Dec 17, 2024
Perfect experience - All good and the owner is very nice. The gas is a little bit expensive. A part from that it was easy to use and the car was new.
Review provided by Tripadvisor
Aug 10, 2024
Great Experience - Great experience! Very friendly and helpful. Worth renting it for your stay. Parking is limited around the hotels. Great when you want to tour the whole island. Host will provide you with a very helpful digital site seeing map with gps coordinates. Enjoy!
Review provided by Tripadvisor
Aug 3, 2024
Amazing. - Great. They were so nice and accommodating. We were able to change location of drop off. Worth the money to see the island.
Review provided by Viator
Jul 25, 2024
Very good contact in San Andrés - The mule was in perfect condition. Jhon was very attentive at all times to collaborate and guide us. He gave us a Guide to the Road with Top-rated Places to Visit and recommendations from other places not on that list.
Well, I also recommend not to have problems with the mule.
Review provided by Tripadvisor
Jul 24, 2024
a beautiful day - very nice and friendly process, the mule worked perfectly, very stress free trip around the island. I would highly recommend.
Review provided by Tripadvisor
Jul 17, 2024
Mule recommended to enjoy the island as a family - Excellent service, the mule is in excellent condition, delivered clean, on time and tanked. In addition, we were sent a very useful and fun digital tour for our family.
Recommended!!!!
Review provided by Tripadvisor
Jul 1, 2024
We managed to stay with excellent facilities and turn the island in your vehicle safe 100% - 💯 recommended and reliable, the best to live unique experiences, in San Andrés islands, safe and honest people.. excellent service attitude.
Review provided by Tripadvisor
Jun 17, 2024
Departure in Mulita!!!! - Simply spectacular!!! The punctuality, the service, Jhon Fredy's recommendations..., we toured the entire island...we stopped wherever we wanted....and the Mula was in excellent condition...Very good!!! The best☺️
Review provided by Tripadvisor
Jun 6, 2024
Excellent mule in San Andres - Excellent mule, without mechanical failures, a great adventure, return to the island on 2 occasions, perfect for visiting your destinations at your disposal
Review provided by Tripadvisor
Jun 11, 2024
Shady owners// scam - Driving around the island was truly a must-do experience. The island is beautiful, with many stops and activities along the way.
Unfortunately, we had a very negative experience with our rental from this company, specifically with the Kawasaki mules. They picked us up at the airport and brought us to our Airbnb. At that time, the representative informed us there was no parking on our street, despite us advising that the Airbnb owner had confirmed there was free parking available. The rental company parked the vehicle, gave us the key, and we began exploring the island.
When we returned and parked the vehicle in the same spot where it had been originally parked by the rental company, it was gone an hour or two later. I immediately contacted the company to ask if they had picked up the car. They initially replied yes and also asking if we had filled it up with gas. I informed them that we hadn’t had the chance because they took the vehicle. They then responded that they had not taken the vehicle but later stated it had been towed due to a festival in the area. They informed us the vehicle would be in the tow yard for a few days and that we would be responsible for the full towing charges and the rental fees for the days it was impounded.
We responded that it was not our responsibility to cover the towing charges. As visitors, we were unfamiliar with the local regulations and had parked the vehicle where the rental company had initially left it. Eventually, we proposed to settle the matter by paying $75, as we believed it was unfair to be held fully accountable for the towing costs without adequate information from the rental company.
I believe this was a quick scam since we’re not from the country they may have just took the vehicle themselves and claimed a towing company took it so they can earn a few extra dollars
Consumer be aware when renting vehicles ask questions make sure there’s free parking and let the rental company know if it’s safe or not to park in certain streets where you’re leaving your vehicle at your Airbnb
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Review provided by Viator