Aug 19, 2024
Professional company and driver with stress free travel. Definitely worth the money. - We booked a luxury sedan and were picked up in a very impressive luxury SUV. We had instant communication with the company and our driver. Just like the description says, they send you a text before you land and so when you turn your phone back on, the text comes through and you know exactly what to do. We did not have to worry about anything with Jet Black. This is an amazing company with extremely nice vehicles. Our driver was professional, friendly and the ride into the city was relaxing. I've been in NYC Ubers and they are quite scary at times with the way the traffic is and with Jet Black, our ride went smoothly and was enjoyable. We had water bottles waiting for us in the vehicle as well. I will use Jet Black for all my transfer needs in the future.
Review provided by Viator
Aug 4, 2024
Airport Transfer - Ebooked a one-way airport transfer from Laguardia to Manhattan. Easy pick-up and great communication. Definitely recommended.
Review provided by Viator
Jul 29, 2024
Very good experience - Very friendly and professional service, we would book it again anytime! The driver was helpful and communication top! Thank you!
Review provided by Tripadvisor
May 29, 2024
Definitely recommend!! - Very accommodating!! My flight got delayed and caused me to get to my destination a day later, they communicated with me and changed my ride for me. Driver was on time and the car was very nice!!
Review provided by Viator
Feb 2, 2024
LGA to Manhattan - Our driver was professional, courteous and prompt. We will be using JetBlack Limousine service again for return our return trip from Manhattan to LaGuardia Airport.
Review provided by Tripadvisor
Jan 27, 2024
Great ride from LGA to Times Square - Our driver Jeffery was awesome. It was our first time to LGA & he was able to find us😊 He gave us great info on our seemless trip to Times Square. We highly recommend Jet Black.
Confirm # 35214
Review provided by Tripadvisor
Jan 4, 2024
Great experience all around! - What a great experience! Highly recommend this service! Easy to book. Great communication. The car was on time and the driver was professional and friendly. Will definitely use again.
Review provided by Tripadvisor
Jul 4, 2023
Kudos to JetBlack! - I want to give a big shoutout to JetBlack for their swift response in handling a recent incident involving one of their drivers, Masudur Shah Rahman. Their quick action and exceptional service deserve recognition!
During my trip, I encountered some unprofessional behavior from Mr. Rahman that made me feel uncomfortable. I reached out to JetBlack to report the incident, and I was pleasantly surprised by their immediate attention to the matter.
JetBlack wasted no time in launching a thorough investigation. They took my concerns seriously and showed a genuine commitment to ensuring their clients' safety and satisfaction. I was impressed by their professionalism and their ability to handle difficult situations with speed and efficiency.
I am grateful for JetBlack's dedication to customer satisfaction. Their prompt response and appropriate action against the driver not only resolved my concerns but also demonstrated their commitment to maintaining high service standards.
I highly recommend JetBlack to anyone in need of reliable transportation services. Their quick response and exceptional customer service set them apart from the rest. I am confident that they will continue to deliver outstanding experiences to their valued clients.
A big thank you to the entire JetBlack team for their swift action and for going above and beyond to provide excellent service. They have definitely earned my trust and respect.
Kudos to JetBlack!
Review provided by Tripadvisor
Apr 16, 2023
Mom and daughter trip to New York - My daughter and I were in New York the 1st week in April. We actually had round trip from the airport to our hotel and from hotel to airport when we left. The service was great our driver met us in the airport when we arrived he was on time waiting for us at baggage claim. He was very professional and personable. The driver that took us back to airport was as well was very professional and helpful with our luggage. He dropped us off right in front of our terminal. I will definitely use this service again if I make it back to New York.
Review provided by Tripadvisor
May 9, 2023
Transportation NYC - This company advertises black vehicles with well dressed drivers. I was taking my 80 yr young mom on her first trip to NYC. I wanted a fun elegant travel to our hotel. ..so when a white Honda showed up with a man in flannel pants a t-shirt, a stroller in his trunk and a dirty car, that was not the experience I had planned for my mom. Our driver was very nice but had a lot of complaining to do....just how you want to start your vacation. The total on my original reservation was $61.26 showed up on my credit card as $101.47. To compare...we asked the hotel about a return drive to LGA....clean car, well dressed driver.....$65 cash.....book wisely my friends. Call your hotel and ask them for a pick up at the airport. This company was extremely disappointing.
Review provided by Tripadvisor