Book this tour! It’s the best! - Booked my reservation online on their actual website. Had some good information and cheapest price. Taxi service from my hotel in isla mujeres was covered and right on time. I got to the place and they had a small breakfast with bread and fruit available to eat. The boat ride was long and water was rough. Be prepared if you get sick easily or aren’t comfortable with water. I love the water so no issues for me. They provided masks and fins and life jackets. We spent over an hour driving out to sea where the whales are and didn’t find any, finally someone radioed they had some and we raced over to that location. When we got there everyone got to jump in with a guide, but it was only 2 at a time. Captain Willy brings you right to the whale and you jump in ahead of it so it swims right by you! Pepe was there to capture the moment with taking pictures and making sure you were safe. They leave you in the water until it is safe for the boat to return to pick you up. It might seem chaotic but it’s organized to the best it can be so everyone gets a chance. After taking all the turns that were available we went to north beach to relax and have a snack. Drinks, sandwiches and fruit were provided as well. You have the option to stop at the reef and it’s a very cool experience. You get dropped off in the water with the guide and then float looking at the reef under you until you reach the boat again where Captain Willy is waiting to pick you up. This was a great day and very glad I went with this company over the others!

Amazing swim with whale sharks - What an absolutely amazing day spent with family swimming with the whale sharks. Dc. Explorer is the best. Excellent communication and very nice boat. Our captain Noah and guide Louis were fantastic. They are extremely knowledgeable and even though there were many boats gathered around a few whale sharks when we got into the zone they were able to find a few whale sharks away from the crowds so we had to ourselves which was amazing. I can’t say enough good things about this company and Noah and Louis

No better way to experience the whale sharks! The best captain and tour guide team in the business!!!! - I booked this opportunity at the last minute and went solo because none of my friends were brave enough to join with me. Upon arrival we received a delicious continental breakfast which was clearly made fresh. There was an absolutely amazing poundcake that I could eat every day! When it was time to leave for our excursion, I was lucky enough to be paired with Sergio and Javier, the best tour guide and captain I could have hoped for. Sergio made sure I felt comfortable in the water and got the most amazing video of me swimming with the whale sharks! I took in a bit of saltwater with my first jump and Sergio helped me recover and get ready for a second jump so that I didn’t miss this once in a lifetime opportunity! He stayed by my side the entire time to be sure I was safe and comfortable. Making my safety a number one priority but also getting such an amazing video was above and beyond what I could ever ask for! Our captain Javier really took his job seriously. The almost 1 hour ride out to the whale sharks was quite choppy that day and he made sure we were positioned on the boat for optimum comfort. Once we got to the Whale Shark area Captain Javier was quite focused on the safety of both us as passengers as well as the whale sharks. On the way back to shore we could see him relax a little bit and his personality really shined through! I appreciated that proper balance of focus when needed and fun when the time called for it. Sergio made the most amazing ceviche I’ve ever had and we stopped at Isla Mujeres for about 30 minutes to enjoy the view and an amazing light lunch. I highly recommend this tour company and strongly encourage you to pay for their pictures and video and focus on the moment! Sure you can bring your own GoPro but you want to enjoy this experience with your own eyes and not looking through a tiny lens. I am really glad I spent the extra money on the pictures they provided they were fantastic and worth every penny!

Amazing! Must do - Amazing experience with very helpful guides. We actually had the opportunity to swim twice! With the whaeshark. Luis was such a great guide jumping in the water and guiding you to have the best experience with the whaleshark.

Seeing whale sharks awesome. - The actual experience of swimming with the whale sharks is great. The 2-2 1/2 hour boat ride in a small boat without a v bathroom , pounding up and down going full speed over 3-4 ft swells is not fun. Also at the end..when you are only 10 minutes from returning to dock they spend 45 minutes docked at a popular beach area . I just wanted to see the whale sharks . I wanted to spend the 45 minutes at my hotel beach instead. They could serve the lunch AFTER they dock the boat at the end.

Rushed - It took 2 hours to find one whale shark. When we finally did find one, there were 21 boats circling it and they rushed us into the water to swim with it for just a minute or 2. We skipped the snorkeling on the island, and when we got back to the dock we had to wait almost 2 hours for our ride back to the hotel. Our guide was great and helpful and the captain was nice with the exception of rushing us into the water.

Poor experience - August 25 2021 I've just arrived at the hotel. We did the tour but unfortunately we were not completely satisfied. When buying the excursions, The web said that for each group it includes 2-3 runs each. In our case, 2 occurred. However, in the first run we could not find the shark. The captain gave the order to shoot us when he saw a shark in the distance. Naturally, within the time that we took with the guide to reach the distance where the animal was found, it had already left. When the guide realized it, he mentioned that he would talk to the captain to authorize a third shot since there was no success. This request was denied. On our second attempt we did get to see him briefly. We are aware that the Shark will not be still waiting for us, but we find it unfair that if it could not be observed in one of the runs, the most correct has been to authorize a third, as recommended by the guide. We understand that for workers it is one more day of work, but for us tourists it’s a unique and one-time experience. In our case, not even the guide was able to get us a photo, we never had the moment. The runs according to the videos I recorded when entering the water do not last more than 3min 30 seconds and the web said is 5 min per group. I urge you to communicate with your staff, these situations must be not happen. The captain at all times had a hostile behavior even with his guide. In this work field, there must be a little sympathy and empathy. I hope that this constructive criticism can add up and prevent other tourists from having the same results as me.

Disappointing experience - Let me start with we did a whale shark tour about 6 years ago and it truly was an experience of a life time. Which is why we wanted to do it again. Swimming with these gentle giants was nothing short of a magical experience. Unfortunately, our experience with DC tours was exactly opposite. I’ll start with the good stuff first. DC tours were very responsive with their communication, they were on time and the facilities where we met were very nice. clean bathrooms and a little store where we were able to buy reef safe sunscreen and dramamine there was more at this store too. they served us coffee and banana bread before boarding the boat which was also nice. However, the captain and crew were not very informative or friendly. They didn’t even introduce themselves to us. after about 1.5 hours of a rough ride on the sea (several passenger vomiting over board) and nonstop and unnecessary chatter over the CB radio which included singing in Spanish and strange but loud animal sounds we were at the spot for swimming, along with 30 other boats, each packed with 8 to 10 people. The boat that got there first launched their people two at a time into the water and after a few minutes, there were more than 20 people swimming around, looking for whale sharks, around two minutes, another boat, arriving with more people to launch into the water. They were only a certain amount of people allowed in the water at once so we waited our turn. By the time it was our turn the whales had gone deep into the sea, and were no longer visible. So our captain along with the 30 other boats rushed to the next site where the same thing happened again. By the time we got there, the whales were no longer visible so no one was able to get into the water. This happened four more times over the period of 2 hours. it seemed that, instead of finding whales, the captain was looking for boats with people, jumping off. This seemed to be the indicator of the location of the whales. It felt like the captain was trained to hunt for people, jumping off boats more than he was experienced at finding the location of whale sharks, it was clearly a tourist operation with no effort to actually get us into the water. After about seven hours on the boat, no one had seen or swam with a whale shark. At this point the captain decided to take us to Isle de Mujeres for a swim, which was equally as disappointing and at this point into the excursion a waste of time. The bottom line make sure your tour operator is a marine biologist or has experience with finding real sharks. This tour operation was clearly more about finding other tourist, jumping on boats, and it was about whale sharks and keeping experience more natural. We never swam with a whale shark and the captain and crew did not explain anything to us, or even talk to us the entire seven hours on the boat. All in all, it was a very disappointing and expensive experience. Save your money and do something else.

Not fair! - Don’t pay 80$ for your photo’s.. they never sent us the pictures we paid for!!!! We bought the pictures but never received the link leading to the files, numerous contacts with the company but unanswered. SCAM

Do not recommend - I do not recommend this company. They sell you a start time of the activity which is a lie. You arrive at the place of the whale shark when it is already collapsed with boats. When you arrive at the sighting place it is practically a war to be able to jump and see it even for 1 second among thousands of boats, it is quite dangerous since they can go over your head since the guide is worried about taking photos. For which they will charge you 80 dollars for the photos at the end if you are lucky to appear. A fraud