Jul 1, 2024
Great experience for exhausted travelers - So pleased with the service start to finish. Had an overnight into NYC unexpectedly on a return flight from Europe and we were able to book the day before. Best decision we could’ve made for our exhausted family. The pickup was easy and the one way drop to Logan airport was very smooth as we all slept it off. Driver was safe and professional. Would use again in a heartbeat!
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May 28, 2024
Smooth Ride - Trip# 36990. Alvin greeted my at JFK. He was great ! AMANDEEP, my driver, was excellent as well. Smooth ride from JFK to midtown manhattan.
Review provided by Tripadvisor
May 12, 2024
Nice ride. - Driver is prompt; nice and professional. Car is very clean; almost brand new. Would use the car service again with my next visit to jfk.
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May 9, 2024
Always on time and waiting for my arrival. Their communication throughout the entire process is second to none. - This is my third time using Jet Black Transportation. Every chauffeur was courteous, professional, and punctual. I was impressed with their high quality service throughout the entire process. I will continue to use their service and recommend this company to all I know traveling to New York City.
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May 4, 2024
Car service from JFK to Manhattan - The driver was on time, efficient and very friendly. He cared about my visit to NYC and recommend various sits to see. I will use this service again on my next visit.
Review provided by Tripadvisor
Mar 13, 2024
Simply outstanding! - Great communication by everyone, outstanding customer service and the driver was prompt, courteous, and very professional. I will continue to to use Jet Black Transportation and refer everyone I know who is traveling to and from New York
City.
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Feb 13, 2024
Airport Pickup. - What a wonderful experience. Traveled with the family to NY for fun. The kids really enjoyed seeing the greeter with our name on an IPad. SUV was top of the line and on time. Very friendly. Will be booking the return trip with them as well. Trip 35508
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Jan 28, 2024
Easy Transfer to Mid Town - Booked a long weekend in New York City to celebrate my wife's birthday. Used Jet Black to transfer from the airport to mid-town Manhattan. Scheduling was easy. The prices were excellent. The driver communicated with this and showed up at the expected time. Very professional and courteous.
Our overall experience with JetBlack was excellent. We will be sure to use them every time we visit NYC. I highly recommend them !
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Jan 3, 2024
Great car service! - Great service great communication, clean car very specious. Driver was at the airport on time and waited for us:) ....Thank you:)
Review provided by Tripadvisor
Dec 27, 2023
BEWARE SCAM OPERATOR - BEWARE! SCAM Operator
TLDR: dont book their service if you want a reliable and punctual transportation service. Ubers are the best.
I paid more than $550 for a luxury van to take me from Manhattan to JFK Airport, scheduled for 4pm on 26 Dec 2023.
The “luxury van” did not show up. Despite me calling the Jet black office multiple times, the driver was apparently uncontactable. The office also did not send any replacement driver. After waiting close to half an hour, family family and i hopped into a couple of Uber XLs (which took 2mins to arrive) to get to the airport. If i had waited any longer for Jet black, i would definitely have missed my international flight.
Terribly disappointed in the service (or lack there of) that Jeblack provided. And they claim to be a luxury transportation service. Absolutely rubbish. They’ve got zero reliability and i regret booking with them
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