park rather than theme park... highly recommended
Review provided by Tripadvisor
Jawsie1
Aug 29, 2024
Great park - just a few things to be aware of - As the reviews here show, this is a very good park to visit and has a lot of positives. The activities are all good, with some being more exciting than others, so there is something for everyone. They are well organized and well signed making it easy to navigate, with lots of staff around to assist. The food and drink that is included is also plentiful with a wide variety of choices, and includes healthier options as well.
There are a few things that I’d highlight following our first visit to help others:
- I did invest in cheap water shoes and they were worth it. You do really need closed toe shoes and while you could use trainers or similar I wouldn’t recommend it. Some of the surfaces are a little rough so you might want a better shoe for more protection, but even something cheap is better than turning up with nothing and being fleeced in the shop
- The lockers are quite small, about enough for one backpack
- While the activities are good, if you get stuck behind someone slow it does take the edge off. This is particularly true of the ATVs (slow drivers seemed to be oblivious to the fact they are holding others up and don’t make use of the limited passing places) and the rafts
- You will do quite a lot of walking, not only around the park, but especially on the zip lines. I’m pretty fit and it was still quite tiring
- Arrive before 9am and get a fast start. We managed to do everything once and the water slide twice, but only finished shortly before the park closed at 5
- There is no ‘right’ order to do everything. The less exciting activities tend to be quiet early on, and we managed 5 before lunch. However we nearly ran into trouble as if there is a storm they close the zip lines and water slide, so do check the forecast before you go. Fortunately for us they weren’t closed for long
- We did buy the photo package but found the results a little disappointing. Although over 100 shots were taken I’d say about 5-10 are usable since many contained the wrong people, or just weren’t very good
- The water slide is great BUT they do insist on 4 people in every raft and the weight limits are strictly followed. If you are a 1/2/3 you will be matched with others and this might delay you. I will say on one ride we had just under the 320kg limit and the ride was so much better!
One last point that resulted in me only giving the park 4 instead of a 5 rating, was around sun cream. They don’t allow regular cream so I didn’t bring any - however they only give free approved sunscreen to those that have regular cream to exchange, otherwise you have to buy some from their shop. It’s total nonsense and the staff at the customer service desk were very inflexible on this point which I thought was ridiculous. Equally we saw loads of people using regular sunscreen and nobody seemed to stop them. I strongly suggest that the park should provide free sunscreen to all
Review provided by Tripadvisor
Phertravel
Aug 26, 2024
Xploring New Adventures and Making Memories (June 2023) - After an hour ride south, we enjoyed a great day at Xplor. For health reasons, I was not allowed to go Ziplining. One of the main reasons I was excited about spending a day Xploring the jungle. Even though I disagreed with the reason, I understand where the company is coming from. My kids had a great time zip-lining, and my wife and I enjoyed paddling the Mayan way underground.
There were healthy snacks to eat all day and smoothies to drink. We really enjoyed the lunch buffet. Good food includes burgers, chicken, salads, ice cream, and Coke. We enjoyed the afternoon driving off-road vehicles through water, swimming in caves, and taking many pictures. We had purchased the package that gave round-trip transportation from our hotel to Xplor and the photo package.
It was a fun day to try new activities and make memories together.
Review provided by Tripadvisor
Maurissa
Aug 18, 2024
Amazing time but beware - This is an amazing park! It’s definitely a full day thing if you want to experience all the attractions! I went with my sister and her boyfriend and we loved it. Two things we wish we could’ve been forewarned about is 1. The waterslide closes at 4:30pm. We weren’t able to enjoy the waterslide at all. Soon as we got in line the lady said it was closed. Very disappointed…2. There are 9, let me repeat…9!!!!!!! Towers of zip-lining and once you start the first, you must commit to the rest and they just get higher and higher. I only mention the height because you have to WALK ALOT. I’m not afraid of heights, it’s the walking in the heat with all this gear on. I felt like I was going to faint. No exaggeration. This is why I gave it 4 stars. Otherwise, it’s a definite fun time for all people.
Review provided by Tripadvisor
Andrewma1867uu
Aug 21, 2024
Poor value for money - Great park however the main raft slide uplift was not working the day of our visit. The staff were using a jeep to bring the rafts to the top. We waited 2 hours to use the slide missing out on other attractions. Because it’s an expensive park this made it poor value for money.
Review provided by Tripadvisor
