Mar 23, 2024
Oscar and Top Tours Hualtulco are the absolute best! - An excellent full day tour from start to finish. Along the way we stopped at Santa Maria Hualtulco to take in the charming square and historic church and made our way to Pluma Hildalgo for coffee tasting and a tour of a 4th generation owned coffee finca. We saw the process of nurturing the seeds to plants and got to see other beautiful flora grown in amongst the coffee bushes. The lunch of sopes and hibiscus juice provided by the family was absolutely delicious and plentiful. Oscar is a wonderful tour guide and ambassador for the area and is happy to share his vast knowledge with guests. Last year we did a tour with him to the bays and it was equally amazing. We loved everything about both tours. Take one, or all, you will not be disappointed.
Review provided by Tripadvisor
Feb 17, 2024
A very special day with a wonderful tour guide - What a unique and very special day we spent with Oscar yesterday. His friendly easy going manner and excellent English immediately helped us to feel very safe and comfortable. Oscar promptly picked us up in his comfortable and very clean van which was loaded with water and soft drinks. On the way to Pluma Hidalgo he shared loads of information about the Huatulco area. We stopped to see the church at Santa Maria Huatulco and then we began the climb to Pluma Hidalgo in the Sierra Madres at 1300 m above sea level . The landscape changed from dry to lush green and the mountain views were wonderful. The road was rough and being worked on in several spots but Oscar expertly and safely navigated us. We were fortunate to enjoy delicious coffee and sweet buns with Pablo and his family in Pluma, and later on, an authentic lunch of mini tacos, quesadillas, beans and cooked vegetables. Delicious! During Pablo's extensive tour of his family coffee plantation, we walked the trails and learned about every step of coffee planting to roasting. Oscar translated the words of this very hard working and passionate coffee grower. When we are back home in Canada sipping Pablo's coffee, we will remember all the love and hard work that went into producing it. Thank you Oscar Jiminez for this beautiful experience!
Review provided by Tripadvisor
Mar 18, 2023
Simply the best ! - Had a wonderful trip with Oscar to the sitar madre mountains and coffee plantations
He is an excellent guide and very informative about the area and the flora and fauna as well as history of the area . We really enjoy the pace and the scenery as well , it was wonderful to explore the region with Oscar , highly recommend his hire. Thank you Oscar for the experience and it certainly won’t be our last ! The coffee operation run by the family was really good and you can certainly feel that they appreciate visitors to their home, the lunch was so good !
Review provided by Tripadvisor
Jan 24, 2023
We toured the town of Huatulco, Santa Maria, the church, the coffee plantation and a beautiful resort where eagle flew. - My favorite part of the trip was having Oscar as our guide1 He is so knowledgeable and helpful. He speaks both Spanish and English fluently. But his charm, sense of humor outshined the rest of a fantastic tour up in the mountains where the best coffee grows!
The next time we come back to Huatulco, Oscar is definitely going to be our guide! He's at least 100 stars!!
Review provided by Tripadvisor
Jun 20, 2023
We just arrived to Pluma... - We just arrived to Pluma Hidalgo and wanted to explore a local coffee grower and do a tour. We explicitly informed Viator that we did NOT need pick up from Huatulco.
My feedback is going to be TWO separate feedback about our experience:
1) Viator folks were pushy and uninformed. I chatted with three different “person”. The first one had no clue and fell off the connection. The second person advised me to book the tour and promised me that it would not be an issue for the tour operator to honor my request and meet in Pluma Hidalgo and offer a discount. I followed his advice and it was as a MAJOR MISTAKE! The tour operator did not agree to the terms and would not offer a discount.
Overall, customer service with Viator is as super disappointing!
2) Feedback for the local your guide who showed us around Pluma Hidalgo was awesome. Saul was hired by the Tour Operator and was super knowledgeable of the mountain region and grew up there; thus, he knew the local coffee farmers and gave us an intimate exploratory experience.
My advice: Try to go with a local tour operator. People from Oaxaca are honest business people and you will receive a fair deal. Cut out the bloated middle man that is Viator - they complicated the transaction and created unnecessary hassles.
not in
The tourist Vendor that Viator partnered with was great.
Review provided by Viator
Jun 24, 2023
Would not recommend at all - We waited for our first guide, got in his marked tour car, and then a second guide came along and we went in his marked tour car. Then without explanation the guides were switched and another guide took over. So, right off the bat, two different tour cars and three different tour guides. (If the cars hadn’t been marked with the tour company’s name then we would not have gone along.) The third guide had to be reminded to wear his tour guide shirt by the second guide before he took over. No explanation as to why we had to wait for the second guide, transfer vehicles and then have to see our second guide leave the vehicle and have a third gentleman get in and tell us he was guide of the day.
Tell me why our third guide takes us to only one of the plantations listed on the itinerary and we still have to pay that plantation for a tour (not a tip—an upfront, mandatory, per-person fee that we were only told about when we got there).
On our way back to Huatulco our driver circles and stops to talk to some random people under a bridge for a few minutes, with little to no explanation. Our guide also tried to upsell us on multiple occasions on other excursions for that same day, even after we said we weren’t interested. We also had our pictures taken at the coffee plantation, with no offer to get the photos sent to us afterward.
The whole thing was uncomfortable and weird. The highlight of the day was the breakfast spot, which by the way wasn’t on the itinerary. This and the general friendliness of our guide barely keeps this review from getting one star. Would not recommend.
Review provided by Tripadvisor