Aug 21, 2024
Amazing adventure! - Wow! What can I say? We had such a wonderful time. This was such a great trip. My mom and I were greatly taken care of! Maui, Ruben, Yobani, and all the staff made us feel welcomed, comfortable and safe! Thank you so much! I will refer all of my friends and colleagues here! We can’t wait to book for next time! Thank you!!!!!
Review provided by Tripadvisor
Aug 11, 2024
Highly recommend - Amazing tour, great service by Daniel, Jaja, Fideo and Martin. Exclusive location, best snorkeling I've done. Don't bother bringing a camera. The two professional photographers get great shots at a good value.
Review provided by Tripadvisor
Apr 27, 2024
Once in a lifetime experience - My husband and I went out on this excursion for my birthday and it was the experience of a lifetime. The ride there was rocky but it was evident that our captain Felix aka Happy was very skilled and was able to take the best route to get us there safely and quickly.
Once I jumped in the water I immediately got scared to swim the 100 meters into the cave but our tour guide Moses was kind enough to help me with reassuring words and a little help so have this once in a lifetime experience.
Oh I forgot to mention we saw humpback whales!! They were so amenable to let us stop and whale watch, how cool.
I am thankful for Moses, Felix, Greta & Yaya for helping me have the best birthday!
Review provided by Tripadvisor
Mar 28, 2024
Hidden Beach Discovery - Amazing Experience! - My experience with Puerto Vallarta Adventures on the Hidden Beach Discovery tour was fantastic! Our boat captain was not only skilled but also made the journey smooth and enjoyable—I didn't experience any seasickness, which is rare for me. The snorkeling was only okay, but the highlight was definitely the hidden beach. It was like stepping into a paradise! The tour overall was well-organized, and I would highly recommend it to anyone visiting Puerto Vallarta.
Additionally, I must mention that we encountered an issue on our end, and I must say customer service was excellent to deal with. Their professionalism and promptness in resolving the issue were commendable.
Review provided by Tripadvisor
Feb 20, 2024
Must go experience! - This was one of the coolest excursions we’ve ever done. Everyone that was a part of the Vallarta Adventures crew was incredible. The hidden beach was absolutely beautiful and I am so grateful that we all did it.
Review provided by Tripadvisor
Feb 14, 2024
Very cool location - exactly like the picture! - This was such an interesting tour. Swimming through the opening to get inside the island was a little unnerving just because of the waves & current, but it was so neat to be "inside" of it once we got there. We were only allowed 30 minutes inside, but that was plenty of time to take it all in and get pictures. After that, we went around the islands and saw all kinds of birds and the formations on the islands. We stopped to snorkel, and then had snacks and water on the boat.
Some tips for this trip: If you need sunscreen, use the reef-safe kind and put it on at the port. It has to dry before you get to the island. Don't take water shoes; you can't wear them inside the island. Don't waste room taking towels; they provide them on the boat. If there is any chance of motion sickness, take something or wear a patch. I highly recommend a waterproof pouch to take your phone. But that's all you can take inside with you. You do have to wear a life jacket and a helmet.
Review provided by Tripadvisor
Jun 23, 2024
Marieta Islands - The attention and kindness of all the collaborators was impeccable. I only consider that the tour is not really what is stated on the official website. Since there are pictures where you see people on the islands.
We took this excursion because we were there and it didn't happen.
Review provided by Tripadvisor
Feb 26, 2024
Disappointing experience! - Disappointing experience and very misleading information when you book.
When I approached the counter in Puerto Vallarta to ask for the tour they said that it will be the like the tour called "Islas Marietas" just adding the entrance to the hidden beach or Playa del Amor, this tour is advertidlsed with an open bar, lunch included plus the equipment for 3 other water activities and wet suits in a catamaran, the reality
is that this is a tour in a rhib (the small plastic motor boat) that only takes you to the hidden beach and to 1 of the 2 snorkeling areas in the Marietas National Park, the snorkel gear it's awful, old and low quality, cheap and not fit for purpose, so it's hard to actually enjoy the activity, the activity supposed to include weat suits but is not true, the "light snack " it's just fruit and they never offer you water or any drinks (you definitely need to hydrate after the hard swimming to get to the hidden island).
The price for the activity for 2 persons with discount for online booking was $4,988.88 mexican pesos which is around $300 USD. Is NOT worth it, and don't get me wrong, the personnel it's friendly and nice, but still not worth it, you have to pay the port fee ($32 pesos / $2 USD) and the fee for the conservation of the Marietas Park ($120 pesos / $7 USD) which is nothing but is not included on the ridiculous expensive price.
On top of that you have photographers on your face 70% of the time, and the prices are ridiculous, we were offer the package of a metal picture, a photo album and the digital photos for $150 usd, if we didn't want one of the albums or the metal photo then we had the option of choosing one and the digital photos for $120 usd and if we just wanted the digital photos would be $100 usd, we refused to pay that much, but the couple seating next to us (me and my boyfriend) got the offer of getting only the metal photo for $35 usd, this couple was local (both from Mexico city), I wonder about the reason why we (me being Mexican and my boyfriend being English) were not offered that option, instead we were pushed to get the digital photos, the less we would have to pay would be $80 usd, the photographer rather to loose the sell before offering the individual product to us.
The frustrating part was to find another tour going to the same place and doing way more activities, including the breakfast and lunch with an open bar and all the water activities equipment and gear for only $3,600 pesos for 2 persons, around $200 USD.
People don't book with Vallarta Adventures, find those little kiosks or the small tour shop in the corner or on the streets, you will get a better value for your money in other places.
Review provided by Tripadvisor
Apr 10, 2024
DO NOT BOOK WITH VALLARTA ADVENTURES USING THEIR PAGE - Vallarta adventures is a scam. They have offers in their page and when you purchase them you have to be very careful as they change the rules once you have paid. I tried purchasing a 3X2 in their website which I thought I had bought only to receive an email that I had a 2x1 that applied only to locals and requesting I pay the full price. I like transparency and this company doesn't offer that.
Review provided by Tripadvisor
Mar 28, 2024
Worst excursion experience. - Been to hundreds of excursions and this is by far the worst my family has taken. Why? First, the boat showed up 45 minutes late, no big deal. But the ocean had 7-8 foot swells and the driver went full bore and several people got sick and my partner got injured After visiting the hidden cave the drivers berated remaining passengers who wanted to go snorkeling which is a part of the tour. Never seen anything like this anywhere. Hating your customers and berating a polite boat full of paying customers.
Review provided by Tripadvisor