Top experience - Top experience So far, people Are great And crew too, the best boat La Reyhna*****. El cielo, El cielo to the best😀👍😍❤️

Super adventure!! - everything started excellent, punctual, they gave us directions and in less than an hour we were already enjoying the snorkeling. later the weather did not favor us to enjoy the ceviche in the sky as atypical of the area began to rain and make a lot of air. however our captain always had control of the boat even was watching the other boats and tourists. personally I enjoyed very much even the rain, the sea was warm. Thank you!!!

It was very good... Very gentle people... Very good Service... The place you know... It's amazing... - Just change the vests... The rest... I really... Excellent... The place is a dream... The service is very good

Great excursion! Great price! - Great excursion with great tour guides. Very friendly and took great care of us. Great appetizers! Would do this again with these great guys.

Snorkeling, friends, and the Caribbean Sea: a winning combination - There's no better way to enjoy Cozumel than with a snorkeling tour in good company. We saw tropical fish, corals and took amazing photos. Everything was very safe, the guide accompanied us the entire time, and the atmosphere on the boat was fantastic. An experience we will remember for a long time!

Look above for the review it was amazing. - It was amazing. If you’re looking at all of these snorkeling, excursions and you’re thinking which one do I pick pick this one?

Very cool place, crew not so much. - The tour itself is very good, the locations are very beautiful, lots of fish. But the boat crew we picked up wasn't very friendly. There was a boy to take pictures underwater, who called you to keep taking several pictures. My husband and I only took one because we were caught by surprise. At the end of the tour, he came to offer us a photo package, but we had only taken one photo, and we didn’t want to pay. From there the crew began to talk about us, in a loud tone, while we were in the water. Making jokes and laughing. It wasn't comfortable.

Great snorkeling, sketchy company - I always try to book excursions through trip advisor vs the cruise line. Excursions are significantly cheaper to book this way. This was our first stop on our cruise, and it was an experience. First, after getting off the ship you have to make your way down a long dock and into a walled off area full of shops, restaurants and other things. You have to find the taxi stand because there is no way to walk to this excursion. The taxi ride was about 15 min. Make sure you have cash, for the taxi both ways, for the tip, and for the docking fee (which I didn’t understand) after taking a taxi to the ferry terminal we easily found the anchor. Our text message said to meet at 930 but the tour person didn’t show up until close to ten. Once she showed up she needed to collect the dock fee (which was close to the same amount as the excursion 50 dollars) She checked us in and we paid the dock fee, you can use a card but they prefer cash. She took our pictures and then we walked to the dock, I’m not sure why we didn’t meet at the dock. The dock was sketchy, behind a chain link gate. Once we got to the dock we signed our waiver, we waited and watched as boats were loaded with food and drinks. Our tour was supposed to start at 10am but we were asked to get on at about 1030 am. To get on the boat you have to step down from the dock a good distance and stand on the boat, then step down again to get on the floor. They didn’t have a step stool or provide assistance. This is where I started to struggle because I knew getting off was going to be worse. If you have any knee, back issues or are older this is difficult. Once on the boat we were handed bright orange life jackets to keep on for the ride and the first snorkel. We were also given masks and snorkels, they didn’t hand out fins? I’m not sure how you snorkel without fins. I bring all my own gear so it wasn’t an issue but it was for my sister. This is a long ride to the first spot but well worth it. I saw a shark, lots of rays, live coral and lots of sea life. After a good amount of time in the water you have to climb back in the boat, the latter didn’t have skid or rope on all the rungs so getting in and out was a challenge, luckily we had two helpful gentlemen on the trip who held the ladder for us as we climbed in, no support was given from the crew. We made it to to our second spot, I saw lots of conches and a few starfish, this spot was not as good as the first. I also wondered if the starfish were real because I have never seen that kind of starfish. I saw rays, sea grass and lots of conches. We loaded the boat and were off to our third spot. The third spot was waist deep and lots of rays floated past. There were many boats in the area. The second and third spot were touristy I preferred the first spot and would have been happy to just stay there. At the third spot the made ceviche and guacamole it was amazing. The return trip was hard the weather had started to change and the boat was being thrown around, we were soaked and it was bumpy. Long ride back, once we got back the dock was not safe, our boat was being tossed around, we unloaded one person at a time and waited for a gap in the waves. Two people from shore started helping people up and out of the ship, this was unorganized chaos. I knew this was going to be rough but I felt extremely unsafe and was thankful that I was not injured. I would not use this company again. Jesus was our guide.

Would not recommend! - First, I find it rare that maritime tax is everywhere 10 USD, while they charge around 23 USD (450 MXN). When we (mixed group) arrived ready for departure, the crew on the boat only started organising things, so we could hop on. They barely talked to us, no welcome, no smile. Wordless, they gave us life jackets that were moldy. Positive point: they mentioned several times that it isn't allowed to use any time of sunscreen for the good of the reef. However, at the same time we could clearly smell the gasoline coming from the boat motor. Then, they recommended not to use waterproof cases for phones that were sold everywhere, because the pressure would be too high under deep water (we were obliged to wear life jackets at any time, so we couldn't even dive...) Later, we googled whether their claim was true and turns out it wasn't. Background: one crew member took photos from his phone so he could later sell them to us ( 1 photo 18 USD, all 80 USD). The ceviche and guacamole served during the trip tasted nice, but let us feel bad during two more days... Besides, we weren't the only ones they offered food to. During the snorkel, the guide would feed Totopes (Nachos) to the fish so that we could see them.

Little interested in the welfare of passengers. - We felt unattended and abused, we started in the deeper area and we didn’t feel safe to go down. They were not cordial to our requests to get on the boat when we felt bad in the water. If you've never snorkeled levering is very deep. Heaven and heaven is more feasible. They let kids under 5 in giant vests on the board. Very unserious