Mar 21, 2024
Highlight of our trip - Amazing trip with amazing guides! This was the highlight of our trip to the area. After the briefing about snorkeling and caring for the reef we went out on a quick 5 min boat ride to the reef. We snorkeled for about an hour and saw endless tropical fish and coral along with a sea turtle, eagle ray, yellow stingray, barracuda, moray eel, and so much more! Obviously we got lucky and Iâm not sure everyone will see that much. The guides were fun and knowledgeable.
After snorkeling we put in our orders for tacos then went back to the main location where we started across the street from the beach where the boat is located. Then they did an education and tasting of tequila. We donât drink, so this wasnât entertaining or interesting to us at all, but the others in the group seemed to like it. Then we got tacos that were just ok, but still fun to sit on a balcony overlooking the ocean to eat. While eating, the photographer (Mario - our favorite) came to show us the pictures from snorkeling on his iPad. The pictures were amazing and we spent the $1050 pesos for him to send them to our phones.
Pro tip, after tacos we had almost two hours of wait time until our van came. We rented a moped from the shop Nextdoor for $25 and explored this amazing town.
Review provided by Viator
Jan 28, 2024
Best experience! - Such a fun day! There was a guide in the water with you to show the cool stuff, everyone was super kind, and we had the best time. These guys will treat you well!
Review provided by Viator
Dec 12, 2023
Great tour guides!... - Great tour guides! MiguelAngel (Mike) was great from start to finish always making sure we knew what to expect and where to go. His tequila knowledge is great as well :) Thanks for an awesome excursion!
Review provided by Viator
Sep 19, 2023
Great trip! - Loved the tour so much. Loved how they care about the reef and keeping it safe. Guides were fantastic!
Review provided by Viator
Jun 21, 2023
Great vibes - Itâs a very fun activity to do. They will bring you to a boat and take you to the reef. It took me a few minutes to get to used to it since I havenât snorkeled before but once I got the hang of it, it was beautiful! You canât take your phone in the water but they will take pictures and offer it to you for $. The lunch part will be after snorkeling even if you choose the afternoon slot so you will have âlunchâ at around 4pm. It was tacos on the beach and they were delicious. Great vibes.
Review provided by Viator
Jun 19, 2023
Great trip and nice lunch/shopping afterward! - We had a wonderful afternoon trip. Our guide pointed out several interesting things in the reef that we would have overlooked with out him. The tacos afterward were delicious and we ate on a deck overlooking the sea. Beautiful!
Review provided by Viator
Sep 19, 2024
No sunscreen allowed-bring rash guards - First need to note that you can't wear sunscreen and they make you wash anything off that you might already be wearing. Since my girls burn easily we ended up spending $75 USD on trash guard shirts. Which is good because they did have their legs and bum burned and that was less out of the water.
The snorkeling was a lot of fun for my husband and I. If you're not used to swimming then it can be very tiring. Our daughters didn't care for it at all since they were constantly moving for the entire hour in the water.
The tacos were good but since I'm gluten free there wasn't anything I could have. My family did enjoy them though.
The tequila tasting was fun and there was no pressure to buy.
We checked out the town but the guides did warn us not to buy from most of the vendors. We bought stuff from the grocery store and one the suggested vendors. We also had ice cream at Aldo's which was divine and gluten free for me. I think the 2.5hr of shopping was a little bit long and we were exhausted by the time our ride got there.
We enjoyed it and if the details is timing were more clear then maybe we would have been better prepared.
Review provided by Viator
Apr 6, 2024
Good trip - Pick up from moon palace was 8am, Travelled to Puerto Maleres, snorkelling for just over an hour, tequila tasting, tacos for lunch and then hour to visit shops. Back at hotel for 3pm. Good trip.
Review provided by Viator
Dec 30, 2024
Local tour operator totally screwed up! - This tour was a disaster for us. Not the tour itself because we never actually went on the tour. We had email confirmations from Viator and the local tour operator and we even had our electronic tickets for this snorkeling adventure in Puerto Morales. But the local tour operator booked us on a completely different tour (to Tulum ruins and cenotes) which we were not interested in. They admitted to their mistake and refunded our money. But we were deeply disappointed.
We've booked many times with Viator for many different countries and never had a problem. But this was a HUGE problem. 7 of us were very upset, especially the 10 and 12 year old kids.
Review provided by Viator
Jun 29, 2023
Bad services. Everyone asking Tip tip! - What a bad service! The people here are likely want to take all of your money. Firstly the driver picked up us at 8:50, then asking for the tip directly in the car. When we reached the destination, the assistant guide us some thing before snorkeling. Remember guide, they DO NOT allow us bring the camera or phone during snorkeling. But during snorkeling, the tour guide has the camera and took photos for us, then he charged $49 for all photos. I said no for this charge! Other than that, before going to snorkeling, we need to lock our stuffs in the drawer. The assistant gave us the lock and requested 200 pesos for deposit. We were alright for that. However, when we returned the lock back and took back the deposit, the tour guide keep holding our money and asked: "how much will you tip for me today?". Wth is this service? We are only tip for the service which we are satisfied, not forcing to tip then. The snorkeling was so so, not much corals and fishes. The lunch included but just 3 small tacos, not enough for a lunch. We had to go to the super store near by to buy more things to eat. When we returned back, the driver asked for tip again đ Never recommend!
Review provided by Viator