Amazing night in Finland! - From the minute we were picked up we knew we were in for an amazing night. Our guide, Rouselan (sorry if I spelled it incorectly) was wonderful and very informative. We went in early December and luckily had seen the Northern Lights on our first night in Finland. We knew we probably wouldn't see them as it was an overcast evening,, and Rouselan explained this to us. As we pulled up to our locatioin it was truly magical. The igloos were warm and beautiful. While my daughter and I aren't big fish eaters, we tried everything. My husband was thrilled to have what we wouldn't eat, lol. Everything was beautifully presented and explained to us. We then went out on the snowmobiles and had a perfect evening.

Once in a lifetime experience - This was such a unique experience that our family will always remember. We enjoyed the traditional Lappish food- the salmon in particular was prepared beautifully. I’d highly recommend this tour

The best experience in Finland - The very best experience from Finland. We felt really well treated already before the trip, when you called and asked if we wanted a later departure, as there would be better opportunity to see the northern lights. Our expectations were high, but your service was even better. Really awesome and lovely evening!!! We look forward to seeing the pictures.

Amazing Experience with Extras. Extremely Professional! - Incredibly amazing experience in the first week of April 2024. Katrina and her team made our night unforgettable. Not to mention and according to her, we were able to see one of the most colorful light shows of the season. While we were very late in the season, according to her they were nearly done for the year in a week or so, so we had this entire dream location to ourselves. Katrina also went out of her way to take photos for us, even though they were not necessarily included in the package. Amazing hospitality and the food was delicious with fresh cooked salmon with potatoes, over the stove warm berry juice and a berry cheesecake with a scoop of ice cream. We were a group of 7, but they managed to bring 2 cars which made the 30 minute drive from Santa’s Village much more comfortable. They could have fit us in the 9 seater they had, but instead they went above and beyond our expectations and over delivered. Since it was very late in the season, we were expecting to just go for a cruise on their provided snowmobiles and scooters, which would have topped off the night as we did not plan to see much dancing in the lights. However, the night only got better and will leave memories of a night that will never be forgotten. Thank You! Your kindness made us happy and we felt like you were part of our family!

Best Northern Lights Hunting Tour - It was a surreal experience with fabulous views, top notch facilities and Andrei being a fantastic host. His knowledge around history and story telling skills were noticeable. Took special care of our vegetarian meal request and the home made tart was yummy..I would highly recommend.

Beautiful Scenery and Delicious Dinner - What a great memorable experience! We were picked up at the agreed upon time and taken outside of the city to a wonderfully beautiful area. Dinner was fabulous and Katerina was an amazing host from our drive to the location, to preparing the delicious meal, to trying to watch for the Northern Lights hoping to get a glimpse for us to see. Although it was cloudy and the lights did not cooperate, we had a fantastic time and enjoyed riding the snowscooters around the frozen lake. I would highly recommend to anyone!

Cancelled last minute - I was quite disappointed in this as I had booked the experience for my wedding day but the tour operator cancelled with less than 48h notice without any explanation or offering an alternative. Obviously during high season it was very difficult to find an alternative and this caused a lot of stress. When we called to ask what happened we were told that the glass of the igloo had broken due to snow. I understand that things can happen but would have appreciated if the tour operator would have provided an explanation and at least tried to offer an alternative without us having to chase them for answers. Would not recommend booking with this tour operator.

Look for another more serious provider - We booked this activity as a family with young children. Our guide had to be French. After 40 minutes of delay, our guide arrived, a pure Finn. Suffice to say that the dialogue was complicated. We asked for a commercial gesture since it was not possible to have a French-speaking guide as initially planned. Negative response. The simplistic meal with minimalist portions. Given the late hour we weren't able to snowmobile anymore. I do not recommend at all. There are other, much more serious French-speaking providers.

DON'T WASTE YOUR TIME - FIND SOMETHING ELSE - We had booked this excursion for the weekend just before Christmas and they just cancelled it 1 month before by refunding us for no reason (saying they had to change the snowmobiles... but it's not true and it's not my problem) They put our excursion back on their site by increasing the price by more than double!!! We don’t even have time to turn around to find something similar because the best activities are booked months in advance! This is unacceptable!! Here are a few lines from the conversations I had with them that depict total disrespect for their clients: quote Our buisness is growing. We are here on the market not only becouse of you. There are a lot of other customers who want to try and ready to pay more money for better service. unquote quote We, as an independent company, have the right to choose our own paths of development. unquote

Cancelled with no explanation - We booked this tour back in July 2023, they sent us a confirmation email and we were all set for our holiday, then in mid December 2023 (1 week before we flew out) they cancelled our tour. They gave no explanation and only wrote "we are unable to fullfill your reservation that day". I emailed them back asking for the reason and they never replied. We were very much looking forward to this tour and this was incredibly disappointing news. Given that we really wanted to do this experience and they processed our refund, I re-booked the tour on a different date. The website had some dates unavailable and others that were still available. I re-booked and re-paid for the tour on their website and once again got a confirmation email and tickets. However, 1 day later, they cancelled my tour again! This time the excuse they gave was that "we are fully booked". I still don't understand why that date was even available on their website if they were fully booked? Why would it allow me to book and pay if it was fully booked? Admittedly, the company did apologise both times and proceseds my refund, but I was still not impressed. I got my hopes up for this tour twice and I was so disappointed to miss out, especially since we booked nearly 6 months in advanced. It seems as though other customers had a great time on this tour, but unfortunately that was not my experience with this company.