Private Car Transportation in Puerto Vallarta: Experience Top-Notch Comfort and Safety

Experience top-notch comfort and safety with our private car transportation service in Puerto Vallarta. Our vehicles are late model, air-conditioned, and driven by professionally certified drivers.

Duration:
Cancellation: 24 hours
Highlights

Book your one-way transfer between the airport and your Puerto Vallarta-area hotel and enjoy a stress-free way to start and end your vacation! When you arrive in Puerto Vallarta, avoid the stress and confusion of trying to find your way around a new city after a long flight. Instead, relax and let your professional driver get you to your hotel in…

What's Included
  • One-way private transfer
  • Meet and greet at the airport
  • Driver/guide
What's Not Included
  • Food and drinks, unless specified
  • Gratuities
Additional Information

Our fleet comprises late-model vehicles that prioritize comfort and safety. These are air-conditioned and are operated exclusively by professional and certified drivers. Travel in style with our first-rate private transportation, perfectly sized for your needs.
We persistently redefine excellence, providing exceptional vehicle quality and unique added…

Location
Gray Line Puerto Vallarta
Condominio Marina Sol L-5, Marina Vallarta,
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
3.2
(83 Ratings)
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445kyrav
Jan 1, 2025
On time, friendly, and helpful! - We booked with Grayline ride services for our vacation to Puerto Vallarta. They were waiting for us at the airport, and we met with Ramon the first morning of our stay. Ramon recommended some excellent tours (Bahía Alegre and Las Caletas). There were strong tides on the first tour preventing us from completing our activities, but Ramon was extremely helpful and we were able to go again and enjoyed the tour a lot. We always received a quick response to questions and concerns. It was a pleasure to book with Grayline and Ramon, our vacation went smoothly with their help!
Review provided by Tripadvisor
Jeffery_m
Feb 22, 2025
Unusual Disappointment - I’ve used the car services available through Viator many, many times and have always had everything go as planned. In busy airports, it’s convenient to not trek to a ride share area with luggage and such. This time the agents for the company with whom the service was booked did not have our name on their list in spite of our presentation of the booking confirmation. While it caused about a 40 minute delay in leaving the airport, the car service company made a phone call to confirm and got us a car anyway. So all is well that ends well…even if 40 minutes delayed.
Review provided by Viator
Shay_b
Jan 13, 2025
Ok, but not worth the price - We found the gray line banner ok at the airport but the representative couldn’t find our booking. We showed our Viator voucher and still couldn’t confirm. The representative ended up calling a boss and confirming and within 10 mins we were on our way. The journey was fine, but definitely not worth the cost. If I were todo again I would take a taxi or book with gray line directly.
Review provided by Viator
David_a
Dec 29, 2024
Slow service - I booked private transport thinking it would minimize time. I was wrong. After checking in with attendant, it was 40 minutes until my car came. Uber would have been cheaper and faster. Other members of my party booked with Vallarta Transfers and Incentives and went right to their car.
Review provided by Viator
Michael_s
Dec 28, 2024
Not worth the cost - There was no information about where we needed to actually go for the pick up. Once we did finally find where we needed to go, they did not have any of our information. They did eventually find it and we still had to wait another 15 minutes for our ride. This added about a half hour of waiting for a ride that should’ve been ready for us.
Review provided by Viator
345jazmined
Feb 5, 2025
A TOTAL SCAM - $95USD for someone to wait in line for a Taxi for you which is about a $20-$25USD taxi ride to and from the hotel. My partner and I were staying at the RIU Palace in Puerto Vallarta, he decided to get the transportation so that we wouldn't have to wait in line for a taxi. We have used other companies before and they'll have a car/van pick you up privately or in a group and you go on your merry way. This time it was completely different. We got out the airport and we see the guy in the shirt, he tells us to stay in the shade and wait. We are there waiting over 30 minutes. We start looking around for this man in the Grayline t-shirt just to see him standing in the back of a line for a taxi. So what was the point in paying a service for them to not only Not have a car ready but also for them to be just grabbing you a regular taxi that I could've waited in line for and had gotten myself. A total scam but for next time we know. AND BTW, the taxi's out there can't scam you. They have a price sheet they have to follow, so don't be scared to just grab your own.
Review provided by Tripadvisor
Tom_k
Feb 4, 2025
I booked a one way ride... - I booked a one way ride form the airport to the Hardrock hotel. I prepaid for the ride on your website. When we arrived at the airport, we were told that we did not pay enough and they would not take us to our hotel. The agent from the transportation company required me to pay him an additional $22 USD in cash for the ride. I felt taken advantage of and I will never use your company again.
Review provided by Viator
Kevin_f
Feb 2, 2025
Awful-- save yourself the aggrivation - Please be advised that this is nothing more than a prepaid taxi ride from the airport. You will not have a driver waiting for you and you'll still need to wait in the cab line with everyone else looking to get to Puerto Vallarta. In my case it was 50 minutes in a barely moving taxi line outside while people who booked from other companies. The Grey Line staff was barely helpful, if that. Given the price point, I would spent a little extra money and book a car where a driver is waiting on arrival and avoid the airport chaos and unnecessary waiting.
Review provided by Viator
Trish_l
Feb 1, 2025
We booked this transfer... - We booked this transfer thinking that we would not have to wait in a taxi line. We ended up waiting about 45 minutes for our private transfer. If we had known we would have to wait like that we would have gone by taxi. Much cheaper than the price of the private car. We won't be booking again. Very disappointing.
Review provided by Viator
Leslie_h
Jan 25, 2025
Not as expected - When I booked a private car I was not expecting to get outside the airport and having to wait in the taxi line for an hour to get my ride. Nowhere did it say viator, it was grey line that was in charge so it was confusing. Just because you book a private car does not mean your private car will be waiting. I should have just grabbed a taxi it would have been faster. After finally getting into the car, our driver was great! Very frustrating!
Review provided by Viator
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