Fun - Great experience, we had fun. People were nice, sea lions were there. We recommend this tour. Tha k you.

As good as advertised - Staff were amazing and made it an incredible experience. Would definitely recommend. Close to cruise dock.

Everything went very well - It was great! Just do it! The crew is resourceful and making sure that everything goes well. And about the sea lions, they are cute and playful.

So much fun, but missing one. - The staff is terrific and they are all courteous, knowledgeable, and fun. They were a critical part of the great success of this adventure. Unfortunately, we didn’t not read a warning that size/weight mattered and one of our party was not able to go (even on the boat) because of his size. Very disappointing. A warning should have been posted in the excursion description.

Very Unprofessional and Inconsiderate - Cancelled WITHOUT Full Refund - I would not recommend booking with this company. We booked months in advance and had been in communication with the regularly, right up until the day of the excursion. The day before, they informed us that the winds were going to pick up in the afternoon, so we needed to get there early to go out in the morning (our excursion was from 8am-10am). We made arrangements for a taxi and were on our way when they texted us that they were cancelling because of weather conditions. A few things about this: 1. It was 90 degrees, sunny and hardly any wind at the time were were supposed to go. Yes, it picked up later in the day as they originally said, however, the winds were basically non-existent until about 11am, well after when we would have returned. See the pictures attached that show the exact conditions. 2. When they cancelled, they told us that all other tours for that day were being cancelled by all such providers because of the weather conditions. We reached out to others later, and that was true, HOWEVER, our tour was a 8am. When we were getting off the ship at 7:30am, we saw numerous small boats departing. We also saw these come back around 10am, when we would have been returning. We found another tour to take us out so see the sea lions (on land). While there, we saw a group on such a tour that was snorkeling with them, like we were supposed to do on our original tour. 3. They kept making excuses and sending charts for future weather, etc. I kept demanding a refund, and when they did, they only refunded me what they received. I paid for 6 via PayPal, and rather then sending a refund, they sent it back as a payment, so I was hit for PayPal fees. When I brought this to their attention, I was told they they do not give a full refund to cover the fees. I have initiated a claim with PayPal because of this. Bottom line, there seems to be a lot of good review for this company, but everyone in our group believed that they simply were being lazy this day and came up with a bunch of excuses not to take us. Additionally, they did not handle the cancellation, communication and refund in a professional manner at all. There is another company down the road that has great reviews and I wish I had reached out to them instead. By the time I got a hold of them, they were not doing any more that day.