When making a reservation, kindly provide your flight arrival details, desired pickup time, drop-off location, and any special requests to ensure a seamless and personalized experience.

For airport pickups, your driver will meet you at the baggage claim area, holding a tablet displaying your name for easy identification. For hotel pickups, they will welcome you in the main lobby. We monitor your flight in real-time to adjust the pickup time for any delays or early arrivals, ensuring you won’t have to wait. Our complimentary waiting times are up to 1.5 hours for international flights, 1 hour for domestic flights (starting from your flight’s landing time), and up to 20 minutes for pickups outside the airport.

The day before your service, we will provide you with your driver’s name and phone number to facilitate easy communication. If you encounter any difficulty locating your driver, our customer service team is available for immediate assistance.

This service is exclusively available for trips within the SAN JUAN AREA. If you’re traveling to another city, we would be delighted to assist you with one of our other available options.

Travel comfortably and stress-free, knowing that every detail is taken care of for you!

• Speaking Language English and Spanish
• Private transportation
• On-board WiFi
• In-vehicle air conditioning

• Gratuities

For a full refund, cancel at least 24 hours before the scheduled departure time.