Apr 4, 2024
Fantastic! - It was a great trip! Snorkeling at the spots was incredible. The guide and the captain were great, in a good mood and well organized.
Only the snorkeling equipment could have been a bit better, it wasn't a good fit for the children...
But they improvised well!
We had a great day!
Review provided by Tripadvisor
Mar 28, 2024
Great snorkeling trip in Cozumel - We had a wonderful day of snorkeling with Leon Tours as part of our cruise.
Contrary to the description, there was German-speaking company. At the snorkeling stops we had 2 guides with us who looked after us really well. We saw a lot and the highlight was at the end on the sandbank.
We absolutely recommend it. Great trip, great support during and before the trip.
Review provided by Tripadvisor
Feb 21, 2024
Go for it :)! - We had a very nice day and the trip is well worth seeing and highly recommended.
Everything was well organized and the guides were very nice and helpful. The tour group was also a great size, there weren't too many people.
What I really liked was that the guide was in the water the whole time and explained a lot (that's not a given and we've experienced it differently before)
At lunchtime there was also a little something to eat and a tequila was included.
We had a wonderful day with lovely people :) so go for it, it's worth it!
Review provided by Tripadvisor
Feb 11, 2024
Fantastic snorkeling trip - Fantastic snorkeling trip. We had a very nice guide, Gustavo. He looked after us really well and created a good atmosphere. We had three stops. First coral reef with an impressive number of fish and even lobsters and turtles, second with starfish (my favorite), third with stingrays. There we also had ceviche, chips and drinks. All in all, a great trip! Highly recommended!
Review provided by Tripadvisor
Jan 7, 2024
Super nice trip - Very well organized. The very detailed description of how to get to the meeting point was very helpful. The guides were competent, super friendly and helpful. We also loved the snack prepared on board and that the snorkeling guide dived down with our camera and took great pictures for us.
Review provided by Tripadvisor
Aug 5, 2023
High touch experience - Our family had a great snorkeling trip and loved our time with Lalo and Gustavo. Both were intent on curating the best experience possible. We saw plenty of fish, a sea turtle and stingrays. All very safe! Leon tours also graciously picked us up and dropped us back off at our resort’s dock! So easy and accommodating- first class from start to finish!
Review provided by Tripadvisor
Mar 13, 2023
Great place - This was the best part of my trip, el cielito is just amazing, the ocean it’s so clear it looks unreal.
Review provided by Viator
Jul 9, 2023
Guide was very... - Guide was very knowledgeable of area helpful informational. Let’s us view the ocean while staying together
Review provided by Viator
Mar 12, 2023
Bad tour; lovely fish. - Cozumel is a beautiful island and the water speaks for itself, but the experience on the boat and with the guides was sub-par. Getting there was actually easy and the directions were clear. We were kindly greeted.
1st problem: the boat was overpacked. As an AOW diver who has been on many dive boats, we were over by at least 3 people. There were 13 passengers (All large adults except for 2 minors who were teenagers).
2) Our captains were not bilingual and did not translate English except for very few words well. I spoke Spanish and translated for my friends, but VIATOR should be clear about the translation up front in case there are families who don't speak Spanish.
3) We did not go to Palancar, even though I asked for them to take us there specifically. The captain tried to explain in Spanish that there were jelly fish in Palancar, so he was going to take us to a totally different site. I understand that he seemed like he was trying to be "safe" but there were apparently many sites without Jellyfish at Palancar that day. I was quite upset when I found out about this because I checked with divers and snorkelers who were there at the same time and they said it was a perfect day! As a substitute, the captain took us to see "Star fish". We saw one star fish and all sand for a 30 min visit. Not worth it AT ALL. I see more than that in 5 ft visibility in SoCal where the water is freezing in the Pacific Ocean. They should have made an effort to get us to a safe area at Palancar and should have worked with smaller groups and made an effort to understand our swimming skills and experience because Cozumel has some of the best snorkeling in the world! I can't believe that the captain made no effort to take us to those best sites...
4) Don't expect food. Yes, there is a whole cooler full of beer, but there is only a plate of food to feed 4 people for a "small lunch". We didn't get to eat at all because the two families on the boat with large adults finished everything before we could have a bite. We were starving and felt swindled after they promised at least some food! It should not have to be Darwin's "survival of the fittest" or "last of us" feelings on this boat here when we've paid for the food included.
5) Last but not least, there was only one guide in the water with the group of 13 people and he showed favoritism to one of the families and ignored everyone else. There were people struggling and could have drowned because he went way ahead of everyone and didn't wait for people to get off the boat before leading the first family ahead in the water. It was absolutely unprofessional. I had to step in a buddy-pull a struggling swimmer back to the boat because they had started to go under water and the only water guide on this trip couldn't care less and was three dozen feet ahead during big currents. Totally unsafe experience and against water regulations for guides.
Overall, the tour was terrible and not hospitable. I would not recommend it. The water was gorgeous and the fish are lovely, though! So find a better tour that gives you your money's worth and ensures your safety and comfort equitably.
Review provided by Viator
Feb 27, 2023
Good but not for newbies or those uncomfortable in water - We saw some great underwater scenery. The guides didn't seem to be paying particular attention to us, however. My daughter was having trouble with the snorkel and was getting fatigued, and he didn't really help, just gave her a new mask without really assisting. He also didn't seem to hear me when I said she was tired and needed the ring--she just had to swim for it, with my help. I was trying to keep an eye on both of my daughters (age 12 and 14) so I didn't feel particularly supported. I am comfortable in the water as are my daughters, but if you are new to snorkeling, try something else with a more hands-on approach. This is more DIY, like they just provide the boat and equipment and then let you do your thing.
The lunch they served was delicious, ceviche and fresh guacamole.
Review provided by Tripadvisor