The process of picking up passengers for transfer starts with identifying the exact location of the transfer’s commencement, which could be an airport, hotel, train station, or another pre-arranged spot. It is crucial to clearly communicate this information to passengers before their arrival, ensuring they know precisely where to go. The transfer concludes at the location specified by the traveler as the final destination, whether it is a private accommodation address, a business meeting, or a tourist attraction.

To help passengers easily recognize the driver or representative of the transfer company, staff should wear clearly marked identification badges featuring the company logo. Additionally, passengers can be sent a photo of the driver and vehicle, license plate number, and contact information in advance, enabling them to establish communication before arrival. For pick-ups at busy locations like airports, it is beneficial to pre-arrange an exact meeting point, such as a specific exit or near the information desk.

Effective communication is essential, so it is recommended that the transfer company provides passengers with all necessary information via email or SMS prior to arrival. These messages should include detailed instructions on the pick-up process, a description of the person who will pick them up, the exact meeting location, and a contact number for any confusion or delays.

For enhanced passenger safety and comfort, drivers and company representatives can use smartphone apps that allow passengers to track their arrival in real-time. Furthermore, the professional behavior and approachability of the pick-up staff can significantly enhance the passenger experience and create a positive impression of the transfer company.

• Private transportation
• No extra cost for flight delays
• On-board WiFi
• Transfer to desired location
• Airport transfers
• Professional drivers track your flight
• In-vehicle air conditioning
• Meet passengers with welcome board

Providing a reliable and professional transfer service with high quality vehicles, experienced drivers and a high level of professionalism available 24/7/365. High level of comfort and safety: Quality vehicles and experienced drivers contribute to a high level of comfort and safety during the trip. A personalized approach that adapts to the needs of travelers, including door-to-door service.

Availability and responsiveness: Quick responses to passenger inquiries and service availability 24/7/365 increase user trust and satisfaction. Ability to travel to different destinations: Flexibility in choosing destinations, whether within Croatia or across Europe, makes private passenger transport attractive for a wide range of trips.

For a full refund, cancel at least 24 hours before the scheduled departure time.