As Advertised. Great Tour - This was a very good tour. Our guide was knowledgeable and communicated extremely well. He moved seamlessly between English and Spanish. There was a minor glitch in the pickup, but after sending a message to the operator, the driver came to our hotel and we were off on our adventure.

Worth it - This was a great trip. Victor our guide was flexible, since there was just 6 of us, we could make simple changes as the conditions merited. Highlights included Tres Ojos, The Columbus Monument, the Cathedral, and the Colonial City--including the Historical/Art museum. Victor was a wealth of historical knowledge from the area.

Great - It was great. The tour guide answered all my questions and he was very friendly. I would recommend this tour.

The Best! - Our guide from M&E, Miguel was the absolute BEST! Friendly and informative, he made our first trip to the DR very enjoyable and memorable. Each stop had enough time to savour the sights and not rushing. 5 Stars!

Must see places included in this tour! - Wonderful tour. Highly recommended. But for some reason the driver refused to drive into the reception area of the resort to pick us up. That need to be corrected.

It was ok - I will start with the good ... the guide Leo was fantastic. He was funny and energetic. The place that we stopped to eat lunch at was good as well. Now the bad. The other reviewers were not lying. It is hard to get in contact with the owner. I messaged them on Viator and received nothing. I had to do a google search and find the company's information and contact them via WhatsApp. On the day of the tour, the driver picked me up and dropped me off at the cave. He said my tour guide would be there in 20-30 minutes because the group was coming from Punta Cana. I thought this was a tour company from Santo Domingo. Despite picking English, the tour is in English and Spanish. The guy explains it in Spanish first and then in English. I would have liked to have had an all English tour so I did not have to wait to find out what he was saying. Afterwards myself and another guy had to wait for the driver to pick us up after the tour was done. It was very unorganized but I gave them 3 stars because you did experience a lot and the guide was really good.

Great Tour - The entire trip was very disorganized. We waited for over 15 minutes to be picked up and the driver did not have space for all three of us. We had to wait for 20 more minutes for another driver. The lack of communication became apparent again when we were waiting for our drive back to the apartment. We joined another group during the tour. The tour guide Leo was great; he did a great job of explaining and discussing the sites we visited. He made sure to use both Spanish and English since we requested English. Again, the lack of clear communication and disorganization dampened our trip. However, the tour itself was informative and entertaining.

Not Worth the Money-Not As Advertised - The tour did not live up to its advertised itinerary. While the itinerary listed "admission included" for several attractions, we did not get to explore most of them from the inside. We only visited three of the listed attractions: Three Eyes National Park, the Museum of the Royal Houses, and a quick 5-minute stop at the Columbus Lighthouse for photos. We missed out on visiting the Panteon Nacional, Parque Colon, and despite walking through the colonial district, none of the specified sites were highlighted. Other attractions listed on the itinerary, such as The Alcazar de Colon, the Primary Cathedral of America, the Dominicus Convent, Las Damas Street, and the Amber Museum, were not visited at all. The convent was merely pointed out from a distance. Overall, the tour did not deliver as promised, and we felt it was not worth the money, as we could have visited these places independently. This discrepancy between the advertised itinerary and the actual tour experience was disappointing. Our tour guide was friendly and knowledgeable, which was a plus. We were picked up on time by a single driver from our hotel and then taken to Three Eyes National Park, where we briefly waited for another group. In total, our group had about 10 people. The food we enjoyed was delicious, and the restaurant provided a refreshing break with its air conditioning.

Tour Operator is a No Show - Tour operator never showed. Tour operator was impossible to make contact with. Viator was great with the refund, however i specifically flew into Santo Domingo VS in and out of Punta Cana to tour the colonial area in Santo Domingo. This was a huge disappointment.

Terrible - The guide didn’t show up and didn’t answer my calls for hours . Then they wanted me to Uber somewhere… so I cancelled