1. Booking Process
   Online Reservation: Customers can conveniently reserve the transfer service through our website, by phone, or via partner platforms such as Viator. During the booking process, passengers provide necessary details like pick-up location, number of passengers, and any special requests.
   Instant Confirmation: After completing the booking, a confirmation email is sent containing all the transfer details, including date, time, driver information, and vehicle specifics.
2. Pre-Arrival Preparation
   Driver Assignment: Our operations team assigns a professional, English-speaking driver who is familiar with the route. The vehicle is prepared and thoroughly cleaned, ensuring it is stocked with complimentary bottled water and Wi-Fi ready.
   Client Notification: The day before the transfer, clients receive a notification confirming the booking, along with the driver’s contact information.
3. Pickup
   Meet & Greet Service: On the day of the transfer, the driver arrives promptly at the agreed-upon pick-up location with a name sign for easy identification.
   Luggage Assistance: The driver helps with luggage and ensures the passengers are comfortably settled in the vehicle.
4. Journey to Delphi
   Comfortable Ride: The transfer is conducted in a premium Mercedes van, equipped with air conditioning and Wi-Fi. Passengers can relax in the spacious vehicle, connect to the Wi-Fi, or enjoy the scenic views along the way.
   Route Highlights: The driver may point out landmarks or share interesting facts about the journey, including notable places en route to Delphi. The journey typically takes around 2 hours and 30 minutes.
5. Drop-Off
   Arrival at Destination: Upon reaching the final destination, the driver ensures a smooth drop-off at the client’s desired location.
   Luggage Assistance: The driver assists with unloading luggage and ensures that everything is in order before leaving.
6. Assistance and Communication:
   Throughout the journey, our drivers and support team are available to assist with any questions or needs.
   In case of any changes or if contact is needed, please send a message through the booking or account.
7. Feedback:
   After the transfer, we encourage leaving a review of the experience. Feedback helps us improve our services and ensure the highest level of customer satisfaction.
   Thank you for choosing us. We are committed to providing a seamless and enjoyable transfer experience.

• Private transportation
• On-board WiFi
• Baggage Assistance
• English-speaking chauffeur with extensive knowledge of the route and destination
• Charge your devices with our 4 USB quick chargers (Type C & Apple)
• Bottled waters
• Mercedes Premium Air-conditioned Minivan
• Meet & Greet Welcome Pickup

• Gratuities

• Special Requests: If you have any special requests or needs, please let us know when booking, and we will do our best to accommodate them.
• We provide assistance to people with movement disability for boarding and alighting from the vehicle. However, it is advisable to inform us in advance if any special arrangements are required.
• For families with younger children, we offer child safety seats upon request.
• Our professional chauffeurs have deep knowledge of the destination’s history, sights, culture and can provide fascinating commentary in fluent English by answering all your questions during the transfer.

For a full refund, cancel at least 24 hours before the scheduled departure time.