Aug 14, 2023
The service was so professional and comfortable. - This is really a great trip with 5* hotel experience and Limousine car. I like the weather and the air in Sapa very much, it is very fresh and cool. We got to visit Cat Cat village, this is the most special village I have ever been to and the people are extremely friendly. The crafts here are made very meticulously, I bought one and a nice little thing. Our tour guide is friendly and funny, the hotel's service is good, I can relax at the pool, the butffet breakfast is also very good for me and my friends. Highly recommend everyone to leave the city for such a cool place!!!
Review provided by Tripadvisor
Aug 2, 2023
Best of the best sapa trek. Exceptional local guide - The best sapa tour with 5* hotel stay and Vip lomousine transfer .Excellent Sapa tek tour through Cat cat villages in Sapa. We were lead by sinh guide. At the beginning the path was a bit steep and muddy and I wished I had better grips on my footwear. However it was worth it, as it was very scenic and peaceful. The rest of the tour was on a smoother path. A woman and girl followed us until lunchtime.. We did buy some things as they were very nice. We went to more craft shops in the latter villages, also nice; more so than the shops in Sapa. We don't believe you would find this route on your own so really recommend getting a guide, and she gave us great additional insight into the Hmong people. She is a very kind person and good company. Highly recommended.
Review provided by Tripadvisor
Jul 29, 2023
Awesome, well organised trip, Excellent guide.Great VIP Limo Transfer - Lovely funny tour.We had an amazing time staying at paos hotel 5* and trekking for two days in the rice fields in the mountains. The landscapes are stunning.
We felt very welcome in the family.
I strongly recommend, it is an unavoidable experience during your trip in Vietnam.best of the best trip in our life.Strongly recommended
Review provided by Tripadvisor
Jul 29, 2023
Definitely recommended .Amazing sapa trek - Excellence sapa trek with 5* luxury hotel in sapa with lux vip Limousine transfer . Pick up at our hotel in Ha Noi in time from 6h35 am.The best past was definitely our amazing guide! She was very kind and happy while guidding us thought the wonderful nature. The view from the hotel room was amazing . The experience was without a doubt worth the long drive .Could not recommended it enough ! Big thank great team work.
Review provided by Tripadvisor
Mar 13, 2023
A new interesting experience in beautiful VietNam - If u want a peaceful place, close to nature, away from the crowded city and tired of pollution, Sapa is the best choice. I really relaxed when stayed in 5* hotel. The service was so professional and comfortable. It was the first time I saw the region people grow rice in the mountains. Great! They called that was the rice terraces. High recommend to book trip in summer cause the cool mountain climate.
Review provided by Tripadvisor
Jan 4, 2023
Unforgettable Luxurious Moments - Even though a very short trip but we really enjoyed travelling in luxury comfort and very well taken care of by tour guide while enjoying the wonders of Sapa. Will definitely come again. Thank you very much for making our trip memorable
Review provided by Tripadvisor
Dec 14, 2022
Amazing experience, excellent trip - It was a great experience .The hike is really very strenuous. The accompaniment of the locals and their help in difficult places was just great. The view from standing in the rice terraces is absolutely worth the effort. It was a sensational experience.
Review provided by Tripadvisor
Jan 16, 2024
Our holiday experience - H i there , i'm leaving this very honest review of our visit to the Paradisus Hotel in Lanzarote between 9-15th Jan 2024.
The hotel is approx 20-25 mins from the airport which in itself is great as it's always good to start your hols without the hustle and bustle or very long waiting times that can happen at quite a few airports.
Once we arrived at the hotel we were very pleased with all that we saw. It's very clean, staff were very welcoming, polite, well dressed as you would expect given that it's supposed to be one of the elite hotels on the island.
Our room wasn't ready for us to enter straight away but we were told we could use all the facilities from the off once we had checked in.
We took ourselves to get some refreshments drink & food and sat near the pool in the sun, great start.
The rooms were very clean, bright, spacious etc so, again a great big plus.
As we progressed through our holiday i can honestly say we thoroughly enjoyed our time there but if i'm being brutally honest the hotel should make some changes in the buffet restaurant area as a lot of the food is not listed very well saying what it is such as varied fish, meat, vegetable dishes or what it may contain for people who may have dairy or nut allergies etc, a bit of a concern. Also, once they've taken the time to cook some of the great food on offer they leave it sitting under the hot lights of which i understand keeps the food hot, but it also spoils under there as it dries it out or makes it look less appetising.
I personally would like to see more of the food not all but some of the food placed in dishes that have lids with labels directly underneath or near these dishes describing what it is.
Staff around the pool were great from the pool cleaner, waiting staff, Ramon the entertainments/activities program manager & his staff around the pool who would always do his best to get people to join in as much as possible or as much as they wanted too.
My only point to make here is that some of the pathways around or near the pool can be a bit of a trip hazard (uneven) if people have issues with their walking or balance, especially after a few pina coladas or vino's. The water in the pool is breathtaking literally, as it's quite cold but once you're in & moving the initial shock lessens & it becomes much more bearable. Whilst we were there around the pool we helped a gentleman who had only just arrived & who had fallen in fully clothed because he'd either mistaken/tripped on the pathway by a small bridge crossing of the pool so again i think this needs to be looked at to make people more aware of the surroundings near the pool. Luckily he didn't hit his head or hurt himself apart from get sopping wet & a little embarrassed no doubt.
There's not much music going on around the pool which is quite pleasant for some no doubt & not enough for some, just saying.
All the restaurants were nice, facilities such as lifts & toilets were very clean & fresh. If you think you'd be getting room service (meal delivery) or premium drinks ie Greygoose within your all inclusive price then you'll be disappointed, these cost you extra.
We had a relaxing massage whilst there which was a little more expensive than i was expecting but it was worth it. With the beach directly behind the hotel we had some nice walks on the walkways day or night time. Sun beds on the beach cost you extra if you require them about 4-5 euros.
In short i would go back again especially having the weather we're getting currently & i would definitely recommend giving this hotel a try.
Review provided by Tripadvisor
Mar 11, 2023
Poor logistics - The actual guide giving the tours both days and the service of the hotel were great. However, the visibility into the itinerary/schedule was really poor. We were picked up 30 minutes late and then our driver to sapa forgot one of the passengers and we stopped somewhere random for 15 minutes to wait for that passenger to be taxied over. Upon leaving sapa the same poor logistics occured. This tour package is definitely not worth the price unless you are okay with getting herded around like blind sheep.
Review provided by Tripadvisor
Jul 17, 2023
DO NOT GO WITH THIS COMPANY. - Everything went wrong. The hotel was not available and we were offered an other hotel. We rejected this hotel because of really bad reviews and booked our own hotel.
Pickup from Hanoi was late and the the sold VIP-seats were not available so one of us had to sit next to the driver. On the way back from Sapa to Hanoi we were picked up late by a private car. No VIP-bus. We rang the manager who took no responsibility and told us to get in the car or we could not get back to Hanoi. The driver was tired and we had to keep him awake on the 5.5 hour journey, the car was dirty and full of rubbish and ran almost dry of petrol. We had to tell the driver to fill it up.
This trip is expensive and doesn’t live up to expectations at all. We doubt that the trip I real…
DO NOT CHOOSE THIS TRIP ANDY THIS COMPANY.
Review provided by Tripadvisor