Tulum ruins, the caves and snorkeling was incredible - The tour was amazing. Each activity was very unique and beautiful. The tour guides Isabel and Gabriel were knowledgeable and patient

The guides make all the difference. - We had a fantastic tour and beautiful snorkeling. The highlight of the tour was our guide, Dalai. He was extremely knowledgeable about the sites we were visiting and many other aspects of the region. He had families with two different languages and explained everything patiently twice all day long. Even after a long day, he continued to engage in very interesting dialogue.

Family snorkeling and cenote adventure - My family and I had a wonderful day! We were picked up at our hotel and brought to base to meet our guide- David Pasos. We had a nice small group and David got started right away providing the group with needed information and got us on our way to our first destination quickly, relaying historic facts along the way. He is very knowledgeable, friendly, full of energy and fun! David was also very safety conscious and the group felt we were in good hands. My younger son is 10 and this was his first snorkeling experience and David took him with a float and made sure he was getting the most he could out of the experience. It was much appreciated by me and my family. We had a delicious lunch at the second site where there are bathrooms, showers, lockers, hammocks and a convenience store. There are several options for atv, rappel, zip lines and we had an excellent day!

Amazing excursion! - We loved this excursion. Luis F. was our guide - he is knowledgeable and friendly. He went above and beyond to make our day enjoyable. We went to Tulum, then enjoyed a Mexican lunch, followed by zip lining, repelling, and swimming in a cenote. Luis was with us for it all, and we enjoyed his company.

Review from Canada - It was a very well organized! I recommend! Especially the tour guide Jaime! We had snorkeling, saw Maya pyramids and swimming in the cave

Worth the time and money! - Wow! So glad we committed to this experience! Jaime, our guide, was amazing and SO informative the whole time. Appreciate his patience and ability to answer a lot of questions we had. We enjoyed the zip lining and the ruins hut the highlight of this tour was the cenote. And that he was with us the whole time was great! Shared a lot of the history of the Mayan land and culture. Lunch was exceptional - we have been to a lot of excursions in the past and thought this was the best! Really worth the price in my opinion.

Amazing trip that includes everything you could possibly want and more! - This trip package was everything we needed and more! Instead of a cramped bus picking us up and 100s of others and spending hours on a bus, a small van picked up us and one other family. We were then brought to a "meeting point" where our guide Luis drove us and one other family to our first stop in Tulum in a comfortable and air conditioned van. Luis was very knowledgable and on the short drive to Tulum gave us a history of Tulum and the Yucatan Peninsula. Tulum was incredible and again Luis gave us a brief history tour and then we were able to explore the ruins on our own for about 45 minutes. It is HOT and there is minimal shade so I recommend sunglasses, hats, and water bottles. Once back on the van (where water bottles were provided) we arrived at the Adventuras Maya base camp which is in the heart of the jungle. The zip lining experience was also incredible, getting to zip high above the trees for about an hour going to different platforms. There are lots of stairs involved so bring good shoes and a good attitude. We then rappelled down to the forest floor from one of the platforms, which was fun, but definitely more of an opportunity to get pictures (which you can pay for at the end.) We had lunch and went to our final activity which was the best of all. In a cave cenote, Luis took us back in time in history and explained their initial purposes and how they helped ancient peoples settle in the area and the Yucatan Peninsula in general. The water was cold, so again, bring a good attitude and appreciate the absolute wonder that are the stalagmite and stalactites that line the cave. Overall, this was such an enjoyable trip and I would recommend this to anyone with a full day to spend doing back to back activities. Thank you Luis and the Adventuras Mayas staff!

Awesome experience - Excellent service, guides were knowledgeable and helpful, shuttle was on time, lunch was excellent, zip line coarse was fun for the entire family

Some important things to change - Overall, this trip was good. The zip lining, swimming in the cenote and touring the Mayan temples in Tulum were amazing. Although there were some BIG things I would have changed to make it better. One, our van did not have air conditioning. Being in Mexico, driving an hour from our resort in a van without A/C was horrible. One of the girls on our trip had to lie down with cooling rags on her because she got so sick in the van from the heat. Two, the guided tour part of Tulum went far too long. We had 90 minutes there total. The first 45 minutes were led by a tour guide but not walking around the ruins, instead we stopped multiple times on the walk there (about 10 minute walk that turned into 25 minute walk) talking about trees and plants. Once in the area with the ruins, our guide talked for another 15 minutes and did not let us go explore. We were totally rushed and only had about 20 minutes on our own to run through the ruins and try to make it back to the bus on time. Three, the drive home took 2.5 hours in standstill traffic… in a van with no A/C. That was brutal. The estimated time for this trip says 6 hours… we got picked up at 7:30AM and did not arrive back to the resort until 6:00PM. Again, brutal. The actual excursions were worth the money and the experience of them were wonderful, but the commuting, the delayed time of our return and the being rushed through the Mayan ruins were very disappointing.

Everything Great BUT Collision Insurance - Honestly, Tour Guide Andres Santiago 5/5 Best Tour Guide Ever Cenotes 5/5 Zip Line 5/5 Snorkeling 5/5 Where it got me was the ATV’s. I KNOW there is collision optional insurance, but the guy showing the demonstration maybe said it 10 times (not exaggerating) about what happens IF you don’t get the insurance. How optional is it really? I mean, excursions are already 150-200 dollars so what’s 25 more bucks? It’s 25 bucks that the demo guy is trying to pressure you and scaring you into getting, is what makes this so piss poor. What really ticked me was the demo guy telling me “I should trash my paper” that I already signed and declined insurance and he can get me another one. You, Maya Aventuras Demonstration Guy, are telling me to throw away my signed rejection of insurance paper and sign one so I can pay the $25. Looked me in the eye and told me “you never know you never know, i’m trying to tell you what COULD happen” I told him the ATV’s only go up to roughly 25 miles an hour and it’s follow the leader so not a lot of risk in those 30-40 minutes. He tells me “some ATV’s go all the way” DUDE STOP LYING It made me believe that Maya Aventura was going to purposely do something to the ATV since I didn’t get collision insurance so I had to video my ATV before and after to avoid all that. I shouldn’t have to do that and you shouldn’t try to force OPTIONAL collision insurance on me.