Amazing Trip! Would recommend! - An incredible 4 day adventure! It’s tough but so worth it and the amazing group of guides/translator/cook get you through it. Big shout out to Carlos - his positivity and constant giggles provide much needed entertainment during the trek. He’s such a sweetheart and he really helped us when we needed motivating. Sebastian aka Charlo - a wonderful translator who couldn’t have been more helpful and kind. He taught us so much about the Sierra Nevada and the indigenous communities who live there. Ferney was also really helpful, he carried my friend’s bag when she was unwell and was overall great company! Samuel was our incredible cook - the food/snacks were amazing, just what we needed after a day of hiking!

Top trip! - Excellent tour. Very friendly and skilled staff. Please ask for Pedro, Camillo and Pepe, they’re a great team!

Lost City Track - Incredible experience to walk this track with this team: The guides : El Tigre and Daniel, Deivis (el Cocinero), El Indio (Fabián), and Sergio- the two translators . This team were very punctual, attentive, committed and knowledgeable. They practiced safety at all times with attention to detail. This is the second time I have done the tour with Baquianos and it’s still an unforgettable experience. I would recommend this tour with this team to other tourists. The description of the package is exactly what you get. The camps are basic, the food is plenty, the walking is hard but totally worth it. It’s a hard track for 4 days which builds resilience and great team work.

Unforgettable Trip - Very smooth trip up to the Lost City. Excellent food (and a lot of it), comfortable and clean beds, convenient swimming holes, wonderful guides. These guys clearly read reviews and make regular changes, because this trip is run like a well oiled machine. Bravo to Baquinos, and a special shout out to our amazing guides Danielle, Andres, and Pepe. You guys brought the trip from great to unforgettable. I especially appreciated the respect and reverence our guides showed the Indigenous People of the Sierra Nevada de Santa Marta.

Absolutely worth every step taken! - Absolutely memorable trip through beautiful nature to this mystical city! Lots of rain in the afternoons, but in the end it didn't matter. Very clean camps, plenty and good food from the cook who was hiking along. Travel light, long clothes for the night and good hiking shoes. Andrés from the office answered all our questions quickly and very friendly. We were absolutely lucky to have an English translator (Andres Zubierta), who was like our private guide. He was wonderful, sharing his passion and knowledge with us. His enthusiasm was inspiring and he made our visit to the Ciudad Perdida even more special! We can absolutely recommend this trip and the company! Gracias Mirjam y Reto de Suiza

Fantastic Tour - The tour was incredibly organized and planned. Our guides Miguel and Venre were incredibly helpful, knowledgeable, and friendly. And views and experice were amazing too. They did everything they could to make sure we had a great trip! You don't need to overpack as they provide so much food, water and everything else we needed.

Wonderful experience - Excellent trip. Tough conditions not for the faint hearted. Amazing experience and highly recommended.

The place is magical and we loved it but the pace was too fast - Lost city is a magical place and the walk is really spectacular. Accommodations are comfortable, companies have great logistics everything is always ready at the agreed time, and guides know the place very well and will tell you very interesting things. However, I think it’s important to know what the experience is about so you don’t get disappointed. There is very very little time for breakfast, lunch, dinner, shower... I mean, if you eat at a slow pace like we do, it's really stressful. You have to walk many hours in a row, without breaks, at a pace that we could not connect with the place or with our own rhythm. Our feeling was to go all day running, we felt quite a lot of pressure and we lacked connection. If you like the mountain in sport and you are a person with fast pace you will do very well. But if you like the mountain to be in connection with nature, in our experience we do not enjoy lost city as we would have liked. Importantly, this is only our experience, these aspects have more to do with the logistics of all companies than the management of Baquians in particular, but I thought it important to reflect this experience because it is very expensive and so that other travelers can get to know it. I would have really liked to read it before I went.

Being asked to share twin beds is unacceptable! - From beginning to end, I felt this tour company was lacking in professional especially when this tour was not cheap by any means ($500 per person for 3 nights and 4 days). Firstly, I asked over and over what my pickup time will be before the start of the tour and never heard back despite calling and reaching out to the office days prior to the tour, but got no response. On the day of the tour, they surprised us that they were ready to pick us up when we hadn't even had our breakfast because they never told us what time pick up was which was frustrating! Secondly, there were 2 nights out of 3 where our group of 8 had to choose which 4 people would share beds or use hammocks (on our last night, hammocks were not even an option and people HAD to share beds). They said the tour was overbooked and that there was no other choice but to share beds. HOW ARE YOU OVERBOOKED WHEN YOU KNOW EXACTLY HOW MANY BEDS THERE ARE AT EACH CAMPSITE?!! We were livid and infuriated as a group because we were asked to decide internally for ourselves who would share the beds. Considering how hot and humid the weather was, sharing beds on a twin bunk bed was not something anyone wanted to volunteer for, rightfully so!! As for the hammocks on the second night, it was even worse according to our groupmate who volunteered. She said not only did the hammocks smell terrible, the guides around her were talking late into the evening, couldn't sleep because of the loud snoring and people bumping into her hammock when they had to get up to use the bathroom. She said after being unable to sleep for couple hours, she asked one of our groupmates if she could share the bed with them. I found all of this unacceptable but what was most intolerable was when we made our complaints to the tour agency about getting some compensation back for having to share beds, they did nothing about it. I gave the benefit of the doubt before making this review by giving them a chance to make amends but after 3 weeks of following up, they offered no compensation back. This seems to be a common error that happens all the time so I would think twice before going through this company. Lastly, my booking said it would have 4 dinners but only had 3 dinners so I feel I am also owed some compensation back but received none. Skip this company altogether and find another company that will be more accommodating and honest than this company.

Good care until they take the money, then nothing - We hired a tour paying SANTIAGO 800€ to be able to make the reservation, 20% of the total price that is what we were told. We had medical problems more than half of the friends we were going so we decided to cancel the tour more than 3 days in advance. According to their privacy policy they would have to return 10%. The company doesn't pick up the phone and when we get in touch with them they say it's not their fault we talk to Santiago and he doesn't pick up the phone. To ask for the money and hire the tour very well everything and very attentive, then they do not respond. Don't hire here.