Oct 17, 2024
Blake Rocks!!! - Blake was so handsome and charming and deserves raise for his incredible service. He has so much information and so wonderful.
Review provided by Tripadvisor
Oct 12, 2024
San Fran by night - Beautiful evening views of the city, nice to see how the city changes at night comes even more alive - rug up warm it’s cold
Review provided by Tripadvisor
Sep 15, 2024
Big bus tour - Marius was so helpful. We had a lot of fun seeing San Francisco. The audio part of the tour was really interesting. Thank you
Review provided by Tripadvisor
Sep 11, 2024
Big Bus tours at San Francisco with Matt P - Got the Big Bus tour in San Francisco and is was very good. We use big bus tours everywhere we go and they never disappoint. We booked our tour from Matt P at Fisherman’s wharf and he was great. If your in San Francisco at Fisherman’s Wharf go see him down by the piers, he’ll look after you.
Review provided by Tripadvisor
Aug 23, 2024
Girl TrIp - We celebrated 40 years of friendship starting with this tour. T-Raysa was an awesome driver and guide
Review provided by Viator
Oct 16, 2024
Night in San Francisco - The night time ride through San Francisco was nice for a quick overview of the city. We were disappointed there was only 1 photo atop & the recorded script didn’t match the location very often. We were also over 30 minutes late leaving as they were trying to fill every seat vs bring on time.
Review provided by Viator
Oct 13, 2024
Great bus tour but….. - Great bus tour, just let down by staff allowing lady to jump the queue and reserve the front 7 seats for no apparent reason. I was front of the queue.
Anyway was a great tour and we enjoyed it.
Review provided by Tripadvisor
Sep 27, 2024
Not that great. Good, but not great. - First, it was a little unfair because it was cold. We stuck it out as long as we could on the upper deck.
Crossing the Bay Bridge was fast and cold, and in the end not worth it. They took us to Treasure Island, which was pretty much a waste. Then we stopped for 10-15 minutes to "take pictures" of the SF skyline, but at that point, no one cared.
The recorded tour narration was not that informative, and kept emphasizing how progressive the city is without providing enough history, and pointing out cool info about landmarks. We would've much rather had an actual live human tour guide.
If it's above 70, this is probably worth it. If not, skip it.
Review provided by Tripadvisor
Sep 15, 2024
Nice tour, Disreputable Driver - I have taken several Big Bus Tours (New York, Dublin, Paris, London, among others) and have found them to be enjoyable. As in other experiences, the buses were clean and the audio jacks functioned as expected. The recorded audio was adequate and included some interesting facts.
My wife and I took a weekend trip to San Francisco and while we had visited before, we’d never taken this tour. Stop #6 was conveniently located next to our hotel. We bought our tickets from the driver, boarded and enjoyed the trip across the Golden Gate Bridge and got off at Fisherman’s Wharf for lunch.
We boarded another bus after lunch and continued the trip, intending to get off at Stop #6 at our hotel (approximately 3:15pm, 9/14) . We were seated on the top deck. As we arrived at our stop, the narration announced the arrival (which I was prepared for), my group of 3 stood and made our way down the stairs without delay.
The bus was in a traffic lane and had not stopped at a curb, as it had for every previous stop.
I stepped up to the front of the bus and waited for the driver to open the door. The bus was not in motion and as the 3 of us stood to exit, the driver began driving. I initially thought he was pulling to an open piece of sidewalk where we could safely exit, but that I had missed the stop and needed to sit down.
I refused to sit and asked if he could open the door and allow us to get off. He refused and threatened to call the police and said he wasn’t responsible for my safety.
A brief argument followed and he eventually stopped about 1/3 of a mile from our stop and allowed us off the bus.
NOTE:
1). the drivers have a monitor that shows the top deck of the bus and they can see passengers standing and making their way down the stairs to exit - if they were paying attention. He clearly was not and was too obstinate to allow us to exit.
2). There are instructions that tell you to remain seated and not move around while the bus is in motion. I followed this instruction and didn’t leave my seat until the bus was stopped, although since the bus was still in a traffic lane, there may have been a delay of less than 10 seconds.
CONCLUSION: I won’t let the behavior of this one driver discourage me from taking other Big Bus tours. In fact, I plan on taking one in Edinburgh with my daughter later this year.
I am posting this primarily hoping the company will take note, and if they want to credit me for the tour in Edinburgh, I’ll happily accept.
Safe travels.
Review provided by Tripadvisor
Sep 15, 2024
Wouldn’t do again. Any... - Wouldn’t do again. Any other big bus tour we did, they have a live person telling you things about the place/ also it said we would visit the golden gate, and that did not happen.
Review provided by Viator