Jan 14, 2025
thanks Kay tours - we did 4 private tours with Kay, mayan jungle, Tulum, chichen itza and Coba...All was amazing, the guides were friendly and knowledgeable, all done at our own pace (with two kids of 6 and 7) with great places to stop for lunch as well. Can´t fault it, thanks guys for the experience
Review provided by Tripadvisor
Jan 11, 2025
Amazing guides! - Paco and Jessie are an A Team! I will cherish their amazing friendship forever. Easiest people to connect with. Hugs guys!
Review provided by Tripadvisor
Jan 5, 2025
Best Guide/Best Tour - Our guide was Jane and she was fantastic -we had a wonderful day and she was just so much fun; she even took a video for us. Each stop had stories to go along with them. Don't miss this tour, especially with her!
Review provided by Tripadvisor
Jan 1, 2025
Great customer service - While we had to cancel this excursion at the last minute due to a medical emergency we did not get to experience it, but were able to cancel without penalty. The communication was very responsive and made a difficult lesson complicated. I would definitely book tours with this company in the future
Review provided by Tripadvisor
Sep 18, 2024
Great personalized service - Helios was out your guide and he picked us up right on time at our hotel. He thought of everything. He had cool drinks and snorkel gear in the car. The seats were covered in this new car so we didn’t need to worry about we breathing suits. He was very kind and had lots of information on the route the cenotes, Mexico and the Mayan people. Helios coordinated the trip with other tour guides and we had the first cenote all to ourselves.
Helios stayed with us throughout our tour and made sure we had a personalized experience. The Mayan lunch was amazing and again we were there all by ourselves. Helios did an amazing job of planning everything out and allowed us to help guide out time and schedule. One of the best tours we have been on.
Review provided by Tripadvisor
Sep 11, 2024
Flawless experience again! - Another home run for this group again. Fernanda was excellent with communication and clarity the whole way through leading up to our private hotel pickup where Carlos (Driver) and Mau (Guide) personally greeted us as we approached the vehicle. Clean and air conditioned van, stocked cooler, and super welcoming presence to jump start the full day tour. Arrival in Akumal to meet up with Ruben (excellent guide) for the turtle swim where we were the first group to experience the site before the other groups joined in the dozens. The following Jungle ATV tour was also well organized and an excellent first time experience. Our 4-person, two couple group then visited four cenotes within the Mayan jungle all offering different experiences (bat cave, 3-5 meter cliff jumps, three zip lines, and a short canoe paddle). Our 4-person group happened to be the ONLY group today (Sept 2024) for this 2-hour excursion which made for an awesome experience having the jungle and cenotes just to ourselves. Mau was a very engaging guide throughout, but especially good in his role as the cenote portion required walks in between and direct interaction within the cenotes themselves. He was patient, very knowledgable, and really did make the experience overall feel very personal and genuine. Lastly, Carlos and Mau took us into Tulum for a delicious seaside lunch where we enjoyed further conversation and excellent food/ service.
Fernanda, Carlos and Mau, muchas gracias for a spectacular experience!
Review provided by Tripadvisor
Aug 19, 2024
Fun and interesting tour - Awesome tour to a beautiful Cenote park. Mauricio was fantastic and took great care of us. He did an awesome job with his Go Pro to get us some great pictures/videos of all the diving, zip lines, etc. This is a great tour to do even in summer, since even though it's hot and humid in the jungle, the cenotes are nice and cool, so you never feel the heat too much.
Review provided by Tripadvisor
Jun 29, 2024
Secret Cenote - Angel is so smart and had great stories. Team made sure to keep us updated as far as the bad weather goes. We saw the most beautiful cave. Picked up on time and super reliable.
Review provided by Tripadvisor
May 26, 2024
Fantastic Tour! - All 3 cenotes were amazing, each beautiful and unique. Our tour guide Helios timed each visit so that they were private or had few people, but we also came during the low season. Helios is very friendly, knowledgeable about the area, and paced the tour well.
The zip lines were fun and the lunch was delicious, great tour overall!
Review provided by Tripadvisor
May 21, 2024
Awesome experience with friendly and professional Tour Guide! - Me and my wife had an amazing time with our Private Tour Guide! It was a great experience visiting and swimming at the 3 cenotes! Our Tour Guide was extremely helpful, knowledgeable and catered to our needs!
Review provided by Tripadvisor