Excellent - Very responsible and attentive to tourists, the hotel was very cozy, the food was pleasant, the tour to Saona Island was also very good

Excursions - Excellent day, Thank you very much for all the support we had from the representative Lorena Mendez of the ONE CLICK company, she is a very concerned and professional person with excellent attitude and customer service, the company she works for should be proud to have a employee like her, highly qualified, highly recommended, THANK YOU VERY MUCH FOR EVERYTHING, A HUG

Beautiful city - Santo Domingo has many facets but the history and old town are the most interesting and offer many sights

Excellent tourist sales executive - Excellent guide, and the one clik executive Ricardo who was always in contact reminding us of the trip and worried that everything went well and safe.

GREAT PLACE TO VISIT, LOTS TO SEE, BASIC SPANISH WOULD BE GOOD! - Stayed in the Zona Colonia which is really good area for food, drinks and close to the places of interest in City. Easy to find good food and everywhere was clean. Used Lonely Planet which is from 2017 and very out of date! As usual, found quite a few restaurants had closed down but there are quite a few new ones. Food is reasonably price, something for all budgets. Restaurants all very clean and every toilet we used as clean with plenty of handwashing requirments. Be aware that it is difficult to find English speakers at most places. There are also new attractions not in the guide - zoo (which we didn't visit but is supposed to be good), aquarium (also not visited), cable car ( did visit but need a taxi to get to start, well worth a visit, takes an hour to go to the top and back and cost £1! Good view of the so-called barios), Museo de la Atarazana great museum about shipwrecks and their history with signage in English, Plaza de la Cultura park is not a 'scruffy place' but has been refurbished and work still going on, worth a visit. Modern Art museum closed, Museum of the Dominican Man has only one floor open, Alcazar de Colin closed, Museo de las Casas Reales has only one floor open, Fortaleza Ozama closed, Las Damas being dug up and lots of road works all over the city. Also, lots of churches closed most of the time, have to keep trying to find them open! The 4D cinema was entertaining! Transport - there is a new metro system but nowhere near the Zona Colonia. Without my partner's Uber it would have been haggling with taxi drivers. Uber was brilliant for long and short journeys, arrived very quickly, no haggling and very cheap!

Colonial and historic city - It is a place to visit being close as it is from Punta Cana, a day trip. Colonial and historical lovers will find it very pleasant and it is really worth knowing.

Unorganized and Spanish Only the - I booked an English speaking tour and was placed on a Spanish speaking tour. Luckily the guide was able to explain some of the things to me but I felt like I missed a lot of information. It was also very difficult to confirm the pickup time. My voucher said 12am, when I called the company to confirm they could not give me any information, Viator told me 12pm, and then I finally received confirmation less than a day before.