Dec 24, 2024
Fun guides, beautiful time! - Very cool experience snorkeling, first time ever going and the guides were so helpful and patient. They took their time to show us where we could see lobsters, barracuda, and lots of other sea life! You can tell they genuinely enjoy and care about their work. No sunscreen is allowed so keep that in mind. Also we went over the allotted time when you factor in transportation so just keep in mind if you have dinner plans it will be about 5 hours, not 3. Would definitely recommend and do again!!
Review provided by Viator
Oct 5, 2024
Breathtaking views - Amazing tour guides and an amazing experience. Definitely would recommend this excursion. Nice amount of time out in the ocean.
Review provided by Viator
Sep 20, 2024
Great experience - bring a rash guard - Absolutely loved our snorkeling excursion! Kevin and Otto were amazing! Very friendly, took us to some awesome places. We saw so many fish!
Just a note: BRING A RASH GUARD! They don’t allow any sunscreen because it’s a protected reef. They do have rash guards to purchase, but would save money if you brought your own.
Review provided by Viator
Jul 28, 2024
We saw a turtle - We saw a turtle, Bermuda, damselfish, angelfish and many more amongst the coral reef.
The tour guides were great, explaining how to use the equipment, how to take care of the reef and helping us along where needed. We had water on the boat, useful to wash away the taste of all the salty water i accidentally drunk going through waves with just a snorkel.
We came back and had a lovely lunch by the beach, then had time for shopping on the coach trip back to the hotel.
The whole family had a great day working at our own pace and doing as much snorkelling as we wanted. Even after the tax this was a cheap day out.
Make sure to put plenty of reef safe suncream on your rear side, or to wear shorts, as feeling a little burnt in the evening afterwards.
Review provided by Tripadvisor
Aug 10, 2024
You wont find a more beautiful place to snorkel. Beware sunburn! - We have taken other snorkeling trips, and usually they range from meh (nothing but grass) to... pretty good. But this trip brought us to a protected reef sanctuary, and it was stunningly beautiful in all directions. We saw a variety of wildlife and got right up close to pufferfish, rays (friendly) sharks and thousands of fish.
A lot of the notes on Viator say "morning meal" or "lunch" but our trip didnt start until 2:00 so food after was more like a snack-sized dinner. Three (yummy) small tacos, no drinks. Also in between was a tequila tasting. Some people may feel uncomfortable if they don't drink or like its a sales pitch... which it is. Fortunately I was looking to bring some good tequila home and this was great tequila and they didnt pressure hard.
One more major warning! Its a protected reef and they take this very seriously. The notes on Viator say reef-safe sunscreen is allowed BUT IT IS NOT. Wear a sleeved shirt and maybe a hat because youll burn out there with no sunscreen.
Review provided by Viator
Jul 30, 2024
a really fun and amazing day the guys there were all vary friendly went that extra mile what more can I say other then a - a really fun and amazing day the guys there were all vary friendly went that extra mile. I had difficulty with swimming against the tide and they very quickly got to me and assisted me so I could concentrate more on the beautiful reef and sea live. So will do this again. BTW the tequila was out of this world.
Review provided by Tripadvisor
Dec 12, 2024
Disappointed - I give a 5 stars to the driver...but the attraction Was so’so..it was raining and windy undercurrant strong...so,difficult to swim.and few coral and few fish.we were supposed to make two stops’ but we made only one.However the personnel Was very kind and polite. The tequila and lunch Was excellent. It was nothing like the picture of the reef coral you annonce.
But your orangisation is good.
Review provided by Viator
Dec 7, 2024
Big Joke, just quick making money on people. - Nothing special, just a quick run, big chatting regarding the protection of the coral 🪸, , which is fair.You are not allowed to take absolutely nothing with you, no camera, no watershoes, nothing.
They will try to sell you the pictures for a exaggerating price, probably same as wedding pictures,
If I know before I will never done it.
Is someone other snorkeling tours much much better, no rush, plenty of time for swimming, can do your own pictures, not insisting so much of buying them one's if you don't are interested.
Next day I actually done a different tour in Cozumel, best snorkeling tour I done it in Mexic.
Tequila tasting is a joke. You taste something and when you get home and open the bottle which you buy it is totally different with what you drink at the place. I am a spirit drinker, I drink whisky and coniac all the time.The price is almost double for what you find in the shop.
Review provided by Viator
Oct 28, 2024
Terrible experience. - Terrible experience for me and my spouse. We were only 2 guests with Kevin. Very windy and far too many waves that make it difficult to swim and see the reefs. We were more busy avoiding deflecting with the current and checking our position than enjoying the moment. The reefs are mostly brown in colour. It was seen that small common fish, which are also visible from the beach near the shore. Nothing unusual. We returned to the coast after about 35 minutes because there was current and waves. Nothing to do with the snorkeling touted on the site. The reefs where we were directed (not far from the shore), are unfortunately in decay.
The event should have been postponed or cancelled but nothing was done, knowing the conditions on site. And if the whole reef in Puerto Morelos looks like what we saw, you won't miss anything.
A lot of insistence from the employees, despite the very bad experience at sea , to receive tips. At each stage, tips are requested verbally or posted on signs. Employees apparently follow the instructions of their superiors. It would be better to charge a higher price for activities and pay their employees better!?
In May 2024, we saw more underwater life in Akumal , opposite our hotel , including turtles , rays and several species of fish, several times.
Don't waste your time and money. If you want to go snorkeling, there are definitely more beautiful places to go.
Employees are just doing their job, but they should have more flexibility (postponement, cancellation) to maximize the experience. Because definitely, I wouldn't recommend this company to anyone for snorkeling.
Review provided by Tripadvisor
Jul 22, 2024
Don’t do it - terrible! - Van arrived 20 minutes late. Told us they would only wait five minutes for us but made us wait over 20 minutes at two additional stops and it took longer to get there than we spent in the ocean. Also, we were told it started at 9 o’clock and it didn’t start till after 10 o’clock. We were told we would be in the ocean for one hour to one hour and 20 minutes and we were in the ocean for only 45 minutes. Reef was nothing like the pictures they show you. The reefs in Belize and Hawaii are amazing but this one was dreary. and staff spent more time talking than guiding us. They then harassed us for a tip at the end. Not worth the money!
Review provided by Viator