Spectacular tour - Alessia, the escort to Pompeii for today's tour, I would call her good, sweet and beautiful. Well organized tour, bravo!

Amazing day out in Pompeii & Vesuvius, super Tour - Amazing day out in Pompeii with Francesco, our tour guide. He was very informative, full of fun and looked after our group throughout the visit. Really great insight into life back into 79BC, in the town so incrediblypreserved. Top marks for the whole trip, which included a visit to Vesuvius, organised by the friendly staff in Naples train station

Pompeii tour with inStazione Naples Centrale - Fantastic trip. inStazione (Rita arranged it and was brilliant -friendly, efficient). The tour guide was really good - friendly, clear and very well informed. Would strongly recommend this company.

An excellent tour! - Very friendly and efficient staff who guided us from the main station, onto the right train (35 mins), and quick short shuttle bus to Pompeii. We were all given receivers to hear the guide better. Straight through the entrance, and excellent 2-hour tour guide around the site showing us the main sites, who helped us get back to the right station back to central Naples. We could have stayed longer on our own to see more if we had wanted. A great value introduction to Pompeii. Much better than an audio tour!

Big on promises, low on delivery - This tour was booked online. When you get to the office, a lot of instructions are given verbally, plus train & bus tickets. The 2 hour walking tour started at 12:30pm, the return train trip was booked for 4:20pm, We weren't given that information until we got to the office, so when the train was late, we had to hurry to get back to our ship in time. So poor planning & lack of communication for the company. We missed our train to Pompeii, maybe because we were given the wrong platform number. We then had to pay more for other train tickets, and the employee who arranged that for us didn't let the staff at Pompeii know, so there was no one there to meet us although she assured us there would be. This we missed the tour, finally managed to find the InStazione place, we're told we'd been given the wrong information by Naples office & told we had to buy more tickets if we wanted to go in. So €36 later, the employee set us up with audio guides on our phones, except that she didn't do it properly on my phone, so I had no commentary. Altogether, this was a massive cluster ***k, and it spoilt our chance to get the best experience for our one day at Pompeii. No communication from the company to provide feedback, I would strongly recommend that tourists should use a different company for a tour. Poor communication, wrong instructions, verbal instructions instead of written, 2 hour wait for a train back ( there were other options available) - a nightmare. Be warned!

We couldn't see Pompeii. Nefarious organization - We couldn't get into Pompeii. We had paid for a tour without queues and with a guide in Spanish, we have been brought by train to Pompeii and when we were already here we are told that there are no tickets to enter! Never book with these people.

Fatal - I asked Chiara for information and her attitude was high-handed. She said she wasn’t going to explain because she didn’t pray and she had blown when she told me the price, I wasn’t ill-mannered and I didn’t insult her but she replied with bad milk and I’m so sorry at the end and after all I’m the customer. What princess attitudes