Prague - Very beautiful city Clean It can also be easily visited on foot or by public transport I visited the museum of the convent of Santa Agnese and I really liked it

A must see in Prague! - A great experience. The palace is full of history and ornate rooms. Well worth the visit. The place seemed very accessible.

un-misable. - Amazing history and views. Once you have climbed the longest amount of steps getting to the Castle and its vast complex you will not be disappointed with the results.

Very good day out for all the family - There was an interesting story behind everything and the portrait galleries were wonderful. We had no problems with getting the tickets and there are many spectacular views of Prague to be found. The only problem was the amount of people on walking tours which makes some attractions quite busy. Would definitely buy tickets again from Viator.

We enjoyed visiting the... - We enjoyed visiting the castle. The location was easy to find, but we got confused on how you can pass through the castle area without an entry ticket to the whole area and ended up walking way father than needed.

Heck! Get it Right!!! - Horrible coordination on site today. Bought the combo Prague Castle and Lobkowicz Palace. Instead of receiving tickets we received a PDF that would enable us to „redeem tickets from EITHER of two „Redemption points. 1. Prague Castle OR. 2. Lobkowicz Palace. Arriving at Prague Castle we wasted well over an hour waiting in the into line, ticket line trying to determine where our Prague Castle RP was! From “look for ppl with white umbrellas” to “go to Golden lane” it wasn’t till after all this that someone said we could ONLY obtain tickets at Lobkovicz Palace, we could have saved ourselves over an hour.

Buying this voucher online will not save you time nor money - I am hoping that sharing my experience will help you. Buying this ticket online has absolutely no benefits. Please read the reasons. 1) The entire area is the working offices of the President ( and/or Prime Minister). So it can be closed to the public with short notice. That is why you cannot buy the ticket online from the property. I got an email from Viator the day before I had my voucher that the entire palace was closed to the public due to a state visit. I do not blame Viator for this; they have not been given advance notice for security reasons. Be aware. If that happens, you will not get a refund. You either have to go a day before or a day after. I was lucky that I had a free day the day after and rearranged my plans. If you have a full schedule or are leaving the next day, that may not be possible. 2) The purchase online will not save you any time or money. You still have to stand in line up to exchange your voucher for a ticket. 3) Prague Castle and Lobkowicz Palace are operated separately. I stood in line at the Prague castle to be told they knew nothing about the voucher. They sent me to Lobkowics Palace, which opens an hour later. By the time I got my ticket, Prague Castle, which had opened an hour earlier, had sold lots of tickets, and the lineup everywhere was long. I did a tour of Lobkowicz Palace and had to return their audio. I was told if I wanted the audit for the castle, then I had to stand up in the long line up at the Prague Castle ( where I was in earlier that day) Conclusion: Show up at the Prague castle early ( before 9 am). Buy your ticket and audio and start your day.

Bad - I ought a voucher/ticket for the Prague castle but when I arrived at the pick up point, no one was there. I sent a email but receive a response they were out of the office. Tried calling but received no answer. Lost money on this tour that did not happen

Bad experience - The confirmation email didn’t clearly instruct where to redeem the tickets. We were so frustrated with finding the ticket redeem place. It took us quite a lot of time walking inside out the complex.

Don't buy this - These are not entrance tickets! If you try to exchange this voucher for entrance tickets the ticket office will not do it, I know it states on the voucher that they will but they will not. Luckily tripadvisor refunded me.