Long excursion because of... - Long excursion because of the distance but really enjoyed it . Learned quite a bit about the culture. The staff was great .

Nice experience - Very nice the experience was actually something very spectacular I recommend if you want to spend something unique with your friends come to this place

The best experience - It was amazing, the views I loved, a wonderful place, I would definitely go again but the next accompanied

Gastronomy - We met many places the experience was unique the gastronomy is very bna the very friendly people was a unique experience

The beaches were spectacular - The food was exotic, I had never tasted it, the people were a charm Everything seemed very good, a highly recommended experience

Feeling - It was spectacular. A unique feeling Since everything we lived was unique and a unique experience we felt super good

Full day, disorganized, but very historical and informative. Shop around for the best price and experience. - We were picked up from hotel at 7:30 am and were dropped off at hotel after 7:30 pm. In the morning, we were taken to 2 gas stations before we boarded the big tour bus and set off for Santa Domingo at 8:45. We had one bathroom break, which was at a roadside shack. There was no toilet paper or running water, and we couldn't wash out hands. It was "sold" to the group as a "very affordable" tourist stop, but the prices were high and the merchandise dusty. We got to Santo Domingo at 11:30 and the stop at the cenote was 45 min, nice and informative, though you cannot explore on your own. We were given photo stops at Columbus Lighthouse and Presidential Palace. The lunch began around 1:30 and lasted under an hour. The food was bland, and they ran out of food for our group of 45. Tour of colonial city began around 2:30, which includes at 20 min stop at a gift shop. Cathedral was beautiful, good guided tour. There was about 15 min of free time in Columbus Square, then we headed to National Pantheon, which was informative. We left the city at 4:30, so 2 hours only in the city center. Restroom stop on return home was at a proper rest stop with clean facilities and refreshments. We arrived back in Punta Cana around 7 pm, and then there was more chaos organizing the rides back to hotels. A very historical, informative day, but it would be better on a more organized, smaller tour. We paid $69 pp for our tour, but others on our bus had paid more/less with different providers. I think all of the providers cooperate to fill a bus, so I'd recommend booking the cheapest provider. You'll get the same tour.

Tour good but logistics bad - The tour of Punta Cana itself was lovely--interesting and comprehensive with a great lunch and a terrific tour guide. However, the logistics were challenging. I was picked up very early from my hotel only to wait at a rest stop for over and hour for a secondary transport to Punta Cana. At the end of the tour, we waiting over 30 minutes for our ride home, and the driver inexplicably stopped, parked, and got out of the van and disappeared for another 25 minutes. By then I'd called an Uber to the spot where he abandoned us and paid for my own right home. Quite confusing, mixed experience.

DON’T BOOK! THEY CHARGE & DON’T SHOW! STRANDED IN MIDDLE KF NOWHERE! - DO NOT BOOK WITH THEM. THE WORST! THEY CHARGED US AND GHOSTED US! I booked this tour 4-5 days before. It was supposed to be my cultural day and we were very excited for it. They had a list of hotels where to meet, my resort was not in the list so I had to pay for transportation to get to the Hard Rock Hotel. The night before I messaged this “company” through TripAdvisor and they didn’t reply. The next day, my friend and I went and they NEVER SHOWED UP. The taxi driver, who charged us $35 dollars, called on his cell phone and through WhatsApp and they never answered. Still we waited in front of the hotel in front of the highway, 2 women for a bus that never showed up for over one hour in the middle of nowhere in the Dominican Republic!!! I genuinely can’t believe that TripAdvisor and Viator are associated with this company. I tried to call them and messaged them through WhatsApp and TripAdvisor and nothing! They charged us, never showed up, and put us in danger. Thank God thy I had service so I called Viator. They attempted to communicate with this “company” and they wouldn’t reply to them either. Angelica, the representative, was very concerned for our safety because we were genuinely STRANDED in front of the highway. She tried to find transfers to our resort and she couldn’t. She said nothing was around there, so we had to figure it out ourselves. I went and talked to the security guards, who wouldn’t let us into the Hard Rock Hotel because we were not staying there, but they fortunately could get us a cab. If it wasn’t for them, I don’t know what we could have done! We had to pay $35 to go back to the hotel with a HORRIBLE experience and knowing now that we cannot rely on TripAdvisor to make our tours. I have requested a refund and also a reimbursement for the transportation I had to pay for no tour. I also would like TripAdvisor to not work with this company, I can only imagine this happening to others that don’t have service and don’t know Spanish, putting people’s lives in danger!!! WORST EXPERIENCE I’ve had with this website and a “tour company” and I’m an experienced traveler. Please Viator stop putting this “company” as a choice for anything or even be linked to it. As women this is even worse. I wish there was a negative zero to give!

Terrible - They never come pikc us up , we wait for the bus for 45 minutes and never came, and charge us the money and dont want. To refund us ! Il was a tour to st domingue a punta cana