May 26, 2024
Amazing!!! Mole Boy is the best tour guide we have ever had. - I would give Mole Boy 6 stars if I could. I booked a 5 day trip with him. He was patient and professional in all our correspondence. Unfortunately, one of my children got sick a day before our tour and we had to cancel. Mole Boy was so understanding and caring. He was able to get the whole tour including the hotel reservations cancelled without us having to pay a penny. He was amazing. God bless him. He even called regularly to find out how my child was feeling. I later referred several friends to him. They all booked and enjoyed various tour packages with Mole Boy. They were all pleasantly surprised and want to book with him again. I am definitely going to book that 5 day tour with Mole Boy once we're back in Ghana. My children can't wait to enjoy the Safari and experience the canoe ride. Continue the great work. There may be a few who may want your downfall, but I can never say anything bad about you. You're a genuine person with a lot of passion for your work.
Review provided by Tripadvisor
Apr 3, 2024
Incredible experience - Incredible experience, the driver guide was very helpful,reliable and very knowledgeable and this made a great companionship on our tours,the room were stay was very neat and the food was nice.
If you looking to have a better experience,look no further than mole boy tours
Review provided by Tripadvisor
Mar 15, 2024
Wonderful trip - We booked a 5 days tour with mole boy tours and it was a one to remember trip,they very reliable and trustworthy and I can not recommend their service enough, they were very time conscious from pickup to tours,they tour guides were very knowledgeable,if you looking to have a good experience look no further than mole boy tours.
Highly recommended
Review provided by Tripadvisor
Feb 7, 2024
Amazing Experience - We just finished a trip of cape coast,Kumasi tour and it was great, we were looking to book a tour of those places and mole boy company came up highly recommended, we used their services and it was one to remember, the tour guides were very patient,friendly and reliable and I would like to recommend their services to all.
Highly recommended
Review provided by Tripadvisor
May 16, 2024
No Show, No Call, No Refund- Do not use this company!!! - Ibrahim is not an honest man! He scammed my group into paying thousands of dollars and never provided any of the services promised- NO airport pickup, NO hotels, NO Inter-country flights, NO meals and NO guided tours.
Finally after 3 months with No contact, he finally reached out last week, but only to request that we remove our negative reviews. NO accountability, NO apology, and he refuses to refund our money and make this right. We did nothing wrong, we paid in full, and showed up in Ghana on the date, time and flight as provided to Ibrahim. He was a complete NO SHOW, NO CALL and NO PICKUP, NO NOTHING! I have never heard of a no-refund policy when the BUSINESS is a no show! The craziest part is that Ibrahim fully admitted to losing his phone and not being able to contact us- but somehow this is our fault?
The address Ibrahim provided is a PO Box, not a physical address and it is over 10 hours away from Accra- how could we realistically show up to his office as he mentioned? And why would we make that journey when he was clearly reading our Whatapp messages and not replying or picking up the phone for any of our calls! But he is asking us to believe that instead of simply going to get another mobile phone, he tried desperately to pick us up from the airport. Then when he could not find us, drove 10 hours to his "office" to sit and wait for us to stop in... come on!
Aave yourself the headache and please don't use this business, it was the worst vacation decision I've ever made!
Review provided by Tripadvisor
May 15, 2024
Buyer Beware!! A word to the wise… - To all,
Do not let this man distort the truth. Nobody in their right mind would pay thousands of dollars and not show up, especially when the money was non refundable! He left us stranded not only at the airport, but we also never heard from him the entire time while in Ghana. Then, 3 months later, his reply is he lost his phone…(that’s as old as the dog ate my homework) What type of business knowingly has a party of 10 coming from another country, for an entire week, yet doesn’t replace their phone and reach out within 24 hours? (Apparently his does) Buyer beware!!!
Review provided by Tripadvisor
Feb 21, 2024
SCAM - Scammed and conned by this person. Do yourself a favor and find a better tour. No one wants to have their money taken and left in Ghana with no transportation or sleeping arrangements after paying for the trip months in advance. Unfortunately, Im not alone as 9 other people on this trip were conned also....SCAM!!!!
Review provided by Tripadvisor
Feb 11, 2024
DO NOT BOOK! - Don't be fooled by the positive reviews! This man is horrible. He is a scammer! It appears that he pick and chooses who he scams. I traveled to Ghana with 9 friends. We paid him collectively about $10,000. This man provided NO SERVICE. He has ignored our messages. Please people, do not book! You may just be the one he chooses to scam.
Review provided by Tripadvisor
Feb 11, 2024
Robbed, Conned, Vacation Ruined! - This man/company was paid in full (est. 10K USD) months before arrival and never showed up nor answered any calls made by myself or the rest of my party. He single handedly ruined what was supposed to be an amazing experience. Travel Advisor should be ashamed of promoting such a person/ business on this platform and continuing to allow this to happen without any repercussions.
Review provided by Tripadvisor
Feb 1, 2024
Abandoned and Disappeared - ABANDONED!!!! Don’t book with this company. Ibrahim from Mole Boy Tours has collected over $10k dollars from my group of friends. We arrived to Ghana from the United States and Ibrahim has abandoned us!
We had no transportation from airport and he hasn’t responded to us AT ALL. We had to find somewhere else stay and figure out new tours to attend during our stay. I’m disappointed and I want a REFUND now! Terrible experience!
Review provided by Tripadvisor