Sep 22, 2024
Highly recommended tour. Think outside of Carnival tours and go with this one. - This was an awesome tour with the Sexy Family group. Jesus our tour guide was awesome. He definitely went beyond being a tour guide helping out with bags and spirits. We really enjoyed visiting all the sights. The people in this city were so nice and helpful.
Review provided by Tripadvisor
Jun 20, 2024
Book with Marysol Tours, you won't be disappointed! - My family and I have been using Marysol Tours since our first trip to Puerto Plata in 2013. We have done many of the tours Marysol offers. This time, we did Paradise Island, the City Tour, and for the first time the half day dune buggy tour. As always, all were a WONDERFUL experience. Francisco has always helped me to make the best experience for my family. Paradise Island is a long trip, but so worth it. It is a wonderful day of sand, sea, and snorkeling. And the buffet lunch at the end is delicious! Puerto Plata City Tour gives you an in depth look at the city and their culture. We have done it multiple times and always learn something new! And we had a blast on the dune buggy tour! But be prepared for that one, bring along old clothes and shoes and masks that you won't care about getting dirty.
We had planned to do the dune buggy tour in the morning and city tour in the afternoon. By the time we got back from the dune buggies, we needed to clean up to leave on the city tour. With our party of six and only two bathrooms, we were not going to make our pick up time for the city tour. But I reached out to Francisco, and he was more than happy to accommodate us and move the City Tour to the next morning. He is a great communicator and has always taken good care of us.
And on the City Tour, Ricardo had a brand new van to drive us around. It is very comfortable and the air conditioning works great. And Jesus gave us a great tour. We have met both of them on previous trips. It is fun when they come to pick us up to see familiar smiling faces. This is a great tour company, and I give them 10 stars!
Review provided by Tripadvisor
Apr 19, 2024
Great value for a family excursion - Our itinerary changed last second and we were able to schedule on a days notice and Fabio was a great guide. Showed us around the town and explained about their history. It was a cost effective way to see things
Review provided by Tripadvisor
Apr 3, 2024
Great excursion and top notch guide - We did the city/beach tour today while in port from Liberty of the Seas. Our tour guide Fabio was amazing! Easy to fine him once we left the port. We went to rum tasting, chocolate tour, local lunch and beach. Fabio was very friendly and knowledgeable. We were a group of 6- 4 adults and two kids ages 7 and 11. This was a much better excursion than being stuck on a big tour with a hug bus!
Review provided by Tripadvisor
Mar 26, 2024
Our trip - We got a fantastic driver he knows his Island because we speak Spanish it was easier to communicate he took us to part for regular people live not the touristic route we ate local food that was delicious
Review provided by Viator
Mar 5, 2024
Outstanding Tour - Really enjoyed our morning with Jesus and Ricardo. Very informative as we drove around, and the tour included many stops and site visits that other tours did not list in their materials. Highly recommend this group and tour if you are cruising to the Dominican Republic.
Review provided by Tripadvisor
Feb 20, 2024
Fun and exciting Puerto Plata city tour! - I highly recommend this tour! Ricardo and Jesus were stellar tour guides. From pickup to drop off, they were kind, knowledgeable and fun! Great for families with young children, even with the rum and tobacco tour, there was something to learn about the Dominican people.
Review provided by Tripadvisor
Mar 9, 2024
Great day trip for info - Very nice tour with Marysol. Jesus was our guide. The tour was informative and fun. We liked the rum distillery, amber museum and the chocolate factory was great. Really liked the hot chocolate at the chocolate factory and bought a bag as well as some rum. I was under the impression that we were going to a cigar factory when in fact it was a part of the amber museum tour. I wish I would have known because they allowed me to try a cigar which I really liked and would have bought a box but I thought that was a sample of the upcoming factory.
Review provided by Tripadvisor
May 12, 2024
Great experience in Puerto Plata - Puerto Plata is a captivating destination for travelers seeking a blend of history and adventure. The city center offers a rich historic atmosphere that was enjoyable AND INSTAGRAM WORTHY!!!
Review provided by Tripadvisor
Apr 24, 2024
Terrible Experience - I’m not sure why there are so many good reviews of this company, but my experience was terrible. It felt like a bait and switch.
I booked a private 27 Waterfalls tour and confirmed it the night before. When we met the guide in the morning, I was told that the 27 Waterfalls Park was closed and we would have to do a different tour or get a refund.
I found it a bit odd that they said the park was closed, but at the port, there were still tickets to the park being sold.
I was told that they offer an atv through the jungle to a beach or take a city tour. I asked if it would be a private tour as well, and I was told it would be. I was told it would cost more money.
Unfortunately, I chose the ATV tour. This was the worst ATV tour ever. It was not private and it was so excruciatingly slow. The ‘jungle’ was actually just cow fields and I got covered in cow poop.
They took us to some random shacks in the ‘jungle’ where people tried to pressure us to buy overpriced junk for about a half an hour. Then we rode on, through more cow poop to a terrible, dirty little beach where we stayed for about ten minutes.
To add insult to injury, some lady from the group slammed into me as I was getting off my atv and I fell. It was not safe, not enjoyable and nothing like I was told.
Beware when you book. You may not get what you paid for.
Review provided by Tripadvisor