• Wild Nordic Finland - Our guide will meet you in our office to provide all necessary instructions and outfit for the tour.

• Guidance is in English, other languages on request
• Use of thermal clothing during the safari (thermal overall, boots, gloves, woollen socks, a scarf and helmets)
• Hotel pickup and drop-off (selected hotels only)

• Food and drinks
• Gratuities

• Snowmobile tours: the driver of a snowmobile has to be at least 18 years old and bring a valid A or B driver’s license (i.e. car or motorbike).
• It is the customer’s responsibility to know basic English in order to understand the instructions. If the customer does not understand any of the instructions, Wild Nordic shall reserve the right to refuse the customer ́s participation based on safety concerns and necessity to communicate in English during any emergency situation.
• All the pick-up times are subject to a 15-minute difference depending on the other participants joining the tours. Customers shall wait for their pick-up in the hotel reception area (or such other area as notified by Wild Nordic)
• No refund of the tours will be made if the customer misses the pick up services as a result of failing to wait at the designated pick-up area. Wild Nordic has the right to charge reasonable expenses arising from such neglect to follow the timetable of the program.
• The driving license must be valid in EU countries. Customers shall bring their valid driving licenses license for participating in snowmobilie driving.
• The snowmobile driver is held liable for any damages caused to the snowmobile. This self-risk amount is a flat-rate of EUR 900 per driver / snowmobile / accident case, without exception or regards to the extent of the damage. If the customer purchases insurance from Wild Nordic for EUR 20 (subject to change as advised by Wild Nordic), then the maximum liability of the customer shall be reduced to EUR 150 per person.
• Customers are highly encouraged to purchase personal travel insurance (which covers insurance for the activities to be participated);
• If a customer suffers from illness or disabilities (such as heart disease, asthma, diabetes, epilepsy, back or hip problems) that could affect his/her ability to take part in the activities or that she is pregnant, he/she shall prior to participating in the activities consult medical experts as to his/her suitability to participate in the activities. The customer shall acknowledge that he/she participate in the activities to be offered in the Services at his/her own risk in the case that he/she suffers from such illness or disability or pregnancy.
• If a customer is recovering from any illness or the effects of alcohol and/or drug consumption or have recently had any major illnesses or surgery, Wild Nordic shall reserve the right to refuse the customer ́s participation based on safety concerns.
• Wild Nordic shall not be responsible for any valuables of the customers left in the public area while participating in the activities.
• Snowmobiles have 2 seats and all adults will be sharing snowmobiles unless booked as single drivers
• Children will be sitting on a sleigh pulled by the guide’s snowmobile
• If you feel that there is anything that Wild Nordic needs to know that is not covered here, please provide further details.

For a full refund, cancel at least 24 hours before the scheduled departure time.