Underground River Tour by Lagum Adventure - Booking the tour was a breeze, thanks to Lagum Adventure's efficient and friendly customer service. They promptly responded to inquiries and ensured a seamless reservation process. Upon arrival, we were greeted by our knowledgeable guide who provided us with a comprehensive overview of what to expect during the tour. Entering the underground river was like stepping into another world. As we glided through the caverns on a paddle boat, we were mesmerized by the sheer beauty and magnificence of the limestone formations. As we emerged from the cave, we were filled with a sense of awe and wonder at the marvels we had witnessed underground. The Lagum Adventure Philippines Private Underground River Tour exceeded all expectations, delivering an unforgettable experience that will remain etched in our memories for years to come.

Natures Wonder Undeground River - we decided on the last minute to book this tour. it is surely one of the most interesting caves weve been, try the local delicacy tamilok! thanks team!

Amazing experience - You don't want to miss this when you're in Puerto princessa. I went there with my family. Amazing experience. Well organized by El Nido Adventure Tours

Well organised tour - The underground river is stunning! The tour was well organised in all the transfers. After the tour we requested to be taken to El Nido so there is also the possibility to be dropped off there. Very convenient.

Good tour, but a couple of issues - The UR tour and tour guide were fantastic. Because we chose the El Nido to PPS option, the trip began with a shared van transfer from El Nido to a transfer point where we joined the group coming from Puerto Princesa. That first portion of the trip was very uncomfortable, with 16 people packed into a 15 passenger van, as the driver randomly picked up folks on the highway looking for a ride. This also made us late to the transfer area to join the other group for the last leg to the underground river. The only other complaint was that when booking, the online portal allowed you to select dietary requirements, giving the impression that they could be accommodated; however, the buffet lunch restaurant and tour guide had no knowledge of what was selected at booking, nor any seeming ability to accommodate it. Aside from those two things, we really enjoyed the tour.

Rowdy fellow passengers - The tour is great but the fellow passengers were the problem. Went with rowdy hispanic foreigners and end up paying extra to change to private transport. They were rude towards my family of 4 (wife, son, mother-in-law), talked in a loud manner, play hispanic songs loudly in their portable speakers, and occupied the seats meant for the elderly and disabled. Our trip were supposed to go straight to El Nido from Sabang, but the group have to return back to PPS as their luggage were still in their hotel. There were 8 of them and 4 of us, with our luggage occupying the space behind and no space for their luggage. The agency involved should cut down the number of passenger to 8 instead of 12 for such arrangement (PPS-Sabang-El NIdo) considering the luggage of each passengers.

Super unprofessional - Super unprofessional! First, we were told that they couldn't drop us 20 km away from the route (which is fine) to El Nido, but on the day of the tour, we went 30 km away from the route to pick up guests. And we have been requested to wake up half an hour earlier because of this. But the real problem was that they didn't get us on a bus to El Nido at all. They dropped us in the middle of nowhere and left us to arrange our transportation. After many messages, a lady told us that they could drive us if we waited for 2-3 hours for her husband. We had a boat to catch and we paid another company which luckily had 1.5 free seats for both of us). They told us they would give us part of the money back but they didn't.

Beware - Our Dec 24 Underground River Tour was cancelled due to weather conditions. We were offered the Honda Bay tour with a promised refund of the cost difference which we did. As of today after multiple follow-ups via WhatsApp, we haven't received any refund nor any response/communication about the refund. I wouldn't trust this company again. Please beware.

The worst experience ever - We took the tour to the underground rivers of Puerto Princesa, starting from El Nido (and also returning to Nido). The tour was truly a disaster by any standard, and I wouldn't recommend Lagum Adventures even to a person I dislike. They picked us up at the hotel at 4:30am, the driver stopped a few minutes after leaving at a place, started vomiting outside the truck and another person got in to replace him as driver for the rest of the trip. After several hours of travel, we received a message by WhatsApp from the person who was going to be the tour guide asking us if we were at Salvation Point (we didn't even know what that place was), when we passed the location they told us that we had missed it. We spoke to the driver, who was not even aware of where we were going and he missed the address, contacted the guide by phone and left us in the middle of the route waiting, saying that someone was going to pass us by. search in 10 minutes. At this point we continued talking with the guide and another person from the company who did not give us information about what was happening with our tour and if we were going to be able to do it. After 40 minutes, a van picked us up and took us to the port where the underground river tour departs, where the "guide" was waiting for us. The "guide" (Ara) did absolutely nothing during the entire tour, she didn't even come on the boat with us, she just wanted to take photos of us with her phone, which we later realized was because they sold them to us at the end of the tour. Even in the underground river it did not come, and the explanation of what we saw was a recorded audio guide. In short, she did not fulfill any function. After finishing the ride, they asked us where we were going (I didn't even know we were going back to El Nido). They made us get into a van that left us at Salvation Point, telling us that another vehicle would pick us up there. We waited an hour. The next vehicle told us that it would take us to El Nido, after many hours of travel we arrived at the outskirts of the city and it told us that it could not enter the town and we had to get off and take a tricycle (paying for it on our own) . We finally arrived in the city after 9 at night. The worst experience of the entire trip to the Philippines.

Scammers tour - These guys are scammers. I ordered private van for 7.500 php + tour for 6.000 php. At the site they said that i can start at 8am, i get private van with additional space for the legs. In fact: 1) They didn't have any information at the site that when you order private van for 7.500 php, you need to pay the full price for the tour also 6.000 php. But in the tour price the transfer also included, so just logically when you order private van for separate price, the tour must be cheaper, because you don't use the transfer. 2) after i pay for the tour, i was told that i can't go at 8am, the maximum time is 6am, also they can't pick up me from the hotel, only from the center of the city, and there i must come by myself with my baggages, is this called a private van??? 3) i came with the baggages to the centre of the city, but the driver was late for 45 MINUTES!!! And while i was waiting the driver didn't answer the phone, and no any excuses for the being late. 4) Instead of van, i got sedan class. When i asked, wtf? They said that you was going only 2 people that's why car is small, but i pay 7500 php for the private van and they gave me the cheaper car!!! 5) And the last one, when i said to the manager that the service was not reasonable for the price i pay, and they should do a partial refund. He said that he need to talk to the boss first, and still not any answer. So these guys are totally scammers, don't use their services if you don't want to be nervous and pay more then the service cost.