Excellent visit and guide - Excellent tour. Oleg, our guide gave us a lot of information on the way to Karlovy Vary and in the city itself. Your explanations were very interesting. Fantastic work. Congratulations.

Hhh - Tour guide was good and knew a lot to share. Small group. Lunch i really recommend to skip though and eat at some local restaurant. Fantastic place, need to see definately.

Geo thermal Karlovy Vary. - The guide was very pro. Spoke English and Spanish fluently. Gave us time to talk and ask. The organizer responded very fast to my phonecall. On the way the guide told us many interesting facts.

A very nice day trip with a good tour guide - Today my wife and I took a day trip from Prague to Karlovy Vary. I have booked it via Headout ( which wad a competitive offer) and booked the e-guild option. This morning , I tested the link i received from the person in the pickup location, and it turned out to be that it did not work . I have immediately been offered a free upgrade to a real tour guide . Eva, who was our group tour guide was wonderful . She is knowledgeable and very nice. We have followed Eva for about half of the day and then spent some time by ourselves . My take from this day trip is : With or without getting into one of the hot spas ( located in hotels ) Karlovy Vary has to offer , it is really a gem . The place is so beautiful . We took wonderful photos . As a bonus I have also learned that “Casino Royal” , the best Bond movie ( according to my opinion ) was filmed there ( check our the Pup hotel ) . A highly recommended day trip Eran

Beautiful hidden town - Was in Prague from Nov 5-8 and decided to do this tour. We were a small group of 4, which was nice. Our tour guide Martin picked us up at our hotels, as we were leaving Prague, he would also provide some highlights and history. When we arrived in Karlovy Vary, he walked us around town and pointed out the most historical places, he also showed us the famous Grand Hotel Pupp, then we had time to walk the town in our own and then finished with a lunch. The lunch was not great, and the server was not very pleasant, but that is not the fault of the tour guide. Would recommend this tour

Karlovy Vary a must - Very nice excursion, unfortunately the guide was very average or not good at all. He didn't feel like being there. The driver was excellent and should be the guide. Karlovy Vary was amazing and I am very happy to have visited it, not having been there would have been a loss for me

Beautiful place - In general we enjoyed the tour We didn’t want to have the lunch that was included because in such a beautiful place it is unpleasant to have lunch in a restaurant that is in the basement of a building without view

Beautiful small town next to Prague - The trip is nice, what we did not like was the attitude of the guide and the fact she was not cooperative. The air conditioning in the van was not working, it was very hot, we were 6 passengers, we all complained but she said it was working perfectly…. After few minutes the AC was a bit better, the company and the staff should check very often if the quality of the vehicles offered is working properly. The worse was her attitude of denial something so obvious.

Very beautiful town but not enough time to fully explore it on this tour - Karlovy vary town is very pretty. It is a full spa town with beautiful architecture and amazing views. I was picked up on time from my hotel. The journey is about 2 hours from Prague. After the driver/tour guide walked us through some parts of the town, we had about 2-2.5 hours to eat lunch, take a cable car up to the viewing tower, walk around the whole town and shop etc. It felt very rushed. Upon our request, our tour guide gave us an extra half an hour. The driver dropped us back in Prague, near the old town square and not at our respective hotels as mentioned in the booking. It was my first time in Prague so I kind of got lost and it took me a long time to find my way back to hotel. There were total 4 passengers including me and all our hotels were very close by. I don't know why he could not drop us at the hotels, it would have saved us a lot of headache.

disappointment - This is our opinion about the trip to Karlovy Vary, from the moment we were picked up from the hotel, the guide behaved impolitely and uncaringly and looked as if he had woken up from sleep, unshaven, looking dirty, later he picked up a family from another hotel and from that moment on all his translation was in Spanish since the other family was from Spain, we purchased an English speaking tour And not in Spanish, despite a request for an English translation, he did not address our request. In short, we felt like we were being driven by a taxi without guidance, we arrived at Kluviori, and then the guide told us where he would meet us and disappeared for several hours without the tours promised on the trip. In an attempt to convey the complaint to Viator, she shrugged it off and directed us to the operator. The payment and the order were Through Viator without any connection to the operator. We suggest checking and clarifying any purchase from Viator.