Wonderful tour - The walk is wonderful, but the path has many curves, so if the visitor feels nausea in these conditions, it is good to use some medication to make the journey by car. The landscape is very beautiful, but also very full, in addition to being quite cold.

Thank you. - Good afternoon. I come through this to leave my thanks for the tours that we did with the accessory vcs, to thank the supports via online, the drivers and guides Mainly the Guide of Today LAURA that was wonderful with everyone, very attentive in every detail, told us several stories during the journey, it made total difference from the others. Today's Tour was enriching. Gratitude team #BoraProChile. 🙏🏽

Amazing tour, Guide with interesting information! - Amazing the landscape to see snow mountains all the way and really a spectacle of nature. We had complete experience with the Guide Tomás who passed us knowledge and experience on the mountains, wonderful place, he also prepared us a picnic. Thank you very much!

Unforgettable moments - All the tours we took with Smart Tours were wonderful. We went to Portillo, panoramic views of the Algarrobo, Isla Negra and Undurrada mountain ranges. I recommend everyone.

Excellent experience - Munik from smart tour was super attentive from the beginning of the contract, even before we finalized the packages. The fact that she is Brazilian gave me security. She met with us on the first day, gave us all the support we needed and, on the last day, at the last minute, she managed to help us with getting to the airport. All tours were very well organized in terms of itinerary and schedules. I recommend!

Great!. With to have just one more activity in the way back, maybe a different tasting wine to avoid mentally Santiago - All about the man who was the guide in this trip, so fun, well educated, great English with a charm accent, We drove to tasting wine vineyard, we had a great time and pictures, then the Inca Lake, a breathtaking, then we visit some llamas friends wich was something something, then th traffic back to Santiago hotels, Parquearaco mall, food plaza and restorantes.

Portillo with Smart Tour - Magnificent tour, every tour I took with Smart was exceptional. Portillo was recommended by the agency itself and I simply loved it. They took great care to offer vegetarian food options at Picnic. I was very well taken care of from the beginning, and I received all the help I needed when visiting Chile for the first time. I recommend Smart Tour, and I want to return next time!!!

Reasonable - The place is really beautiful to take pictures, the photos look wonderful, but really not worth it, the trip is super long and exhausting, there is nothing to do there but to take pictures, it is extremely cold, we can not even stand 1h, we take pictures and we go back to the bus. Very long journey, very cold and much wind with sand/land, impossible to go without glasses. We spent more time on the bus than we really did on a ride. There is no need to rent clothes or waterproof boots, it is throwing money out. Picnic after the tour is nice.

Disappointing, not worth the money - The main problem with this trip was poor communication. My partner and I do not speak Spanish well, but the tour company did not inform us that the Guide, Fernando, does not speak any English. This made it very frustrating, it was difficult to get information from him. We arrived at the tour wearing fleeces and jeans, but then the Guide told us that we needed to rent additional clothes for the colder temperatures at the top. This was false as we got upstairs and the temperatures were very mild. It bothered us to spend 30,000 pesos on unnecessary winter clothes. The views from the top were beautiful but we only had 1 hour there. I was hoping to have a more memorable experience up there, maybe a walking route or some kind of presentation. Lunch consisted simply of bread sticks and cheese chips. If I'd known this was what we'd be served, I'd have made myself a more substantial packed lunch. Overall, the trip did not impress me. I would advise others to rent a car and drive themselves to the lake instead of through a Trips company. To finish on a positive note, the music playlist during the trip was really good. ----------- The main problem with this trip was the poor communication. My partner and I don't speak Spanish well, but we were not informed by the tour company that the guide, Fernando, does not speak any English. This made it very frustrating, it was hard to pick up any information from him. We arrived for the tour wearing fleeces and jeans, but later the guide told us that we needed to rent additional clothes for the colder temperatures at the top. This was false, as we arrived at the top and the temperatures were very mild. We were annoyed that we spent 30,000 pesos for unnecessary winter clothes. The views at the top were beautiful, but we had only 1 hour up there. I had hoped to have a more memorable experience up there, maybe a walking route or some kind of presentation. The lunch was just a few breadsticks and potato chips with cheese. If I'd known this is what we'd be served, I'd have prepared a more substantial packed lunch for myself. Overall, I was unimpressed by the trip. I would advise others to just hire a car and drive themselves to the lake instead of doing it through a tour company. To end on a positive note, the music playlist on the journey was really good.

Bad experience. What was cheap was expensive. - I do not recommend this agency. We took two tours in July 2023, one to Farellones and one to Portillo. The bad impression started when we went to the agency to pick up our welcome kits. The agency was messy, the kits weren't ready and there were several items missing. They said they would deliver the missing items to where we were staying. And guess what??? They didn't deliver anything. Regarding the tour to Farellones, we can only highlight as a positive point the guide Munik and the driver who were excellent. The Van was very uncomfortable, cramped and crowded. Horrible indeed. On Portillo's tour things were even worse. The guide was a freelancer (not from the agency) and the driver had never done the route! We stopped at a terrible place to rent snow gear. The service was terrible, the clothes were disgusting and on top of that they didn't have glasses for everyone. And to top it all off, amazingly: the guide asked everyone on the tour for a tip!!! I had never seen this before. This agency is regrettable.