Reservation:
After booking your private transportation, a confirmation email will be sent to you with all the necessary details, including pickup time, location, and any special instructions. Our team is ready to answer any questions and accommodate specific requests to ensure a seamless experience.

Pre-Trip Coordination:
Before your trip, you will receive a reminder with the driver’s name and contact information for easy communication. We confirm the pickup time and ensure all your preferences are noted, including any stops or additional needs.

Pickup:
Our professional, certified driver will arrive at your location promptly. Whether you’re staying at a hotel, private residence, or resort, we’ll meet you at the designated spot. Your vehicle will be clean, fully air-conditioned, and stocked with cold bottled water for your comfort.

Onboard Experience:
Once onboard, you’ll enjoy a safe, comfortable ride in a fully insured vehicle. Feel free to relax, take photos, or chat with the driver if you’d like to learn about the local area. Wi-Fi or additional amenities may be available depending on your package.

Optional Stops:
If prearranged or requested, your driver can make stops along the way, such as convenience stores, restrooms, or scenic viewpoints, ensuring a stress-free journey tailored to your needs.

Arrival at Destination:
Upon reaching your destination (Chichén Itzá), the driver will assist you with any belongings and ensure you are clear on pickup details for the return trip. You’ll have plenty of time to explore without feeling rushed.

Return Journey:
After your visit, the driver will be ready at the agreed pickup point and time. You’ll once again enjoy the same level of comfort and safety on your way back to your location.

Drop-Off:
At the end of the trip, the driver will safely drop you off at your original location or a different prearranged spot. They will assist with your belongings and ensure everything has been to your satisfaction.

With every step, we prioritize punctuality, safety, and your overall satisfaction, making this private transportation service a seamless and enjoyable experience.

• Private transportation
• Bottled water
• Unlimited Km/gasoline for first 8 hours
• In-vehicle air conditioning
• Fully insured vehicle

• Admission tickets of Chichen Itza
• toll route
• Lunch
• Parking fees

Experience luxury and ease with our private transportation services! Benefit from door-to-door service, climate-controlled vehicles, skilled drivers, and a schedule tailored to your needs. Ideal for families, couples, or groups, our service provides exclusive access and stress-free travel. Stay hydrated with complimentary bottled water and enjoy optional stops to personalize your journey. Save time, avoid crowds, and enjoy unparalleled convenience. Whether exploring Chichén Itzá, Tulum, or other destinations, we promise a seamless, high-quality experience. Reserve now for an unforgettable, stress-free adventure!

For a full refund, cancel at least 24 hours before the scheduled departure time.