Don’t waste your money with this tour - Avoid this company tour they’re unprofessional. Read the reviews a lot of other ppl also disappointed. I had book the efat bike tour. They left me behind . I was there at the pick up location and I waited for 50 min. First of all I didn’t get their email confirmation. But I receive the WhatsApp from the provider to tell me where and what time to meet . Second on the meeting time , they don’t respond to my txt . As I waited there for a 16 minutes , until I have to called them. He ask me what tour did I take and when ,like as if they forgot about me . He ask if I got the other number to contact me , which is the driver . I don’t get any driver number or the name . I don’t know who am I meeting . He said someone will come at the reception, I was there for the entire time keep pacing by the entrance door which is the only one door . The place was a cafe and full of ppl comes for a breakfast. I don’t see any van tour around . They don’t provide the plate number too . After 50 minute this is getting really bad , I had to call him again, he never try to call me or warn me that the driver is leaving. This communication is so poor . I called and he blame me because I don’t come to the reception, this is a lie , I was there since forever, the only one door I waited. Just exactly by the reception not far away , he told me that the tour include one couple and just me , why is it so hard to get the driver to call me ? It’s not like They’re handling 100 ppl at this point . Yet I don’t get any call from their part to begin with . He said that I missed the tour they don’t wait and I have to accept that . There is no way this is acceptable, I never miss my tour and I paid a lot . This is unprofessional and unacceptable. Don’t buy their promises. Avoid !!