May 23, 2024
fantastic site, excellent guide - definitely an amazing site. We got a lower price by meet the tour at the site entrance, but the uber from the city was expensive, so we may have been better off paying for the tour bus. Nonetheless, we were able to skip the artisans and restaurant stops which are part of the bus tour. Our guide Antonio was excellent, but if your hearing isn't great stand close to him. The radio earphones work well, but you get a "double image" sound between the natural voice and the headphone. Since my hearing isn't great, I found it best to not use the radio and stand close to the guide. Would have liked more time in the museum, but otherwise the tour and site was amazing. Our adult kids loved it too. Be prepared for heat.
Review provided by Viator
Jan 13, 2024
Perfect half day trip! - We took a private half day tour to the pyramids outside of CDMX. We had Gerardo as our tour guide who was incredibly knowledgeable — and charming, to boot. We loved the tour and had a blast with he and Paco, our driver. They kept us informed and laughing the entire time!
Review provided by Tripadvisor
Nov 28, 2023
Great private tour with Ligia! - Ligia was a great tour guide! We had a super smooth experience, took lots of photos, walked between the pyramids and bought some souvenirs!
Review provided by Tripadvisor
Feb 15, 2023
Daniel - the best guide if you visit Teotihuacan - If ever you visit Teotihuacan take Daniel as your guide. He usually waits patiently at the entrance (entrance no 1). You can spot him when you look for a nice, elegant Mexican gentleman wearing a black tailored jacket. He not only stands out by his knowledge and kindness, but also by his elegant attire.
Daniel is a truly brilliant guide. Knowledgeable, eloquent and absolutely fluent in English. He will make your visit to Teotihuacan a memorable event. He is very good in teaching you about the history of the place, but also in telling you stories about the mundane life of the then inhabitants. He let us chose between the long tour or a short one and completely catered to our needs. When I was done after the short tour, he went on doing the long one with my husband. I highly recommend him!
Felicitas Paller / Vienna
Review provided by Tripadvisor
Jan 17, 2023
Teotihuacan Sunrise Tour (English) - We really enjoyed the tour! Our guide Gerson was welcoming, funny, and informative, and the trip was very well organized. Transportation was comfortable and convenient and we had plenty of time to take in the sights.
Review provided by Tripadvisor
Jul 3, 2022
Educational and well worth booking - The entire activity was very fun and educational. Going with tour leaders like this enhances the trip even more! Alexa was our guide and she was incredible!
Review provided by Viator
Mar 15, 2022
Teotihuacan - Great! Glad I did it. Felt we were in good hands with Sergio and Alejandro. I would have preferred to skip the morning raunchy tequila tasting/gift shop, but I actually learned a lot during the agave demonstration. Gracias!
Review provided by Tripadvisor
Apr 25, 2022
Well run trip to Teotihuacan - recommended - Teotihuacan is an amazing place, well worth visiting. The trip organisation by Amigo Tours was really great, ran very smoothly. The tour leader - Lili - and the driver - Ricardo - did a good job, but we took the option where we just looked round by ourselves, so I can't comment on the guiding at the site itself.
Like someone else, I would have preferred to skip the tequila / gift shop experience, which was a bit naff. But would recommend this tour outfit nonetheless!
Review provided by Tripadvisor
Aug 3, 2024
Nonexistent customer service - Amigo tours would not answer phone calls or texts to help us find our tour operator before the designated meeting time. We never located them despite our multiple efforts. We called all numbers listed in the booking and no one answered until 30 min after the tour started. We were at the designated meeting point 30 min before and couldn’t find the operator. Started calling before the meeting time. Cell phone reception can’t be blamed for the main office or operator not answering. We called from multiple carriers with no issues. Amigo tours still refuses to refund any of the $138 USD I paid. I have time stamped screen shots of unanswered text messages and phone records to prove they wouldn’t respond that Viator won’t even review in the “investigation” my refund request. I won’t use Amigo Tours or Viator again.
Review provided by Tripadvisor
Jul 17, 2022
Terrible Tour - We booked a turn around tour to Teotihuacan. We go to the sight and come back. Instead, we were lumped together with a group that stayed an extra two hours at a store selling local crafts. We booked the other tour specifically to avoid this market. We were not told this until we were already on the bus and on our way. We were stuck there until the bus left. I will never use Viator again. You shouldn’t either.
Review provided by Viator