Appreciate the city’s highlights - The whole process from pick-up to end of tour at cruise terminal was a smooth process and was communicated clearly. Nicolai is a great tour guide with so much knowledge. The Noa Victoria museum (3 replicas) was a highlight. Include the cost of the museum in the tour price.

Great Tour - Great tour. Our tour guide was very knowledgeable and allowed extra time to enjoy some stops. I highly recommend this tour.

A good city tour - Our guide Cathy was knowledgeable and friendly. She covered a variety of the points of interests in the city. The place she recommended for king crabs at the end of the tour was a highlight of our trip.

Good choice for Punta Arenas - Guide spoke excellent English. Tour covered a lot of Punta Arenas. Visit to outdoor museum with life size replicas of Magellan's ship Victoria, Darwin's Beagle, and a couple more. Saw several monuments in town and on the beach and finished with a visit to the plaza de armas. Brief (15") visit to candy store (where I'm sure guide got a cut) was vastly better than most such stops on other tours. The shop was small, charming, and worth the 15".

Small city with not much to see. - The only site that might be of interest for people is to see the replica ship of Charles Darwin, but there was an additional $7 charge to enter the "museum" which was outdoors and it was very cold and extremely windy. Other than that, there were a few statues to see and another "highlight" was to see some Chilan flamingos in a pond.

Not a great experience. Needs improvement, a better guide, and dedicated transportation! - I'm very sorry to report that Regular City Cruise tour of Punta Arenas proved to be rather disappointing. We experienced poor weather, which didn’t help, but it turned out to be a shared tour in English & Spanish, but with the guide only having limited English. Furthermore, she provided very little in way of a commentary or information on places we visited, and those places really had nothing to recommedn them. At one point, at the Martime Museum, our transport was sent off for another job, leaving us stranded and standing in the rain until it returned. The so-called ‘Wildlife Reserve’ was little more than a concrete water catchment area with a few sad bedraggled ducks and no evidence that it was visited by or home to the promised flamingoes. Overall, it was not a great experience, proved to be very poor VFM, and was not enjoyed by anyone in the group I formed part of.

Just walk around don’t buy this tour. - Communication was good, van and your guide were good. The tour was not as advertised. More than 12 people which was a money grab because the 4 seats in the back of the van are not useable - smaller in width than other seats meaning you are sitting on seatbelt hardware. We completely skipped the chocolate stop and an approx 3 hour tour was 2 exactly. It’s a cheap(er) than others but you can do some research walk around, taxi to a few places for less. Cannot recommend.

Big Disappointment -- not up to the usual Viator standards! - This tour was a major disappointment. The guide seems very unfamiliiar with the area and had little commentary to offer during the tour. Also the tour was expected to last much longer than it actually lasted. DO NOT book this tour!

Very unprofessional - very unrelaiable - Had a terrible experience. First tried to book this company through Viator. Then they canceled on us last minute. I contacted them and they said not to make other plans and to meet them at the dock at 10am and we can join a different tour they operate. I emailed the night before to make sure everything is ok and they said everything is great and meet them at 10am by the clock. At 10 I met Valeria and she said we missed the tour. They changed the schedule and it left at 8am and they forgot to inform me. Valeria said there were no other tours they were running that day and she would not help arrange a different tour. Ended up with a tour group that sucked. Had a I known I could have made other arrangements. Very disappointed. Very unprofessional.

Tour operator left before we disembarked--we got no tour. - Ship disembarkation began at 7am, but we were supposed to meet the tour operator at an office several blocks away at 7:30am. I use a walking stick and there was no one waiting for us at the port. By the time we arrived at the tour operator's office, everyone had left. We ended up with no tour.