After booking your transport, rest assured that the flight status will be monitored continuously. It is crucial to provide at least 24 hours’ notice if there are any changes to your flight to allow for a seamless booking adjustment. Failure to notify us of a different flight arrival will incur additional charges for the second waiting period, as the original flight schedule will be adhered to unless informed otherwise.

Upon arrival at Cancun Airport, a company representative will send a WhatsApp message detailing the exact waiting location. Do not worry, as the representative will be there even if your flight is delayed.

This ticket is valid for one Ida service only.

Please verify the zone of your hotel to select the appropriate option:

• For hotels in the Cancun Hotel Zone, select “Cancun Hotels.”
• For hotels in Playa Mujeres/Costa Mujeres, select “Hotels in Costa Mujeres.”
• For hotels in Puerto Morelos, select “Hotels in Puerto Morelos.”
• For hotels in Playa del Carmen, select “Hotels in Playa del Carmen.”
• For hotels in Puerto Aventuras, select “Hotels in Puerto Aventuras.”
• For hotels in Akumal, select “Hotels in Akumal.”
• For hotels in Tulum, select “Hotels in Tulum.”
• For hotels in Holbox, select “Port of Chiquila.” **Please note that ferry tickets or taxi services are not included.

The airport representative will be waiting with a tablet displaying your name.

“It is a pleasure to serve you.” Welcome! :)

• 2 Corona beers per person
• Private transportation
• One way ticket
• Bottled water
• On-board WiFi
• In-vehicle air conditioning
• Facial Towels

• alcohol is not served to minors
• The ferry crossing ticket is not included in the services to chiquila

For a full refund, cancel at least 24 hours before the scheduled departure time.